Dairy Queen Grill & Chill

6214 199 St NW, Edmonton
(780) 497-1177

Recent Reviews

Sort by
Logan Lane

Y'all have an amazing cake decorator! Solid 10/10

Atmosphere: 5

Food: 5

Service: 5

T R

We got a custom cake made and it turned out so good!! Thank you Connor and to whoever was involved in making this cake so special.

We are very happy with our experience.

Atmosphere: 5

Food: 5

Service: 5

Wyatt

Enjoyed a scrumptious meal at Dairy Queen!

Atmosphere: 5

Food: 5

Service: 5

Emily N

Wouldnt let me use two coupons when i came here said it was one per person. Uh yes so is my son not a person???? There was two people and two coupons. Grow up. Another indian run cheapskate place

Paris Gaalaas

This location is one of the most disorganized ones I’ve ever seen. It often takes forever to get through even the shortest drive thru lines, and by the time I get to the window, all I see are staff members goofing around. It’s good to have fun at work, but waiting forever in a drive thru for two cars and then seeing the staff are just busy messing around is really not great. Today I waited at the drive thru speaker for a while, no one answered, and when I drove forward to the window, staff were messing around laughing, and no one apologized or explained why no one bothered to take my order. 🤷🏻‍♀️

Atmosphere: 1

Food: 3

Service: 1

Jen Lee

I have to say, went through the drive thru tonight. And the young guy working the drive thru had remarkable customer service! As a manager myself, I notice these things. Keep up the good work!

Atmosphere: 5

Food: 5

Service: 5

Ryan Ternowski

Review use to be 5 stars. But thanks to changing to wooden spoons I no longer have to buy over priced ice cream. A blessing in disguise!

Atmosphere: 1

Food: 1

Service: 1

jaswinder hanjra

Poor service

Shane

Always fast and friendly service, good food.

Atmosphere: 5

Food: 5

Service: 5

Monique Hampson

We've been to this location many times and have had mixed experiences, but today was a great one, and one staff member in particular, Alexander H., needs some recognition. He helped us tonight, took our order flawlessly, including several modifications, brought out the food very quickly, it was made exactly as ordered and was hot and fresh. Alexander made sure to bring us lots of napkins and ketchup with our food and asked if there was anything else we needed. He was polite, friendly, and professional. Even my kids commented on how wonderful he was. Make this kid a manager!

Atmosphere: 5

Food: 5

Service: 5

JD Boylan

I went in at 10pm tonight, there was 6 people working that I counted, not a person in the restaurant or the drive through other than me, and I still waited nearly 10 minutes.

Atmosphere: 2

Food: 5

Service: 1

David E

Alexander H did a great job of taking our large order and bringing us our food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Poutine, Fries, Strawberry

Kyle Haugen

Debit pad was dirty, chicken wrap was old and small portioned.

Atmosphere: 2

Food: 2

Service: 5

Jesse Boylan

I went in at 10pm tonight, there was 6 people working that I counted, not a person in the restaurant or the drive through other than me, and I still waited nearly 10 minutes.

Atmosphere: 2

Food: 5

Service: 1

Rose Al Ratrout

If there was lower than 1 star i would give this DQ location. I will never come back to this place, reason? We went to get ice cream from the drive thru, the moment the window opened the smell that came out was horrible horrible, the guy on the window has long hair that looks dirty ( i don't know why his hair is not covered i thought they are handling food) he gave us the payment terminal i looked at his fingers he had long nails, disgusting nails, i couldn't even believe that he eats with those fingers how about touching our food? I paid for my childs ice cream cone he gave it to me with his disgusting nails touching my childs napkin around it all over. I drove out and threw it in the garbage. Its just extremely disgusting i cant believe that there is no supervision on those people hygiene level, and the cleanliness of the kitchen. I used to come regularly to this branch, there was nice clean people handling food there. Stay away from this location, and management: pls ask ur staff to shower, cut their nails and wash hands too.

Atmosphere: 1

Food: 1

Service: 1

Loading...