Dairy Queen Grill & Chill

4939 167 Ave NW, Edmonton
(780) 478-0548

Recent Reviews

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Luke

Superman blizzard was good. No music playing, tables were dirty but ice cream is ice cream.

samantha

Service was nice , our cashier Kriscielo S was very kind

Tuchodi Carlson

I previously left a one star but they contacted me and corrected the issue. Good place and friendly staff.

Laurie Carter

Always VERY hot and fresh ☺️

stephan schewalje

On the one hand didn't end up getting bacon on my bacon cheese burger. On the other hand with the dq app coupon still it was still cheaper than a regular burger so can't be mad.

DQ is probably one of the better fast food places around and I do recommend the app.

Good Person

To whom it may concern. On Sunday, April 6, I went to the drive-through at around 9:35 pm. I told the girl I wanted a few sweet and sour sauces for the total to be $1.00 or more, so I could redeem my birthday coupon for the blizzard. She said no, it had to be a food item. I told her it was not written on her that it had to be a food item. I drove up to the window, then she started laughing and said “bruh I can’t believe she actually drove”, then she left and got the other lady with the glasses. She came over. I told her the situation and she said yes, it has to be a food item. I said, but if that’s the case, it would have been written on the coupon I showed her on my phone. She then asked me to hand over my phone so she could zoom in. She did not find anywhere. She said it had to be a food item only, then she said“ one sauce won’t be a dollar”. I told her they are always charging me for extra sauces, so I can get a few sauces that will probably get me $1. She’s like, no, that’s the store policy. So am like what the store policy again, she paused. I asked for her name. She refused to give her name. She said that “the store police do not permit them to give their name”. I drove away. Throughout our conversation she had this attitude that wasn’t very friendly or helpful.

Mohamed El Mustapha

Good management

Jessy Delorme

You above and beyond customer service all the team were 💯

Laila hussein

okay … i never write reviews but i’m so confused honestly, i’m not asking for anything in return but just a fyi on how the customer service is kinda odd.
went to dairy queen on march 7 around 9-10 pm for the new parfait, that’s all i asked for there wasn’t any questions asked, it came perfectly and it was the new cookie dough blue cup but initially i heard to just say parfait,
so march 8, today i took my two nieces to try it and again i went to the window to just ask for the parfaits when she repeated the price to me i was a little bit confused cause it came up to 14 something with the 2 and i know each one was a bit more, but i had already drove towards the window, i got to the window and was going to pay in cash, and i asked the girl right away if i had gotten the wrong order and just to make sure before paying, the girl replied with “oh that’s what you wanted” and i said yes sorry, she went into the kitchen or front desk i’m not to sure where but then another worker came to the window and proceeded to say oh well we can’t make two we can just make one, i asked how that made sense if i haven’t even payed for the order and it was a little misunderstood mistake, she said oh well we’re not going to do that.
i told the lady do you realize i can literally just drive off and go to another dairy queen to get this made?

she then said nothing and went into the back and came back and told me only this time they will make it and i then payed for the order.

but the moral of the story is, these fast food places waste so much food at the end of the shifts or most of the time don’t include the full order… i am never one to complain but this was just odd it didn’t make sense.

another time they proceeded to say they couldn’t make it cause it is more complex and time taking then the rest of the ice creams … don’t advertise something if it’s not capable to make. or maybe do what you’re getting paid to do.

Kimberly

Store was clean and staff was friendly. Large selection of ice cream cakes to choose from when we went.

Jorge Toro

Super great staff and wonderful service. The food was amazing as always 👍👍👍

Coming back when I’m hungry again 🥳🥳

D Jones

Fast service.
Super expensive for soft serve.
But, it's DQ, so we pay for it.
(-;

Jorge Arturo Rodriguez Lorenzo

Great service! I love it

Mohamed Araji

Waited an excruciatingly long time at the drive thru window for my order.....

We didn't request it fresh, however it came out piping hot and fresh. Fresh chicken strips, fresh onion rings, fresh double cheese burgers. It was the best DQ strip basket experience I've had. The double cheese burger was delicious!

Hardeep Mann

Always clean and great service.

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