First time coming to this place. Was not expecting the other reviews but the young lady today was incredibly patient and welcoming. Very helpful with the menu.
Zilaya Li
I would like to report the poor attitude of the front desk staff I encountered today. She seemed very unhappy, kept slamming things, and didn’t say thank you. Her behavior made me feel uncomfortable and disappointed.
I hope this issue can be addressed to improve future customer service.
Jayvee K. (Jayvee)
The employee who served me today was really rude and looked like she didn’t even want to be there. My drinks tasted bland and had no flavor at all. Overall, the customer service was terrible definitely not a good experience.
Ivan Kwok
Terrible attitude here
giposh
bobba was hard and uncooked. too sweet for my taste.
Fraser Noble
Great staff and selection
Andy Diep
Haven't experienced the bad service mentioned in other reviews. The taste of the drinks are consistent with all their other locations.
Hours are a bit short and boba might not be available right when they open or when they're close to closing.
Kiera Pao
Bad customer service. Got my order wrong, I asked for a new one, they did fix it but didn’t apologize even once just gave me an attitude.
Luna Dahir
Horrible service. A girl is working there with no smile. No greeting. Would not go back again. I want her to be fired by the owner and she will realize why she never smiles at people.
This location is inside tnt north . Good variety options available. Hut too much confusion on the menu . I ordered Oreo taro drink , it was good on taste but the boba (pearls were not soft or smooth . ) rest all is good
Atmosphere: 4
Food: 5
Service: 3
jg mejillano
the girl who works unprofessionally in customer service. the drink is good.
Atmosphere: 1
Food: 1
Service: 1
Tianna Y
The food was overall good, but the workers were impolite. They don't talk when ordering, not even a greeting. I would not be coming back.
Atmosphere: 3
Food: 5
Service: 1
Julie Lai
The girl who works here is consistently rude and unwelcoming. It’s really uncomfortable getting anything from here and it deters me from ordering in the first place. I wouldn’t recommend ordering here if you can help it and prefer their other locations. Hoping the customer service improves!
Atmosphere: 1
Food: 3
Service: 1
Secret Guy
PLEASE DO NOT GO HERE! I have been going here for several years and it has steadily been going downhill. About a year ago quite often every time I went in they would say there was no boba pearls ready. It's the it's their primary selling point and it's always some young teenager that's telling me she essentially has neglected her job duties. They would tell you to wait 10 minutes and just turn around. Very rude very in plate. Yesterday I was there again in the early afternoon and the young girl working the till told me there would be no Boba available for 30 minutes. This is at lunch time during their High sales. She then had the audacity to tell me I could get anything else I wanted instead like jelly. To have this employee tell me that I'm allowed to purchase something else is the most ridiculous thing I've ever heard in my life. She was rude impolite unhelpful and the reason I will never be returning. This is by far the worst Boba place I have ever gone to and I look forward to when they finally close their doors. I go through all this pain so you don't have to, everybody out there have a wonderful day.
Best bubble tea i have ever had. So yummy.
First time coming to this place. Was not expecting the other reviews but the young lady today was incredibly patient and welcoming. Very helpful with the menu.
I would like to report the poor attitude of the front desk staff I encountered today. She seemed very unhappy, kept slamming things, and didn’t say thank you. Her behavior made me feel uncomfortable and disappointed.
I hope this issue can be addressed to improve future customer service.
The employee who served me today was really rude and looked like she didn’t even want to be there. My drinks tasted bland and had no flavor at all. Overall, the customer service was terrible definitely not a good experience.
Terrible attitude here
bobba was hard and uncooked. too sweet for my taste.
Great staff and selection
Haven't experienced the bad service mentioned in other reviews. The taste of the drinks are consistent with all their other locations.
Hours are a bit short and boba might not be available right when they open or when they're close to closing.
Bad customer service. Got my order wrong, I asked for a new one, they did fix it but didn’t apologize even once just gave me an attitude.
Horrible service. A girl is working there with no smile. No greeting. Would not go back again. I want her to be fired by the owner and she will realize why she never smiles at people.
Restaurantji Recommends
This location is inside tnt north .
Good variety options available. Hut too much confusion on the menu . I ordered Oreo taro drink , it was good on taste but the boba (pearls were not soft or smooth . ) rest all is good
Atmosphere: 4
Food: 5
Service: 3
the girl who works unprofessionally in customer service. the drink is good.
Atmosphere: 1
Food: 1
Service: 1
The food was overall good, but the workers were impolite. They don't talk when ordering, not even a greeting. I would not be coming back.
Atmosphere: 3
Food: 5
Service: 1
The girl who works here is consistently rude and unwelcoming. It’s really uncomfortable getting anything from here and it deters me from ordering in the first place. I wouldn’t recommend ordering here if you can help it and prefer their other locations. Hoping the customer service improves!
Atmosphere: 1
Food: 3
Service: 1
PLEASE DO NOT GO HERE! I have been going here for several years and it has steadily been going downhill. About a year ago quite often every time I went in they would say there was no boba pearls ready. It's the it's their primary selling point and it's always some young teenager that's telling me she essentially has neglected her job duties. They would tell you to wait 10 minutes and just turn around. Very rude very in plate. Yesterday I was there again in the early afternoon and the young girl working the till told me there would be no Boba available for 30 minutes. This is at lunch time during their High sales. She then had the audacity to tell me I could get anything else I wanted instead like jelly. To have this employee tell me that I'm allowed to purchase something else is the most ridiculous thing I've ever heard in my life. She was rude impolite unhelpful and the reason I will never be returning. This is by far the worst Boba place I have ever gone to and I look forward to when they finally close their doors. I go through all this pain so you don't have to, everybody out there have a wonderful day.
Atmosphere: 1
Food: 1
Service: 1
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