Unfortunately, my recent visit to browns socialhouse left much to be desired. Despite the promising menu, the service fell short. Not only were basic amenities like water and napkins overlooked, but we found ourselves constantly chasing down staff for attention. It's disappointing when the focus seems to be on getting orders out rather than ensuring a comfortable dining experience for guests. Hopefully, they can improve their service standards to match the quality of their cuisineVegetarian options: Veg Quesdilla
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fries
Aaron
I was just there with some friends specifically for chicken wings. They told us they ran out and that they could not accommodate us with a strange demeanour. After asking the manager (Nav) some questions I found out he planned terribly for the hockey game and wanted to save them for the game. I told him that’s not cool so he offered to make us some after being caught in a lie. If you like dealing with liar’s this place is top notch.
Shane Parlee
Waitress Aleshia provided our group with amazing service. Food was great as well.
Atmosphere: 5
Food: 5
Service: 5
Brian Clifford
Good place to eat. Variety menu.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
Barbara Dootson
I would have chosen less than a full star on all categories…. The food mediocre and over priced. The service was nonexistent; other than taking our initial order. We were ignored, the staff( servers and manager and kitchen staff) stood by the window and talked about personal issues. Would not recommend this location to anyone.It is a shadow of its former self. Our 1st date was there and apparently our last. Extremely disappointed …. Watch out for the unnecessary up charges on your bill
Atmosphere: 1
Food: 1
Service: 1
AP
Great atmosphere, food was great but pricy but it’s ok for quality beer and food, not impressed with service no follow up on drinks if u order extra server tell you the price in advance, is that the standard.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Loaded Nachos, Salad
Jeff Howe
Was at this location on February 23rd. First time at this location. Worst service imaginable. Food was good, atmosphere was ok for a Friday night but the server couldn’t have cared less about her job. No greeting, no hi, no welcome, just “what do you want” after waiting 10 mins. And it wasn’t overly busy. Didn’t see the waitress or talk with her again until til it was time to pay the bill. Had to go to the bar to get a refill on drinks.
Atmosphere: 3
Food: 4
Service: 1
Kamaljot Gill
Nav the manager and the team always provides an exceptional service, goes above and beyond to meet your needs. He makes my friends and I always feel welcomed. The food is always great as well. Overall, a great restaurant to come dine at.
Atmosphere: 5
Food: 5
Service: 5
Rochelle Whyne
Talk about Bowls done right! Awesome dining experience. Server was really nice and the meal was lovely..We had two dragon bowls-tofu and teriyaki chicken and there wasn't a drop leftover! They were both so tasty. The carrot cake for dessert was a delightful surprise- warm and just the right amount of sweet!
This place is absolutely amazing and I go there with my girlfriend once a month. The beef dip is delicious and got her hooked on it. Only critique is they do not fill their au jus for the beef dip and gravy for the fries to the top alway half full for some silly reason. Then they charge $3 for each ? to take
Greg our waiter was absolutely amazing! Always love coming to browns!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Chicken
Natalya S
The watermelon mint gimlet is amazing. Also, I’m absolutely astonished by how amazing I was treated by the manager, Nav. He makes all the customers feel welcomed and will cater to your needs. Super personable and funny. If you come here make it a goal to share some words with him! He’ll brighten up your day! My server Juliana was so sweet and humble. Very kind girl. My experience here was nothing short of phenomenal.
Atmosphere: 5
Food: 5
Service: 5
preet dhillon
Hi, we came to celebrate our elderly aunt's birthday, but we received terrible service not from our server but from the manager with pink cardigan and nav nav, the guy. Both managers were terrible at their job. So rude, the lady manager kept telling us to shut up, and she was threatened to call the police I don't know for what. Don't believe me, just watch your cameras you will see who was wrong. That lady manager should not be in hospitality the way she was treating our elderly aunt and her friends. Please do check your camera's thanks. And I hope you will take some serious action about this incident.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Dragon Bowl
Jessie Theara
We were there celebrating my aunts birthday who is a senior and was surrounded with all her lovely friends who are family !! The management there were extremely rude !!!! As we were singing happy birthday he approached us to keep it down and we are disturbing other customers ?where other customers were actually singing and cheering with us !!! Then we had another manager come out and asked to not take photos and we were being rude and privacy for the customers was asked but it was how she spoke to us in a manner and literally made everyone annoyed and especially my aunt who was only celebrating her birthday I will not ever want to go there or recommend anyone else with that being said even the sitting was not provided to us properly poor service and loyalty to us as customers there were 15 of us we all paid the service extra charge fee and paid our bills as customers even after being treated poorly
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Quesadilla
Amrinder Bhardwaj
Well this has been for the third time these guys got a serious issue with placing orders or making orders.I ordered it without bacon and here it is ….. that burger doesn't look alike a crispy chicken sandwich without bacon!!!!!!!I have no words to express my feeling but yeah at-least a review might catch your eyes, so you start working on it!!Vegetarian options: Well this has been for the third time these guys got a serious issue with placing orders or making orders.I ordered it without bacon and here it is ….. that burger doesn't look alike a crispy chicken sandwich without bacon!!!!!!!I have no words to express my feeling but yeah at-least a review might catch your eyes, so you start working on it!!
