Dairy Queen Grill & Chill
3415 118 Ave NW, Edmonton
(780) 471-3232
Recent Reviews
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Good food. Kind staff.
Atmosphere: 4
Food: 4
Service: 4
Waited 15 minutes to get a simple order in the drive through. We were given napkins that the truck in front of us handed back to the staff at the window and then we watched her crumple them up in her hand while taking another order and then hand to us. I asked her for fresh napkins and she seemed put out. She then went and told another staff member and I could see them laughing about it. The buster bar was crushed and half melted, and this was the works DQ experience ever.
Food: 1
Service: 1
great food
Atmosphere: 5
Food: 5
Service: 5
Wouldn't accommodate the kids manu for my autistic son. Fries were stale and tasteless. Burgers were cold and had no flavor. It would be nice if the ice cream tasted good.
Atmosphere: 1
Food: 1
Service: 1
I love this DQ. Went in for a cake. Young man working drive thru immediately came over to help me, beautiful smile and so kind, didn’t rush me - I asked him to draw me exactly this on the cake. He actually ATE. Look at that 2. The heart. The house was identical to the one I drew on the sticky note. He nailed it. I laughed so hard. Perfection. Absolutely dead serious, that man has a talent. Thank you, wish I got your name!!
PS. He asked what colour and I told him he could choose. Red was great. And you’re telling me he whipped out the black gel pen just to do that single doorknob dot? The commitment. Bravo.
Atmosphere: 5
Food: 5
Service: 5
went to this location and the staff are unwelcoming, super hilarious! they wouldnt let us to use the washroom until you buy something. what a joke
Atmosphere: 1
Food: 1
Service: 1
Went there just today .ordered a triple burger large shake and a cup of water..when I went to the window (drive through) the girl informed me it would be $24.59 ..when I asked why so much she told me cup for water was $5.50..!!.Guess who won't be coming back, and I'm very sure I'm not alone..way to go D.Q ..you lost a long time customer because of your greed and stupidity.
Service: 1
Bought a spicy chicken burger and it was pink in the first few bites. Dont risk it if you don't want food poisoning.
Atmosphere: 2
Food: 1
Service: 2
One if best fsst food specially in ice cream price a bit much but still pretty good
Atmosphere: 5
Food: 5
Service: 3
I went to this Dairy Queen for lunch, I couldn't decide on what I wanted so the young lady at the counter suggested a few different deals, I went with one, my food was piping hot, it was delicious. The front counter server (I didn't get her name, I'm sorry) was so patient with me, and very nice. I have never had a bad experience coming to this location.
Then we started talking cuz I noticed locking devices on the cake display freezers, so I asked her. She said people actually come in and steal the cakes? Who does this obviously some low life. They post pictures of the thieves and they get torn down by the person who's stealing. What a sad world we live in. My suggestion is take pictures of the cakes and have a fake display. Keep them in the main freezer in the back and use the display for people to choose their cake from, kinda like Spence Jewelers. I felt so bad for this owner and staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Needed to use washroom first. They would not until I paid for something. I told the young man that I would give a bad review and he said good. I used like dairy queen but it is experiences like this that makes me not want to ever go back. Very sad.
Atmosphere: 1
Service: 1
I work at Amazon Prime and wanted to wash my hands to eat my lunch, but they didn't let me use the bathroom, thank you for your hospitality
Atmosphere: 1
Food: 1
Service: 1
Very poor service took 20 mins for food and no one was in the store and every table was dirty
Atmosphere: 1
Food: 1
Service: 1
Hello,
I really like this place — it looks great and has preserved that retro style, which is awesome. I was very pleased with the staff and the way we were treated — thank you for that!
However, I do have a small concern. As someone who enjoys biking, I’m used to most places having a designated area or rack to park bicycles. This was my first time stopping here, and my friend and I couldn’t find anywhere to securely park our bikes. We had to improvise to make sure they wouldn’t get stolen.
I kindly ask that you consider installing a bike rack outside. It would make the experience even better for bike riders like us — and if that happens, I’ll gladly update my review to 5 stars.
Thank you!
Atmosphere: 5
Food: 5
Service: 5
Fresh and hot.. was good 👍
Atmosphere: 4
Food: 5
Service: 5
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