KFC
4259 23 Ave NW #23rd, Edmonton
(780) 448-3820
Recent Reviews
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There toilet someone lock from inside always .Probably some one is rented, or saving money to avoid cleaning charges😂😂
Very good chicken
This is my to go KFC location.Staffs are friendly.I usually go dinner time.
Excellent service by Luz
a lot of affordable stuffs that you can choose on esp if you are on a tight budget
My wife just waited 45 minutes in store for an order she placed for pick up through Skip the Dishes. Ridiculous!
Chicken is so good in this location
I wish I can give 0 star
The worst kfc..the philipino manager is so rude ..I dnt how she has this this job ..the worst customer service and the worst quality of food
I didn't like the way they serve in this place and much less the food,I hope you can improve the portions of food you offer at this place.
Atmosphere: 1
Food: 1
Service: 1
staff is really friendly and helpful… good customer service. Aldwin helped me with my order. I was running late and he got my order ready just in time.
Restaurantji Recommends
DO NOT EAT HERE!!! After speaking with a very useless manager tonight, I am incredibly disappointed with the lies I experienced from the staff.
I ordered online for pick-up at 6:30 PM and the pickup time listed 6:44 PM. Due to an incredible influx in traffic in the parking lot, I didn't arrive until 6:55 PM. I entered through the drive-thru and when I got to the window, two seperate employees verified my name on the order. Then, one of the employees stated that they needed another 15 minutes to complete my order. When I asked why, I was told that their "fryer is not working". I said that's fine but obviously I can't go anywhere because the parking lot is packed. They then instructed me to illegally park on the side of the building and they would bring my food out to me within 15 minutes.
As I sat and waited for my food, I watched 5 other vehicles place their orders and exit the drive thru with their orders. As well, approximately 10-15 skip and Uber eats drivers came, picked up food, and left. After about 20 minutes, I went into the restaurant to get my food and an employee was making her way out to me. I asked her why they haven't closed their orders online if they were that busy and she told me that the manager was the only one with that capability and there was NO MANAGER ON DUTY tonight. She then told me they put a whole 3 extra pieces of chicken in the bag as compensation (which is honestly ridiculous).
We got home and I filled out the survey a little while later and received a phone call from THE MANAGER ON DUTY tonight (meaning the first employee lied or the "manager" is lying). All she had to say was that they were sorry and it won't happen again (but we all know it will) but she kept asking me if we received the 3 pieces of chicken as compensation.
I am APPALLED by the lack of customer service from KFC and hope people avoid this location because they only care about how much money they can take from you and how fast.
Atmosphere: 1
Food: 3
Service: 1
The manager is very rude to customers and to her staffs.
Atmosphere: 1
Food: 1
Service: 1
Worst burger ever ! Staff not friendly at all burgers are old and served cold .. person jane at the counter was rude and very rude and gave us a stale burger only the fries were fresh ! Charge use for extra zinger sauce and didn't even added ! I would recommend people to who like kfc go to the Tamarack kfc on 17 street ! This kfc needs to be closed or over all change their staff and behavior!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
When we went to the restaurant, there was on no on the counter and the food servers were not friendly. The chicken dish was dry and not edible. There was no thank you or apology from the staff. It was very bad. We will not stop there again. Probably. Staff member needs a proper customer service training.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: 2 Piece Original Recipe Tenders Combo
Poor staff, I'll mannered staff, worst toilets in the world, worst staff. Please don't visit this KFC Please I beg, everybody please don't visit as u will get ill after visiting this branch
Atmosphere: 1
Food: 1
Service: 1
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