Dairy Queen Grill & Chill

3508 137 Ave NW, Edmonton
(780) 478-0512

Recent Reviews

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Athar Adel

Visit Date & Time: May 29, around 8 PM
Order: 6 mini Blizzards, 2 small Blizzards, and 6 chicken strips

During my visit, I had a very disappointing experience with the staff. I placed an order for 2 Skor, 2 Smarties, 1 Cookie Dough, and 1 Extreme Brownie Blizzard. However, I received 3 Skor Blizzards and no Cookie Dough.

When I politely pointed out the mistake, the staff member who took my order responded rudely, raised his voice, and insisted that it was my fault. Another employee even asked him why the mistake happened, but still sided with him, claiming I had ordered incorrectly—despite the contradiction.

None of the Blizzards were flipped as advertised, and the overall quality and taste were poor. The behavior of the two male staff members was unacceptable and made the experience even worse. On a positive note, two female employees were kind and respectful.

This was by far the worst experience I’ve had at this location, and I hope management addresses these issues seriously.

Sondus Alkhalifa

It was the worst experiment do not go there they have such bado not service do not ever ever go there before there you will call you will regret from going there

Crypto Truth

Is this a 5stars chicken place or a fast food?

Cassie Schell

Ordered a blizzard, and chicken burger. It was melted crap. More milkshake than solid blizzard. Although tasted okay, I was disappointed. I wish I'd had asked to do the blizzard test. It would've went splat. And the burger, was meh. Smaller than I thought.. and had wilted lettuce.

Sandra

Worst experience of my life! Young man working in grill today and names starts with an S was a nightmare! I had ordered small fries, they were cold and tasted disgusting (maybe the oil), asked for new fries, the lady at the front said she would get me some new ones, and came back with the original ones and said that they were freshly made and they couldn’t make new fries for me, I said I wasn’t trying to be rude but the fries were gross and asked for a refund then, she went back to the guy and he came back this time with the fries again and he personally said he would not make the new fries as these ones were fine, he ate one of the fries from my food and said it tasted fine and that they were only made a few minutes ago. He went on telling me to eat the fries that he just ate from. I told him no and that I wanted fresh fries or a refund. He said I couldn’t do a refund because they have been eaten, although there was only two pieces taken from it. At this point, I was OUTRAGEOUS, never have I ever had an experience like this. I stood up and threw the fries at him and left the restaurant in shock of what I had just done and what had just happened. So disappointed in this fast food restaurant. Ones of my favourite places for my sweet treat have now been ruined by this! Don’t recommend going here what so ever. Don’t waste your time or your money.

jody gardner

They did a beautiful job on our daughters 18th birthday cake!

Hailey Henderson

Lokey taste like booty smelted in 0.2 Seconds and the chucks were massive, they were not evenly distributed , this was the cookie parfait

Chris Falls

Misspelled happy birthday no d and chicken burger was Pink and looked raw

maryann martiniuk

The burgers are normally fresh, the blizzards are served upside down, and they are quick. It's relatively busy and not noisy.

Monica Delorme

Always a great date night here.

Bryan Clintberg

One of the few old-style DQs left, with the old brown tiles and orange seats. It's stayed the same since my dad took me there 40 years ago. Usually quiet inside.

Atmosphere: 5

Food: 4

Service: 3

L L

My ice cream had no vanilla flavour. Very dry chicken tenders.

Atmosphere: 1

Food: 1

Service: 3

Jocelyn Laboucan-Goulet

Absolutely inlove with the cake they made for us . It's perfect 10 out of 10 exactly what we wanted

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Cake

Kevin Shingatok

My partners burger had nasty looking lettuce. My burger was swimming in grease. Fryer oil tasted old too making the onion rings gross. I think it's time to find a different DQ.

Atmosphere: 3

Food: 2

Service: 3

Cyril

Sunday ,Sept 8,2024 around 3:30 pm ,got a double cheeseburger combo with rings,Gross! This is beyond disgusting!
Old refried onion rings .
Garbage !!!! Never will return again!

Food: 1

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