GIVE JORDAN A RAISE SHES AMAZING :)) the best time because of her
Atmosphere: 5
Food: 5
Service: 5
Kelvin Young
Surprisingly not bad burgers. Wings pretty mediocre though.
Atmosphere: 3
Food: 4
Service: 4
Urban Coatings
18 year old waitresses that dont know how to take an order and give attitude when asked. Nevermind the little man syndrome so called manager. Pathetic at best. There is much better places on Whyte.
Atmosphere: 2
Food: 2
Service: 1
Ricqui Dickinson
I have never had a bad experience at Hudsons until tonight. Twice in a row, my glass was dirty even after I complained. Left after a drink. Dissapointed in my experience on the Whyte Ave location.
Raisa Gesto
Roka and Jevon made our night a really nice one!
Atmosphere: 5
Service: 5
Marianna Henriquez
Roka and Jeevin made our casual night out awesome!
Atmosphere: 5
Food: 5
Service: 5
Sam Bilodeau
Madison was our server she was friendly quick and always checked on us - thank you Madison
Atmosphere: 5
Food: 5
Service: 5
Evan Larson
Showed up during trivia, lost but one of the employees gave me her $50 voucher prize. Was a great experience. They do it every Tuesday
Atmosphere: 5
Food: 5
Service: 5
Daniel Mckay
Doorman are arrogant and place is filthy , Edmonton has a reputation for a Sad Bar Scene and this is confirmed 👌🏽
I stopped in for a drink during the art walk and everything was amazing, but I had to wait 30+ minutes for a drink. They weren’t very busy and had a lot of staff on. Other than that I will be returning, the food I saw come out looked amazing and the drink menu is very vast.
Atmosphere: 5
Food: 5
Service: 3
Felix John
I enjoyed Navie's service earlier today. She was amazing at being pleasant and welcoming. My entire engagement with her was Customer Focus, making me feel appreciated and comfortable. She kept a cheerful attitude and worked hard to handle complaints quietly and professionally. She seems valuable to that company.
Bellini complaints involve marketing/promotion compared to the end product. The Bellini was recommended because a slushy blended drink was requested. However, it was far from the menu and description.
Navie introduced Sarah, the manager. I mentioned that the drink was excellent but not what I expected - as it failed the marketing highlight. Her immediate response, I noticed you had the drink and after three to four server visits you said nothing, without apologizing. Sarah, please check your cameras to see how often Navie touched the booth!
Instead of acknowledging and apologizing, the manager made excuses or justified the issue, making me, the consumer, feel unheard and minimizing the concern. I was advised to visit Circle K to ensure a slushy drink! I took it to mean being a person of colour, I can't afford Hudson, but Circle K. Sarah failed to understand my perspective and exacerbated the matter, resulting in this negative rating. She said I drank the drink, which her tone and nonverbals suggested I wanted a free drink. I informed her I came because I can afford it and was not looking for a free drink.
Sarah should know as a manager that ambiguous language or not listening to a customer's issue might cause more misconceptions and frustration. After contesting her and she discovering I was informed, she then apologized (Too Late) and offered to prepare the drink as per my expectations, noting that Hudson's does not make slushies like Earls. I lectured her that this should have been her initial approach. I left despite wanting another drink since Sarah was rude, condescending, and dismissive throughout the chat.
All Hudson's stakeholders, please tell Sarah that a competent leader/manager would actively listen to the customer, apologize sincerely, take ownership of the situation, find a quick and effective solution, and guarantee a remarkable experience ensuring the customer departs satisfied. I fear Sarah invested in bad word-of-mouth, which is a business's worst enemy!
Service: 2
Edward Mielczarek
Food was very good. Good portions and variety.
Atmosphere: 5
Food: 4
Service: 4
Michelle Hession
We were on vacation from Nashville and visited Hudson’s for game 5 of the Stanley Cup. It was obvious we’re out of towners but the staff welcomed us and found us a great table. The place was packed but service, drinks and food were all excellent. We hope to get back some day!
