Firefly Restaurant & Bar

I’m pretty sure you’re buying fake reviews because If I could give this restaurant a 0 I would. I reserved a table for my bestfriends birthday, not only bringing in a cake for her but making it known it’s for a birthday, not once did anyone talk to her and give her special treatment like other restaurants do when they find out there’s a birthday. They didn’t speak to her, wish her a happy birthday or even paid extra attention knowing this was for her special day. So we were shown our table. Once we sat down, a blonde short man was in our section, not only mean mugging us but hadn’t cracked a smile to ANYONE, making every single time we locked eyes uncomfortable and borderline scary. We thought that’s fine, and continued ordering. The birthday girl didn’t like her drink, so we wanted to get her that drink made without any fizzy drinks, with literally just water/ lemonade instead, the bartender completely refused and said they’re unable to, til one co worker told her “ all you have to do is press a different button”. The food ended up coming while we were in the bathroom, when we got to our table it was not only cold but stale, a texture that couldn’t have happened in the few extra minutes of it sitting out unless it was like that to begin with. The fries were stale and gross, the pizza was cold cheese seemed almost like it was melted but sat out for an hour, and became solid again and even the simplest Caesar Salad was gross, the croutons were very obviously made, and sat out for what seemed like a day uncovered because they weren’t even crunchy, but chewy, and couldn’t get my fork through them. I genuinely don’t even understand how someone can mess a salad that a 12 year old can make. It wasn’t until the vibes got so heavy that my friend got up to confront the manager and book us in for Joey’s a couple minutes away, not only did they mostly apart from our waiter which was a brunette girl seem so insincere, but CONTINUED mean mugging me while I was getting the cake from them, and still charged us for their trash food, and their even worse attitude. I refuse to be charged and would like a refund. I do not see this business being successful when it’s built on fake reviews and unbelievably nasty customer service. It’s very clear you’d rather buy fake reviews rather than work on being a better restaurant and hiring better staff that when confronted about their bad customer service you don’t blame it on them “having a bad day”. If every days a bad day for you then go behind a desk and stop ruining peoples experiences who are PAYING you to do your job.

We have been meaning to try this place so my wife took me here for my birthday lunch and it was great! Excellent food and service! I had the lamb shank, she had the striploin, and we shared mussels. My lamb was so tender and flavourful, and the tzatziki sauce paired great with it also along with the rice! The decor and atmosphere make it Instagram worthy also. I will definitely be going back soon and bringing my co workers too!

Atmosphere: 5

Food: 5

Service: 5

Food was amazing had the chicken supreme, waitresses was supper helpful and informative,service was friendly and welcoming. Will definitely be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Supreme

The food was excellent and the service was top notch we will be back again soon

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Supreme, Firefly Burger

Wonderful new place for supper. Staff very friendly and food is excellent - I had salmon on pilaf and the veggies were a lot and not overcooked - will return

Parking: Did not count spots - lots

Atmosphere: 5

Food: 5

Service: 5

Nice place. Went for lunch. Nice vibe. A bit pricey but good portion sizes.

Atmosphere: 4

Food: 4

Service: 4

Great food and service! Loved the Margarita flight.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Truffle Fries, Firefly Burger, Margarita Tower

Food and service were both great! Our server Kristy was amazing and the margarita flights were unreal!!!

Atmosphere: 5

Food: 5

Service: 5

Excellent meal,very attentive service my grandmother and I had Gourvi as our server, gave us everything we needed without having to ask twice, food has big quantities( little plates ) small menu with lots of options to help you order. Recommended place to get out of your regular routine.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Firefly Burger

Food is the best .Me and my fiance ordered salmon and steak. And for the dessert we ordered cheesecake.
Paris was our server and she took good care of us.
Overall, liked the place and will visit in the future.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Truffle Fries

Really nice place. 10/10

Gourvi was the best server ever she provided amzaing service and made our experience extremely great. She was very kind and easy to talk to and overall made day very pleasant.

Our waiter Gourvi was very kind and accommodating. She served us very well and efficiently. My friend didn’t like her food and she took it off the bill at replaced it for her. Overall would come again and I enjoyed my time.

Atmosphere: 5

Food: 5

Service: 5

My friends and I had the pleasure of being served by Gourvi at firefly and she was absolutely fantastic. From the moment we arrived, Gourvi’s warm and attentive demeanor made us feel welcome. Throughout the meal, she was prompt, personable, and genuinely attentive to our needs, ensuring we had everything we wanted. Gourvi’s exceptional service truly enhanced our dining experience, and I highly recommend her to anyone visiting this restaurant. Thank you, Gourvi, for making our meal memorable!

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Hidden gem. Amazing how quiet it was on a Friday night. But not for long. Great atmosphere with very clean walls and good music that isn’t overbearing. Diverse menus that had enough for all tastes. Family dinner that helped all for the grandparents to the grandkids. Quick service a quick for the food. Very nice dinner with a pleasant space.

Parking: Large parking lot nearby mad options plentiful and accessible options galore

Kid-friendliness: Kids menus had many pleasant options

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Firefly Burger