KFC

5015 111 St NW, Edmonton
(780) 430-6121

Recent Reviews

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Olla

Fries are devine 🍟🍟🍟🍟🍔

My meal took so long , although there weren't a lot of people.

The fries 🤤🤤🤤🤤 🍟🍟🍟🍟 are so good

CoachJR

KFC at Southgate Mall is a solid choice if you're looking for a quick and familiar meal. The restaurant is clean, and the staff are efficient, ensuring you get your food without a long wait. Prices are fair and in line with what you'd expect from any other KFC location. If you're craving classic fried chicken and fast service in a tidy setting, this spot won’t disappoint.

Armanveer kaur

Fantastic experience.. Quick and very professional service❤️

Wayne Gordon

A friend of mine bought me some food from Southgate kfc and the service was professional & prompt! The lady at the counter was very friendly to us!

Janis Sherman

Took my son here for a quick lunch while at the mall. He unfortunately spilled his entire popcorn chicken to the floor as he was setting the tray on the table. I went up to the counter to pay for a replacement and the gentleman that was working very generously gave us a new one for free! I expected to pay as it was completely my son's mistake, however he insisted that they just replace it for us. Very kind and great service to do that. My son enjoyed the meal! Thank you!

Dale Rae

I ordered a 12 piece and fries for delivery specified all dark meat receipt says all dark got order and half was white meat and took over an hour to get here 4 blocks away

Bobby Chandra

I have been visiting this store for a while now but wasn't been so great because of people who works at the front desk. I so many times stopped myself going to this store but could not because of love towards my favorite meal. I was talking to this india girl from past few weeks and asked her name and it was Vidyaa..such a wonderful girl who always makes my visit so enjoyable. I really appreciate her positive attitude of this girl that brings to the counter. Always makes me feel welcome and valued as a customer. I recommend KFC management to bring such people on board and recommend to immediately take an action on those Phillipineos ladies because of there bad attitude and worst behavior with the customers. Please have a look at reviews of all who being the same about the rest of the staff. Please bring more efficient people on board as you cannot let the brand KFC down.

J M

The food here is not good the fries are always stale the ketchup packets are always covered in honey and to top it off the staff is super rude for no reason

I keep giving this place a chance and regretting it

Sami Al-Hashemi

EXTREMELY rude lady who served me. It’s the same old lady who literally everybody else is complaining about on these reviews. She doesn’t deserve a customer service job as she clearly has no idea how to speak to people or treat people.

Sukh Grewal

I recently went to this kfc, the worst customer service I have ever experienced. The lady at the front desk is very rude to each and every customer that comes in. The food was not good at all. I’m never gonna visit here again. 0/10

yamini gauthaman

Crappy service
I went to buy Tuesday special! The lady charged me $12.60 for $5 meal because I didn’t specify I want Tuesday special

The cashier didn’t offer to refund the amount

Raveena B

I had a very disappointing experience at this food court this morning. I went to buy fries and asked for a takeout box, only to be told there was a fee, which I wasn’t aware of. When I explained that I didn’t have the change, the staff member ( old Filipino lady ) was unhelpful and, frankly, rude. Instead of offering a polite explanation, she pointed to a sign and said cannot you see this and didn’t show any understanding or courtesy. It really ruined my mood for the rest of the day.just to lyk insulting someone is not a customer service .

sai shashank

Food is not fresh

Study Account

The chicken was ok, but the poutine had absolutely no gravy. By absolutely no gravy I mean like one tiny dollap of gravy for the whole damn thing. I was very disappointed

Joanna Sarauer

My friends chicken sandwich had RAW chicken inside its crust. Won't be visiting this establishment again.

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