Had Jordan as a a waitress, 10/10❤️
GIVE JORDAN A RAISE SHES AMAZING :)) the best time because of her
Atmosphere: 5
Food: 5
Service: 5
Surprisingly not bad burgers. Wings pretty mediocre though.
Atmosphere: 3
Food: 4
Service: 4
18 year old waitresses that dont know how to take an order and give attitude when asked. Nevermind the little man syndrome so called manager. Pathetic at best. There is much better places on Whyte.
Atmosphere: 2
Food: 2
Service: 1
I have never had a bad experience at Hudsons until tonight. Twice in a row, my glass was dirty even after I complained. Left after a drink. Dissapointed in my experience on the Whyte Ave location.
Roka and Jevon made our night a really nice one!
Atmosphere: 5
Service: 5
Roka and Jeevin made our casual night out awesome!
Atmosphere: 5
Food: 5
Service: 5
Madison was our server she was friendly quick and always checked on us - thank you Madison
Atmosphere: 5
Food: 5
Service: 5
Showed up during trivia, lost but one of the employees gave me her $50 voucher prize. Was a great experience. They do it every Tuesday
Atmosphere: 5
Food: 5
Service: 5
Doorman are arrogant and place is filthy , Edmonton has a reputation for a Sad Bar Scene and this is confirmed 👌🏽
Restaurantji Recommends
I stopped in for a drink during the art walk and everything was amazing, but I had to wait 30+ minutes for a drink. They weren’t very busy and had a lot of staff on. Other than that I will be returning, the food I saw come out looked amazing and the drink menu is very vast.
Atmosphere: 5
Food: 5
Service: 3
I enjoyed Navie's service earlier today. She was amazing at being pleasant and welcoming. My entire engagement with her was Customer Focus, making me feel appreciated and comfortable. She kept a cheerful attitude and worked hard to handle complaints quietly and professionally. She seems valuable to that company.
Bellini complaints involve marketing/promotion compared to the end product. The Bellini was recommended because a slushy blended drink was requested. However, it was far from the menu and description.
Navie introduced Sarah, the manager. I mentioned that the drink was excellent but not what I expected - as it failed the marketing highlight. Her immediate response, I noticed you had the drink and after three to four server visits you said nothing, without apologizing. Sarah, please check your cameras to see how often Navie touched the booth!
Instead of acknowledging and apologizing, the manager made excuses or justified the issue, making me, the consumer, feel unheard and minimizing the concern. I was advised to visit Circle K to ensure a slushy drink! I took it to mean being a person of colour, I can't afford Hudson, but Circle K. Sarah failed to understand my perspective and exacerbated the matter, resulting in this negative rating. She said I drank the drink, which her tone and nonverbals suggested I wanted a free drink. I informed her I came because I can afford it and was not looking for a free drink.
Sarah should know as a manager that ambiguous language or not listening to a customer's issue might cause more misconceptions and frustration. After contesting her and she discovering I was informed, she then apologized (Too Late) and offered to prepare the drink as per my expectations, noting that Hudson's does not make slushies like Earls. I lectured her that this should have been her initial approach. I left despite wanting another drink since Sarah was rude, condescending, and dismissive throughout the chat.
All Hudson's stakeholders, please tell Sarah that a competent leader/manager would actively listen to the customer, apologize sincerely, take ownership of the situation, find a quick and effective solution, and guarantee a remarkable experience ensuring the customer departs satisfied. I fear Sarah invested in bad word-of-mouth, which is a business's worst enemy!
Service: 2
Food was very good. Good portions and variety.
Atmosphere: 5
Food: 4
Service: 4
We were on vacation from Nashville and visited Hudson’s for game 5 of the Stanley Cup. It was obvious we’re out of towners but the staff welcomed us and found us a great table. The place was packed but service, drinks and food were all excellent. We hope to get back some day!
Atmosphere: 5
Food: 5
Service: 5
Julia is so insane holy
Atmosphere: 5
Food: 5
Service: 5
Loading...