About a month ago when I went there to buy a box of cookies, the display case was filled with fruit flies. When I asked to speak to the manager they weren’t present and the manager called me back to tell me “the building was old and there was nothing they could do about the infestation”. Very poor customer service and unsanitary conditions
Atmosphere: 1
Food: 1
Service: 1
Wanda Eccleston
The customer service is incomparable. We had a cookie delivery scheduled for a sympathy gift which had already went out for delivery when we found out the recipients had already left home. Cookies by George helped us by holding the order and letting us fulfill it later when the recipients were back home. We appreciated their kindness and flexibility immensely. When they were delivered later things went perfectly. We will definitely be using them in the future! Amazing cookies and impeccable service. Thank you so much!
Lizzy Kutynec
I asked my sister to get my 4 milk chocolate chunk cookies from West Edmonton Mall store in Canada. She didn't check when she left the store (as when you ask for things you want, you generally think you'll get it. Lessons learnt). Anyways, she got home after a 2 hour drive back and they are all oatmeal and raisin. What a waste of money. No one eats them!?!? Simple requests clearly cannot be understood at this store 🤬🤬 never to return.
puoɯʎɐᴚ
Pretty good cookies ? - just on the pricey side
Vel Mafiles
They always ask for cash only coz machine broke down!!!! Always…
Gigi Mafiles
They always ask for cash only coz machine broke down!!!! Always…
Yuvraj Khandelwal
Cookies here are amazing! They make it fresh and staff is friendly as well.
Bernadine
We stopped in at Cookies by George today as per my toddlers demands. So I bought a 6 pack and a coffee. I have to say I just bought a regular brew coffee and it was fantastic. I normally go for flavored or lattes. I was happy with this coffee. The cookies were fantastic. My favorite is the oatmeal and after that the macaroon. Tot had this M&M one and the teens peanut butter. We loved them. The service was fantastic and the store location itself is very modern. It's nice looking. Next time I will have to pull out my AMA card and get the 10% discount.
Yun Chen
Great experience with this store. I like their cookies. Taste good
A.M.
The service can be quite bad at this location depending on who is working.This morning, person pretended not to see me as they didn’t want to serve me. Tim hortons is right in front of this location always with a line. I dunno, you’d think they would be extra diligent to gain business seeing as there’s hundreds of people passing by everyday. If I owned this shop I’d be friendly and handing out samples. What a missed opportunity… this is why chain stores and restaurants won’t ever have the quality and care as a mom and pops.
Cookie is good, but the Tim Hortons across the hallway had no straws left when I got a drink there so this cookies by George was kind enough to spare a few extra
Brittany Wong
Honestly, horrible experience this week. Ordered cookies for my birthday. They were delayed because of a storm - not CBG’s fault. The cookies were then delayed a 2nd day. I received a refund but it didn’t seem like they were eager to help. On the 3rd day delayed they were finally out for delivery and were returned to the destination. When I called FedEx to find out why they were not delivered they said CBG had stopped the shipment. So instead of being delivered to me late, to at least get some enjoyment out of my birthday order, they are being returned to Edmonton to be thrown out. I love these cookies and I have paid the steep $80 many times to get some delivered to Ontario but after this interaction I will never be ordering again.
About a month ago when I went there to buy a box of cookies, the display case was filled with fruit flies. When I asked to speak to the manager they weren’t present and the manager called me back to tell me “the building was old and there was nothing they could do about the infestation”. Very poor customer service and unsanitary conditions
Atmosphere: 1
Food: 1
Service: 1
The customer service is incomparable. We had a cookie delivery scheduled for a sympathy gift which had already went out for delivery when we found out the recipients had already left home. Cookies by George helped us by holding the order and letting us fulfill it later when the recipients were back home. We appreciated their kindness and flexibility immensely. When they were delivered later things went perfectly. We will definitely be using them in the future! Amazing cookies and impeccable service. Thank you so much!
I asked my sister to get my 4 milk chocolate chunk cookies from West Edmonton Mall store in Canada. She didn't check when she left the store (as when you ask for things you want, you generally think you'll get it. Lessons learnt). Anyways, she got home after a 2 hour drive back and they are all oatmeal and raisin. What a waste of money. No one eats them!?!? Simple requests clearly cannot be understood at this store 🤬🤬 never to return.
Pretty good cookies ? - just on the pricey side
They always ask for cash only coz machine broke down!!!! Always…
They always ask for cash only coz machine broke down!!!! Always…
Cookies here are amazing! They make it fresh and staff is friendly as well.
We stopped in at Cookies by George today as per my toddlers demands. So I bought a 6 pack and a coffee. I have to say I just bought a regular brew coffee and it was fantastic. I normally go for flavored or lattes. I was happy with this coffee. The cookies were fantastic. My favorite is the oatmeal and after that the macaroon. Tot had this M&M one and the teens peanut butter. We loved them. The service was fantastic and the store location itself is very modern. It's nice looking. Next time I will have to pull out my AMA card and get the 10% discount.
Great experience with this store. I like their cookies. Taste good
The service can be quite bad at this location depending on who is working.This morning, person pretended not to see me as they didn’t want to serve me. Tim hortons is right in front of this location always with a line. I dunno, you’d think they would be extra diligent to gain business seeing as there’s hundreds of people passing by everyday. If I owned this shop I’d be friendly and handing out samples. What a missed opportunity… this is why chain stores and restaurants won’t ever have the quality and care as a mom and pops.
Restaurantji Recommends
Cookie is good, but the Tim Hortons across the hallway had no straws left when I got a drink there so this cookies by George was kind enough to spare a few extra
Honestly, horrible experience this week. Ordered cookies for my birthday. They were delayed because of a storm - not CBG’s fault. The cookies were then delayed a 2nd day. I received a refund but it didn’t seem like they were eager to help. On the 3rd day delayed they were finally out for delivery and were returned to the destination. When I called FedEx to find out why they were not delivered they said CBG had stopped the shipment. So instead of being delivered to me late, to at least get some enjoyment out of my birthday order, they are being returned to Edmonton to be thrown out. I love these cookies and I have paid the steep $80 many times to get some delivered to Ontario but after this interaction I will never be ordering again.
Best cookie store in Edmonton
Best cookie store in Edmonton
Best Cookie in Edmonton！！！good service！！
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