Dairy Queen Grill & Chill

3508 137 Ave NW, Edmonton
(780) 478-0512

Recent Reviews

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Scott S

So they fry their burgers now no taste too them fries were soggy not cooked no seasoning

Atmosphere: 3

Food: 2

Service: 3

Djibril Kouanda

Nice Custumer service cake was nice and delicious

Atmosphere: 5

Food: 5

Service: 5

Terence Kamau

They were very helpful and kind. Cake and decorations for it were amazing, the food is great, and the Blizzards are Solid (pun intended!)

Atmosphere: 5

Food: 5

Service: 5

Hay Hod

This is our regular go to for family ice cream night. My kids enjoy it, staff is usually friendly and nice. Tonight was not the case. We paid for our ice cream, sat at our table to eat. My 4 year old accidentally dropped his dipped cone on the floor and was crying, hard!! I picked the cone up and showed the young man at the till, he proceeded to ring me up another $4 ice cream cone.
I was so disappointed I had to pay, like have some empathy for a little kid! Accidents happen so of course we paid but this location has lost a loyal customer.

Atmosphere: 3

Food: 4

Service: 1

Mackenzie Knox

extremely dissatisfied with my order. I requested no pickles and no mayo on my burger. and I received a burger with six pickles and a ton of mayo. not the type of service I expect when spending over $80 for fast food delivery. not to mention it is cold, missing straws and just gross. it's going straight for the garbage. absolutely disgusting

Jodie

The prices for ice cream seem rather high, although perhaps this is simply the current trend.

Atmosphere: 2

Food: 2

Service: 3

Musu “Mus” Gbelia

Beautiful cake. Just what I ordered

Atmosphere: 5

Food: 5

Service: 5

chelsey

So tentative and nice folks working at this location! Enjoy this location a lot.

catherine cuevas

We bought an icecream cake from DQ and were so happy with how it turned out! Not only did they write the message clearly, but they also added a cute little heart on it—which made it extra special. Highly recommended for any occasion!

Atmosphere: 5

Food: 5

Service: 5

Jimbo

Service with a smile right up until close!

Atmosphere: 5

Food: 5

Service: 5

Helen Hare

Clean place staff friendly and professional. Ice cream always good

Atmosphere: 4

Food: 4

Service: 5

Patrick Hjr

Wonderful experience. All staff was making sure I was service as soon as I walked in the door. Sandeep was very informative of selection of birthday cakes and helped made my experience exceptional.

Grat place to visit of your looking for great customer service!

Atmosphere: 5

Food: 5

Service: 5

Evelyn Clark

Good selection of cakes

Atmosphere: 4

Food: 4

Service: 4

Athar Adel

Visit Date & Time: May 29, around 8 PM
Order: 6 mini Blizzards, 2 small Blizzards, and 6 chicken strips

During my visit, I had a very disappointing experience with the staff. I placed an order for 2 Skor, 2 Smarties, 1 Cookie Dough, and 1 Extreme Brownie Blizzard. However, I received 3 Skor Blizzards and no Cookie Dough.

When I politely pointed out the mistake, the staff member who took my order responded rudely, raised his voice, and insisted that it was my fault. Another employee even asked him why the mistake happened, but still sided with him, claiming I had ordered incorrectly—despite the contradiction.

None of the Blizzards were flipped as advertised, and the overall quality and taste were poor. The behavior of the two male staff members was unacceptable and made the experience even worse. On a positive note, two female employees were kind and respectful.

This was by far the worst experience I’ve had at this location, and I hope management addresses these issues seriously.

Sondus Alkhalifa

It was the worst experiment do not go there they have such bado not service do not ever ever go there before there you will call you will regret from going there

Atmosphere: 1

Food: 1

Service: 1

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