Unfortunately, my recent visit to browns socialhouse left much to be desired. Despite the promising menu, the service fell short. Not only were basic amenities like water and napkins overlooked, but we found ourselves constantly chasing down staff for attention. It's disappointing when the focus seems to be on getting orders out rather than ensuring a comfortable dining experience for guests. Hopefully, they can improve their service standards to match the quality of their cuisineVegetarian options: Veg Quesdilla
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Fries
I was just there with some friends specifically for chicken wings. They told us they ran out and that they could not accommodate us with a strange demeanour. After asking the manager (Nav) some questions I found out he planned terribly for the hockey game and wanted to save them for the game. I told him that’s not cool so he offered to make us some after being caught in a lie. If you like dealing with liar’s this place is top notch.
Waitress Aleshia provided our group with amazing service. Food was great as well.
Atmosphere: 5
Food: 5
Service: 5
Good place to eat. Variety menu.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries
I would have chosen less than a full star on all categories…. The food mediocre and over priced. The service was nonexistent; other than taking our initial order. We were ignored, the staff( servers and manager and kitchen staff) stood by the window and talked about personal issues. Would not recommend this location to anyone.It is a shadow of its former self. Our 1st date was there and apparently our last. Extremely disappointed …. Watch out for the unnecessary up charges on your bill
Atmosphere: 1
Food: 1
Service: 1
Great atmosphere, food was great but pricy but it’s ok for quality beer and food, not impressed with service no follow up on drinks if u order extra server tell you the price in advance, is that the standard.
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Loaded Nachos, Salad
Was at this location on February 23rd. First time at this location. Worst service imaginable. Food was good, atmosphere was ok for a Friday night but the server couldn’t have cared less about her job. No greeting, no hi, no welcome, just “what do you want” after waiting 10 mins. And it wasn’t overly busy. Didn’t see the waitress or talk with her again until til it was time to pay the bill. Had to go to the bar to get a refill on drinks.
Atmosphere: 3
Food: 4
Service: 1
Nav the manager and the team always provides an exceptional service, goes above and beyond to meet your needs. He makes my friends and I always feel welcomed. The food is always great as well. Overall, a great restaurant to come dine at.
Atmosphere: 5
Food: 5
Service: 5
Talk about Bowls done right! Awesome dining experience. Server was really nice and the meal was lovely..We had two dragon bowls-tofu and teriyaki chicken and there wasn't a drop leftover! They were both so tasty. The carrot cake for dessert was a delightful surprise- warm and just the right amount of sweet!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Chicken, Dragon Bowl
This place is absolutely amazing and I go there with my girlfriend once a month. The beef dip is delicious and got her hooked on it. Only critique is they do not fill their au jus for the beef dip and gravy for the fries to the top alway half full for some silly reason. Then they charge $3 for each ? to take
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Loaded Nachos
Restaurantji Recommends
Greg our waiter was absolutely amazing! Always love coming to browns!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Chicken
The watermelon mint gimlet is amazing. Also, I’m absolutely astonished by how amazing I was treated by the manager, Nav. He makes all the customers feel welcomed and will cater to your needs. Super personable and funny. If you come here make it a goal to share some words with him! He’ll brighten up your day! My server Juliana was so sweet and humble. Very kind girl. My experience here was nothing short of phenomenal.
Atmosphere: 5
Food: 5
Service: 5
Hi, we came to celebrate our elderly aunt's birthday, but we received terrible service not from our server but from the manager with pink cardigan and nav nav, the guy. Both managers were terrible at their job. So rude, the lady manager kept telling us to shut up, and she was threatened to call the police I don't know for what. Don't believe me, just watch your cameras you will see who was wrong. That lady manager should not be in hospitality the way she was treating our elderly aunt and her friends. Please do check your camera's thanks. And I hope you will take some serious action about this incident.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Fries, Dragon Bowl
We were there celebrating my aunts birthday who is a senior and was surrounded with all her lovely friends who are family !! The management there were extremely rude !!!! As we were singing happy birthday he approached us to keep it down and we are disturbing other customers ?where other customers were actually singing and cheering with us !!! Then we had another manager come out and asked to not take photos and we were being rude and privacy for the customers was asked but it was how she spoke to us in a manner and literally made everyone annoyed and especially my aunt who was only celebrating her birthday I will not ever want to go there or recommend anyone else with that being said even the sitting was not provided to us properly poor service and loyalty to us as customers there were 15 of us we all paid the service extra charge fee and paid our bills as customers even after being treated poorly
Atmosphere: 1
Service: 1
Recommended dishes: Chicken Quesadilla
Well this has been for the third time these guys got a serious issue with placing orders or making orders.I ordered it without bacon and here it is ….. that burger doesn't look alike a crispy chicken sandwich without bacon!!!!!!!I have no words to express my feeling but yeah at-least a review might catch your eyes, so you start working on it!!Vegetarian options: Well this has been for the third time these guys got a serious issue with placing orders or making orders.I ordered it without bacon and here it is ….. that burger doesn't look alike a crispy chicken sandwich without bacon!!!!!!!I have no words to express my feeling but yeah at-least a review might catch your eyes, so you start working on it!!
Atmosphere: 1
Food: 1
Service: 1