I have been going here for years. Love their seasonal flavours. Staff is very friendly and helpful. Love the Unique, fresh and full of flavour. Dunkaroos, Birthday cake is my favourite flavours.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Take Home, Birthday Cake, Waffle Cone
Robert Campbell
I absolutely love this place. I always get a level of quality and service that I wish existed every where. The ice cream is incredibly delicious, and it's a great place to come grab some ice cream and sit or go for a stroll in the nice neighborhood of Ritchie!! Because of how good this place is, expect to wait in line for a bit during the summer. It's 100% worth the wait.
YEG Locksmith
Best community ice cream shop.
Atmosphere: 5
Food: 5
Service: 5
Bobby B
Kind Ice Cream is a local gem in Edmonton with three locations. When the Dunk-a-Roo flavor is in rotation, it’s a must-try!
Ryan Eustace
The best
Atmosphere: 5
Food: 5
Service: 5
Lawrence Huck
Small shop with *excellent* ice cream. The freshly-made waffle cones are really good. Probably my favorite place for ice cream in Edmonton.
“Always” flavours are always good, rotating ones are usually amazing too! A wide variety of vegan ice cream as well, which taste exactly the same as normal dairy ice cream. Fresh waffle cones are tasty. Staff are always kind (pun intended). Lovely spot!
Mediocre ice cream place. All of the flavours taste like a basic vanilla ice cream - and not a particularly amazing vanilla either. If you want great ice cream, try Sosyal Scoops or White Rabbit.
Not so kind service. A cold and snappy interaction with staff lead to a bitter experience. Their single size means two scoops - a simple explanation would’ve sufficed. Not likely to go back.
Atmosphere: 2
Food: 3
Service: 1
Megan Miskiman
I thought long and hard before posting this review, because I have been supporting kind ice cream since they opened and it was just the two of them. If they see this review I hope they understand.
Background: I visit this place about once a week across multiple locations now, bring folks here to introduce them to it, even encourage people to support this place on the regular, because it’s local, good, and worth every penny - or so I thought.
What actually happened: It was my birthday last week, and I was looking forward to heading to my old faithful place for a bday scoop of ice cream. Something they have done for me for years up to this point. I was met with an already rude person at the counter, who most certainly didn’t seem like they wanted to be there - which never feels good, but especially when you’re spending $14 on two scoops of ice cream. They didn’t even let me finish asking if they still did the kids size scoop of ice cream for your bday, before I was told ‘you have to sign up for our rewards program and then confirm your email and then…blah blah’ and I was like ‘ok, yeah I’m not going to do any of that (it was 9 pm and my birthday dude, what the heck?) thanks anyways.’ I was there anyway and thought you know, the owners are still good people and they built this business, they can’t keep track of how their employees treat everyone, and their product is still good. So, I got the ice cream, paid full price. I even tipped this person 25% because I thought hey, they work hard and maybe they had a bad day. How wrong I was! I actually left to eat it because it was SO uncomfortable in there from this persons attitude. They literally threw the ice cream scoop down and went to the back to vent about me and my ‘audacity’ (?) to the person in the back while I was still visibly inside!? Which I found super unprofessional.
When I went to eat the ice cream, it didn’t even taste like it usually does. It was one of the regular vegan flavours I always get, and it was so inconsistent compared to usual. I asked my boyfriend to try it because I thought I was just in a bad mood and he spit it out and said it tasted sour/off. I got through half of it before I just threw it out and went to superstore to pick up some dairy free take home ice cream instead. While I was doing this, I realized how inconsistent kind ice creams customer service and quality of product has been as of late (this last summer specifically has been absolute garbage - about 5/10 times they’ve gotten it right, which is not good when you’re a local business…maybe they’re spread too thin with the new location?)
Unfortunately, because of this experience, I’ll be very hesitant to return to kind ice cream again and I will no longer encourage folks to support them. I will encourage people to save their money and time and go to the grocery store to get their dairy free dessert fix: pretty consistent quality, price, and I served myself so I didn’t have any poor customer service experience.
I’m still in shock from the experience, and I hope that kind ice cream reads this review and realizes the impact, improves their customer experience, and rewards loyal locals who literally keep their business afloat.
Atmosphere: 1
Food: 3
Service: 1
Lindsay Elizabeth
The vibes are immaculate, every flavor is amazing, and all the rotating concoctions are so carefully thought out. I love they're often things that are familiar from my childhood- like McCain cake or bannock with berries- reimagined and served in an equally nostalgic format. Not only that, but many options are vegetarian and vegan-friendly which means my vegan friends and vegetarian partner are able to enjoy their treats, too. They're true to their name and the community is lucky to have them. ❤️
Wayne Parks
Highly recamended
Atmosphere: 5
Food: 5
Service: 5
Carlos Palavicini
Easy… the best ice cream you will ever find!!!! And the staff is amazing. Don’t hesitate to go there !!
