Urban Plant Cafe

9261 34 Ave NW #18A, Edmonton
(780) 490-1377

Recent Reviews

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Mercedes Wicks

No laptops/studying allowed.

First time here unfortunately I didn’t know you weren’t allowed to study/take out my laptop to view my school notes. It’s too bad I was so excited the place was really nice and very empty. Had to go elsewhere to study.

Maybe it can be listed as a non-study place when it’s searched online?

Atmosphere: 4

Food: 1

Service: 1

Elle Bama Ularejellep

Found this gem and had to try the Oreo Bingsu! It was absolutely delicious—the shaved ice was perfectly fluffy, and they were very generous with the cookie crumbles and chocolate sauce. The vanilla ice cream on top tied it all together. The cafe has a really cozy, warm atmosphere with cute decor, making it a great spot to hang out with friends. Definitely worth the price for the quality. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Anne Feng

Milk tea latte tasted violently artificial. Aftertaste stayed in my mouth for more than an hour after I had it which real tea absolutely does not do.

I hadn't noticed the no laptop policy but it was enforced when I was the only customer in their empty store on a weekday afternoon. There was a note at the dirty dish drop off lamenting their declining ratings after implementation of their policy. Maybe indiscriminate enforcement of this kind of policy at a cafe is not conducive to good customer feedback.

The tea was bad enough to keep me from coming back but the management was encouragement for me to leave a review.

Atmosphere: 1

Food: 1

Service: 1

Andy

No reading or writing is just bizarre. What kind of cafe does not allow this? Not a friendly service. Won't come back.

Atmosphere: 2

Food: 2

Service: 1

Suzie Qualle

The tea was organic not like the powdered stuff like that the normal ones you buy from stores. So good! Also had the brown sugar bingso and we dug in too quickly before we could take a pic. Yummers 😋

Atmosphere: 5

Food: 5

Service: 5

Joele Polmo

I have been here many times here in the past few years but will likely not be coming back due to the lack of hospitality and their new policy.

We had ordered a bingsu and a honey butter bread to share and chose a table to sit at. The bingsu was great as always, but I have noticed the honey butter bread was smaller in portion—compared to the Hanjan one, that one still takes the cake for me.

My friends and I had brought an iPad to plan our upcoming trip. Not even 5 minutes into our planning, an elder man (assuming it’s the owner) comes up to berate us at our table (no introduction or anything). He says condescendingly “Can you not read?” and points at a small sign (see image). He berates us a bit and points to the iPad and says it’s not allowed. Before I had any time to ask questions, he shrugged and walked cowardly away from our table to behind their counter.

Weird policy to have no electronics apart from your phone, but I just don’t see the difference if you are doing the same on your phone (Mind you everyone else in the cafe was on their phones as well). I would understand if it was a noise issue or people loitering/overstaying and them needing the space due to it being very small in there, but if that is the case, messaging should be changed to reflect so.

To simply put it, the situation could’ve been handled with much more respect despite company policies, and not yelling at customers over misunderstandings. I wish he had said this to our group prior, as I probably would’ve chosen another place to dine at. Blatantly disrespectful that put a sour taste in our mouths, but the cashier was lovely.

Atmosphere: 1

Food: 3

Service: 1

Isabella Hoyos

It was very full of life and they have a rule where you can’t be working on a computer so it encourages human interaction.

Atmosphere: 5

Food: 5

Service: 4

Josh Hunter

Very disappointing and weird no laptop or working policy. I assumed cafes would want people to stay and work, especially since it was just me and two other people

Service wasn’t the best, the cashier seemed like she did not want to be there, and seemed almost mad while taking my order

My hazelnut latte tasted like it had no flavouring at all. Food looked good though

Edit: response to the owner, it is not clear at all, there’s two tiny signs saying the rule

Atmosphere: 1

Service: 1

Mi M

No reading a book, but you can be on your phone. I will never support this culture

Atmosphere: 4

Food: 5

Service: 1

Aarti Jindal

Cute little cafe. Limited seating. Coffee and Desserts were good. Got many flavours and all were delicious. Must try!

Atmosphere: 4

Food: 3

Service: 4

Mariah C

Just went to try this place for the first time with my friends and there were no places to sit so we had no option but to order to go. As we waited for our bingsu, a table opened up so my friends started to walk towards it and then we were told we were not allowed to sit down. Meanwhile we started eating at a small table located by the door. An employee was starring at us and then went to her other coworker and said something. She then came up to us and told us we are not allowed to eat in here because we got a discount. I told her that we only did takeout because there were no tables available upon us arriving and we were not told that we wouldn’t be able to eat in the cafe because of it. She then told us that it basically didn’t matter and we had to leave. Very poor way to treat customers who are supporting your small business. You should hire more polite and understanding employees and have some leniency. First and last time ever supporting a company who treats their customers like that.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Strawberry Bingsu

Aiden Chi

I was really disappointed by this café’s new “no reading, no laptop” policy. What makes it especially confusing is that phone use is still allowed — so scrolling on a phone is acceptable, but reading a physical book, magazine, or journal isn’t? What if someone is reading on their phone?

Cafés have traditionally been places where people can relax in different ways — whether that’s chatting, reading quietly, or simply enjoying a coffee alone. This policy feels unnecessarily restrictive and unwelcoming, particularly for introverts or anyone who prefers a quieter experience.

Instead of creating an inclusive, welcoming space, the rule comes across as arbitrary and arrogant. I hope management reconsiders, because policies like this are more likely to drive customers away than build community.

Atmosphere: 1

Food: 1

Service: 1

Emma Emly

Delicious food, hot coffee, and I love the idea of a no-study cafe!

Atmosphere: 5

Food: 5

Service: 5

Mani B

I needed a spot to work, have coffee and snacks after dropping my kids off for their classes for a few hours (3 times a week).

They have a policy here where you cant sit down quietly with your laptop or tablet.

This policy likely came to be because students would buy one item and sit there for hours. Nonetheless, it doesnt translate well to other demographics.

Given my situation it would have been good business. I am unlikely to visit because of its policy.

Atmosphere: 3

Food: 3

Service: 1

Mina D

Cute local cafe which acts as a little coffee oasis in a very busy strip mall area.

The barista was nice but not able to explain the drink options very well as they have many diverse drink options.

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