Customer service sucks. Food is cold and stale. If u complain. They will call 911 on u
J Rose
Excellent service tonight. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
B S
ASKING FOR TIPS IN DRIVE THROUGH. AND THEN MAKING ME WAIT FOR 25 MINS FOR MY FOOD CAUSE I DIDNT TIP. NEVER AGAIN. PLEASE NOBODY GO HERE .
Atmosphere: 1
Food: 1
Service: 1
Lanz
Staff are super slow!I'm not sure why the owner allowed them to wear Earphones while on shift!
Dante Gresik
Went on a weekday at noon and was the only one in the drive-threw. I order 4 chicken wraps and asked for a bag as well. Got to the window and waited over a minute for someone to show. When they finally showed they entered in the order wrong and had to add 3 out of the 4 to the order. Not a big deal they also apologized. Paid and waited another 5-7 minutes for the order to come out. Did not get a bag as well the wraps were packaged very poorly the paper covering was falling off and did not even cover the food. Overall not a bad experience but not a great one took pretty long for an empty drive-threw and there was lack of attention to detail or care for that matter.
Atmosphere: 2
Food: 3
Service: 2
Laura Saide
Good as
Atmosphere: 5
Food: 5
Service: 5
Troy R
This is what they served me. Double wrapped it so I couldn't see the sauce coming out till I got
Atmosphere: 1
Food: 1
Service: 1
Erik Leitheiser
"Would you like a bag?" You gotta be kidding me. This world has gone insane.Here's a thought;Include the 15 cent bag in the 25 dollar order I just made!
Atmosphere: 3
Food: 3
Service: 3
M Millions
There was only 2 customers in the store with basic orders. Took over 20 minutes because there was no one working the front counter. She was too busy chatting with her co worker laughing in the back to notice our food that was ready and sitting on the window for a good 5 minutes. Also paid for a bag and she didn’t give me one. Awkwardly picked up each piece of food and dips one at a time and carried it out. Pretty bad
Atmosphere: 2
Food: 5
Service: 1
Ehh Eebee
Food was decent, but I asked for a handful of ketchup packets and got three, the Pepsi I poured myself was all club soda and no flavour, and I wasted half of my break waiting for
The service and aura of laziness ozzes out of the staff. When they gave our cups it was just put on the counter. Legit there was nothing like “here is no your drink cups”. There was no aura of customer service in their work.
Atmosphere: 1
Food: 1
Service: 1
B Jamieson
Blizzard was half melted when it came to me and the drive thru staff do not pay attention to what I was saying despite that I was speaking clearly.
Food: 1
Service: 1
Bryan Abma
Gave this DQ one last chance…. But was heavily disappointed once again. Extremely poor management and customer service. This location refuses to put more then a few pieces in their blizzards and also refuses to accept local coupons.Will gladly go out of my way to go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Nikole Fehr
Every time I visit this location my food is hot and fresh. The staff is always so pleasant and the customer service makes me feel like I matter as a customer. I don’t usually care for DQ food just their treats but this place I love the chicken wraps and burgers at this location.
Food: 5
Service: 5
Shane Fraser
I love Dairy Queen, but this has to be one of the worst DQs you can go to. They are so slow, and give much smaller than typical portions. You will be much happier if you take the time to go to the one in West Edmonton Mall. Service is so much better, and so is the value for your money.
Customer service sucks. Food is cold and stale. If u complain. They will call 911 on u
Excellent service tonight. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
ASKING FOR TIPS IN DRIVE THROUGH. AND THEN MAKING ME WAIT FOR 25 MINS FOR MY FOOD CAUSE I DIDNT TIP. NEVER AGAIN. PLEASE NOBODY GO HERE .
Atmosphere: 1
Food: 1
Service: 1
Staff are super slow!I'm not sure why the owner allowed them to wear Earphones while on shift!
Went on a weekday at noon and was the only one in the drive-threw. I order 4 chicken wraps and asked for a bag as well. Got to the window and waited over a minute for someone to show. When they finally showed they entered in the order wrong and had to add 3 out of the 4 to the order. Not a big deal they also apologized. Paid and waited another 5-7 minutes for the order to come out. Did not get a bag as well the wraps were packaged very poorly the paper covering was falling off and did not even cover the food. Overall not a bad experience but not a great one took pretty long for an empty drive-threw and there was lack of attention to detail or care for that matter.
Atmosphere: 2
Food: 3
Service: 2
Good as
Atmosphere: 5
Food: 5
Service: 5
This is what they served me. Double wrapped it so I couldn't see the sauce coming out till I got
Atmosphere: 1
Food: 1
Service: 1
"Would you like a bag?" You gotta be kidding me. This world has gone insane.Here's a thought;Include the 15 cent bag in the 25 dollar order I just made!
Atmosphere: 3
Food: 3
Service: 3
There was only 2 customers in the store with basic orders. Took over 20 minutes because there was no one working the front counter. She was too busy chatting with her co worker laughing in the back to notice our food that was ready and sitting on the window for a good 5 minutes. Also paid for a bag and she didn’t give me one. Awkwardly picked up each piece of food and dips one at a time and carried it out. Pretty bad
Atmosphere: 2
Food: 5
Service: 1
Food was decent, but I asked for a handful of ketchup packets and got three, the Pepsi I poured myself was all club soda and no flavour, and I wasted half of my break waiting for
Food: 3
Service: 2
Restaurantji Recommends
The service and aura of laziness ozzes out of the staff. When they gave our cups it was just put on the counter. Legit there was nothing like “here is no your drink cups”. There was no aura of customer service in their work.
Atmosphere: 1
Food: 1
Service: 1
Blizzard was half melted when it came to me and the drive thru staff do not pay attention to what I was saying despite that I was speaking clearly.
Food: 1
Service: 1
Gave this DQ one last chance…. But was heavily disappointed once again. Extremely poor management and customer service. This location refuses to put more then a few pieces in their blizzards and also refuses to accept local coupons.Will gladly go out of my way to go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Every time I visit this location my food is hot and fresh. The staff is always so pleasant and the customer service makes me feel like I matter as a customer. I don’t usually care for DQ food just their treats but this place I love the chicken wraps and burgers at this location.
Food: 5
Service: 5
I love Dairy Queen, but this has to be one of the worst DQs you can go to. They are so slow, and give much smaller than typical portions. You will be much happier if you take the time to go to the one in West Edmonton Mall. Service is so much better, and so is the value for your money.