I have been going here for years. Love their seasonal flavours. Staff is very friendly and helpful. Love the Unique, fresh and full of flavour. Dunkaroos, Birthday cake is my favourite flavours.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Take Home, Birthday Cake, Waffle Cone
I absolutely love this place. I always get a level of quality and service that I wish existed every where. The ice cream is incredibly delicious, and it's a great place to come grab some ice cream and sit or go for a stroll in the nice neighborhood of Ritchie!! Because of how good this place is, expect to wait in line for a bit during the summer. It's 100% worth the wait.
Best community ice cream shop.
Atmosphere: 5
Food: 5
Service: 5
Kind Ice Cream is a local gem in Edmonton with three locations. When the Dunk-a-Roo flavor is in rotation, it’s a must-try!
The best
Atmosphere: 5
Food: 5
Service: 5
Small shop with *excellent* ice cream. The freshly-made waffle cones are really good. Probably my favorite place for ice cream in Edmonton.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Key Lime Pie, Waffle Cone, Strawberry
Incredible vegan options!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salted Caramel, Vegan
“Always” flavours are always good, rotating ones are usually amazing too! A wide variety of vegan ice cream as well, which taste exactly the same as normal dairy ice cream. Fresh waffle cones are tasty. Staff are always kind (pun intended). Lovely spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegan, Waffle Cone, Coffee Ice Cream
Great place for a scoop, would return
Mediocre ice cream place. All of the flavours taste like a basic vanilla ice cream - and not a particularly amazing vanilla either. If you want great ice cream, try Sosyal Scoops or White Rabbit.
Restaurantji Recommends
Not so kind service. A cold and snappy interaction with staff lead to a bitter experience. Their single size means two scoops - a simple explanation would’ve sufficed. Not likely to go back.
Atmosphere: 2
Food: 3
Service: 1
I thought long and hard before posting this review, because I have been supporting kind ice cream since they opened and it was just the two of them. If they see this review I hope they understand.
Background: I visit this place about once a week across multiple locations now, bring folks here to introduce them to it, even encourage people to support this place on the regular, because it’s local, good, and worth every penny - or so I thought.
What actually happened: It was my birthday last week, and I was looking forward to heading to my old faithful place for a bday scoop of ice cream. Something they have done for me for years up to this point. I was met with an already rude person at the counter, who most certainly didn’t seem like they wanted to be there - which never feels good, but especially when you’re spending $14 on two scoops of ice cream. They didn’t even let me finish asking if they still did the kids size scoop of ice cream for your bday, before I was told ‘you have to sign up for our rewards program and then confirm your email and then…blah blah’ and I was like ‘ok, yeah I’m not going to do any of that (it was 9 pm and my birthday dude, what the heck?) thanks anyways.’ I was there anyway and thought you know, the owners are still good people and they built this business, they can’t keep track of how their employees treat everyone, and their product is still good. So, I got the ice cream, paid full price. I even tipped this person 25% because I thought hey, they work hard and maybe they had a bad day. How wrong I was! I actually left to eat it because it was SO uncomfortable in there from this persons attitude. They literally threw the ice cream scoop down and went to the back to vent about me and my ‘audacity’ (?) to the person in the back while I was still visibly inside!? Which I found super unprofessional.
When I went to eat the ice cream, it didn’t even taste like it usually does. It was one of the regular vegan flavours I always get, and it was so inconsistent compared to usual. I asked my boyfriend to try it because I thought I was just in a bad mood and he spit it out and said it tasted sour/off. I got through half of it before I just threw it out and went to superstore to pick up some dairy free take home ice cream instead. While I was doing this, I realized how inconsistent kind ice creams customer service and quality of product has been as of late (this last summer specifically has been absolute garbage - about 5/10 times they’ve gotten it right, which is not good when you’re a local business…maybe they’re spread too thin with the new location?)
Unfortunately, because of this experience, I’ll be very hesitant to return to kind ice cream again and I will no longer encourage folks to support them. I will encourage people to save their money and time and go to the grocery store to get their dairy free dessert fix: pretty consistent quality, price, and I served myself so I didn’t have any poor customer service experience.
I’m still in shock from the experience, and I hope that kind ice cream reads this review and realizes the impact, improves their customer experience, and rewards loyal locals who literally keep their business afloat.
Atmosphere: 1
Food: 3
Service: 1
The vibes are immaculate, every flavor is amazing, and all the rotating concoctions are so carefully thought out. I love they're often things that are familiar from my childhood- like McCain cake or bannock with berries- reimagined and served in an equally nostalgic format. Not only that, but many options are vegetarian and vegan-friendly which means my vegan friends and vegetarian partner are able to enjoy their treats, too. They're true to their name and the community is lucky to have them. ❤️
Highly recamended
Atmosphere: 5
Food: 5
Service: 5
Easy… the best ice cream you will ever find!!!! And the staff is amazing. Don’t hesitate to go there !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle Cone, Vanilla Bean, Strawberry
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