Jollibee

3803 Calgary Trail NW #914, Edmonton
(587) 405-1333

Recent Reviews

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Charlie

Hands down best fried chicken in Edmonton. SFC is close second

Atmosphere: 5

Food: 5

Service: 5

Noahbelle Villanueva

Fantastic foods and service! Keep it up!

Atmosphere: 5

Food: 5

Service: 5

Danna Maravillosa

Amazing food and service! 👍

Atmosphere: 5

Food: 5

Service: 5

Jeffrey star Shining

AMAZING FOOD!!

Atmosphere: 5

Food: 5

Service: 5

Kristian

The place is clean, and the atmosphere feels welcoming and family-friendly. I also love how consistent the food quality is every time I visit. Whether I'm dining in or ordering for takeout, everything is packed well and served fresh. The staff are friendly, polite, and quick to assist, even during busy hours.

Atmosphere: 5

Food: 5

Service: 5

Richie Carl Castro

I’m amazed at how well the customer service is handled here. The staff are friendly and always make you feel welcome. I really love Jollibee.

Niel Emes

The chicken was always good and crispy. It had the perfect flavor and texture every time. I always look forward to having a meal there. Jollibee never disappoints.

JZ

Amazing food and service!

Atmosphere: 5

Food: 5

Service: 5

Cel Sarmiento

Looking forward to more dining experience.

Atmosphere: 5

Food: 5

Service: 5

R Rainald

Super good chicken. Staff are very good.

Atmosphere: 5

Food: 5

Service: 5

C Mae

Delicious, fast and clean

Atmosphere: 5

Food: 5

Service: 5

KC

Jollibee's energetic, family-friendly vibe remains a draw, with staff working hard to embody the fun, community-oriented spirit of the brand. Service is generally prompt and pleasant even during high-traffic periods.

Atmosphere: 5

Food: 5

Service: 5

Rick Rainald Dela Cruz

Had spaghetti, spicy fried chicken, fries, mango pie, and pineapple quencher. Was all excellent. First time having the spaghetti and it was great.

Atmosphere: 5

Food: 5

Service: 5

Sajid Awan

Closes earlier than posted time, locked the door 15 minutes before closing time. employees sharing all the left over food instead of selling it to their customers , worse customer service. Took the picture 10 minutes before their posted time.

Patrick Lam

Jollibee on Calgary Trail in Edmonton delivers the crispy, juicy chicken it's famous for globally, presenting a nostalgic and satisfying experience especially for the Filipino community, but the cleanliness of the dining area and amenities can significantly detract from the meal.

Food Quality
The signature fried chicken stands out for its crisp exterior and satisfyingly juicy interior, best enjoyed with Jollibee's gravy and rice. Many guests feel the chicken is more succulent compared to competitors like KFC or Popeyes, though some have found it a bit salty or mildly seasoned. Portions are generous, and other menu items like Jolly Spaghetti and Peach Mango Pie uphold the brand's reputation, making the shop a popular spot for those seeking Filipino comfort food.

Atmosphere and Service
Jollibee's energetic, family-friendly vibe remains a draw, with staff working hard to embody the fun, community-oriented spirit of the brand. Service is generally prompt and pleasant even during high-traffic periods. However, frequent waits and long queues around meal rush times can occur, especially during the initial opening phase.

Cleanliness and Restaurant Maintenance
A major area for concern is the cleanliness of the dining area, washrooms, and fountain drink stations, as described by patrons and corroborated by recent visits. Many tables, restrooms, and communal machines have reportedly been left uncleaned, despite having ample staff on site, sometimes requiring guests to request basic necessities like napkins. These persistent lapses in hygiene can overshadow the positive food experience and may impact confidence in overall food safety standards.

Final Thoughts
While the chicken and classic Jollibee dishes remain a highlight and frequent reason for visits, the visible lack of upkeep in the dining areas could deter repeat diners, particularly those sensitive to cleanliness. For fans of the brand or Filipino cuisine, the food is reliably good, but improvements in dining room hygiene are needed for a more consistently welcoming experience.

Atmosphere: 1

Food: 4

Service: 3

Recommended dishes: Spicy Fried Chicken and Spaghetti

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