Edo Japan
9322 137 Ave NW, Edmonton
(780) 760-5556
Recent Reviews
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Went today for takeout today and was very impressed! Portions sizes were very good, everything tasted fresh and was super clean. On top of that the staff were just super nice and polite and so quick! Lovely people! This franchise deserves your money - this one is top tier thank you for a lovely meal and giving us a break from cooking!
Atmosphere: 5
Food: 5
Service: 5
Great experience šš½ š šš½ good customer service
Excellent food choices š
Atmosphere: 5
Food: 5
Service: 5
amazing food and amazing service! This store in Northtown really left a positive impression on me and opened my eyes on what customer service should actually be.
This store is the standard! I saw the cashier, Precious, help a man with disability get on his car even while the store is extremely busy.
Atmosphere: 5
Food: 5
Service: 5
Good food and great services, thanks to precious for making my first visit in edo memorable.
Atmosphere: 5
Food: 5
Service: 5
AMAZING SERVICE!!
Atmosphere: 5
Food: 5
Service: 5
Very, very good. The food is very good quality fresh. Very nice people the best in the city.
The front staff here are so rude ,, a friend and myself ordered ate here last week,, ordered one chicken and one beef , when we received our order, it was so small of a portion, almost half of what you usually get !! Never be back , food was bad !
Atmosphere: 1
Food: 1
Service: 1
Food was good as always yummy !! Love the chicken teriyaki and beef, sooo good. The spring rolls stay great too. Can you guys add chicken gyoza instead of pork tho, I think thatās the only thing thatās missing. Pls
Atmosphere: 4
Food: 5
Service: 5
Service stands out. The āsushi greetingā when you walk in the door is emphasized and staff are noticeably friendly each and every time.
Atmosphere: 5
Food: 5
Service: 5
I came into the store today (March 5, 2025) and ordered a teriyaki beef bento with noodles, when I received my order it was with rice.
When I went up to tell them the mistake they said I never asked for noodles and never charged me and I said I did, so they charged me for the noodles and then said theyād make it again.
Well what I got back was laughable, they barely heated the noodles and then just scraped the food from my old meal into this meal so my noodles were lukewarm, bone dry, and so was my meat mixture as most of the sauce was on the rice from the first go.
I asked for a refund as at this point I knew they werenāt going to make it right since they argued with me the first time around.
They argued with me saying the noodles couldnāt be cold since they just cooked them and that they could add more sauce, I told them that no, I didnāt want more sauce since my noodles will then still be lukewarm.
After finally relenting they threw the cash at me (not how I paid) and gave me a lot of attitude about it.
Iāve been to many, many Edo locations all over Alberta throughout my life and Iāve never had a bad experience before today.
I absolutely will not be back to this location and I definitely donāt recommend it whatsoever.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So annoying when the employee doesnāt ask for your number to earn the points. Thereās so many point programs out there, itās hard to remember to let the employee know.
Atmosphere: 2
Food: 3
Service: 2
Edo is still delicious to this day, just as it was 10 years ago. Glad they haven't gone downhill in quality or amount of food. I will return again.
Ordered online prepaid picked it up, got home totally wrong oder, definitely not what I paid for and I'm not driving back across town to fix it at my expense, easiest cure for me is to never return.
Atmosphere: 5
Food: 1
Service: 1
Disappointed as I ordered a no veggie extra meat. Got no extra meat and it had mushrooms broccoli and carrots.
Atmosphere: 5
Food: 2
Service: 5
Placed order, same as always. Gave tip, got my order wrong. Why tip when youāve had no service yet? Learned my lesson :(
Atmosphere: 2
Food: 1
Service: 1
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