Boston Pizza
180 Mayfield Common Northwest, Edmonton
(780) 484-0042
Recent Reviews
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Brought my two young grandchildren here for lunch. They love the kids menu
Atmosphere: 5
Food: 5
Service: 5
great option for the family for a pizza night out. try the new Italian pizza.
Atmosphere: 4
Food: 4
Service: 5
Great staff —incredibly friendly! They get to know you on a first name basis and make sure you’re getting excellent service! Wonderful service and food was tasty!
Atmosphere: 5
Food: 5
Service: 5
Mashed potatoes came out with a frozen center and when the waitress replaced them there was still an ice chunk in the new batch. Clearly the cooks were using “chef Mike” to cook food (the microwave). Kinda gross. Waitress was great as she tried to fix the issue and eventually took the potatoes off the bill because of it and was sympathetic.
Atmosphere: 3
Food: 1
Service: 4
At this location right now…… our server is great….. ordered vegetarian pasta. And while eating there was HAIR in my food ……. Server was great to remove it and remake it……. But should a manager come visit the table and APOLOGIZE…… and maybe offer some sort of discount? Maybe a desert? That’s gross……. Just expecting the server to deal with HAIR IN FOOD COMPLAINT. Can tell management doesn’t care about their guests. No wonder rating are at 3.7.
Food: 1
Service: 3
Good place to have good food 😋
Atmosphere: 5
Food: 5
Service: 5
Tried to go to the restaurant with my family and found the front desk hostess very rude. She was defensive and was snarky when we didn’t have a reservation. We were still going to be charged 15 percent gratuity even if we were unable to sit together. Should be posted or at least the hostess could have spoken to us without having an abrasive attitude. The restaurant was empty as well. We will never be returning to this restaurant or any other bps because of the front door hostess.
Service: 1
Went out with family 7 adults and 6 kids. The front hostess was horrible to deal with we left because of her attitude. She was unhelpful and rude. We will never come back to this location.
Service: 1
If I could give zero stars I would. I stopped going to this location for a long time because I had several bad experiences I did a review on the company app and they told me the manager would contact me and make it right, he called and left a message but everytime I called back he was busy. After a month of chasing him I vowed to never use that location again.
Til yesterday, it was my birthday and I was gonna get dinner for my elderly mother and I. Running short of time, it was the more convenient location so I thought I'll try again. What a mistake that was, I placed my order to go and the server said it'll be a half hour wait, so I waited in the lounge, I noticed more customers coming into the lounge and ordering in, everybody who came in after me got their meals before me so after an hour I went back to the hostess station and expressed that I've been waiting over an hour and she went to check on it. All together it took a hour and 18 minutes to receive my food only to get to my moms and find that my order was wrong, my garlic toast was burnt, and the meal cost me over $80 for 2 pasta dishes and 2 deserts.
Dear owner, if your manager is still Michael don't bother, I'm not gonna spend another month chasing him down. I think because of this I'm just done with Boston Pizza all together. Thanks for such a birthday ruining experience.
The Triple play is great
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Food order was wrong from lunch menu manager then said the lunch menu only comes with fountain pop when rhe menu specifically states a can. Won't be returning this isn't the first time this location has messed up.
Decent Boston Pizza - our server was busy but competent.
Atmosphere: 4
Food: 4
Service: 4
The waiter trying to fool customer, charged the food which was redeemed with a coupe, not gave the receipt to customer until being asked, making excuses when being questioned for overcharging, refunded the item overcharged without tax.
Atmosphere: 4
Food: 4
Service: 1
Ordered med pizza had some sort of industrial string cooked on the bottom of the pizza. Ordered Bandera pizza bread grossest I have ever had. Ordered bolangiase sauce that never came. Ordered great white north that looked horrible..
Worst food ever!!!!
I do not recommend this spot
Atmosphere: 1
Food: 1
Service: 1
A bit slow on service. Food was ok.
Atmosphere: 4
Food: 3
Service: 3
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