Unfortunately my experience at the lux steakhouse was very bad. It took nearly 30 minutes for the server to come back and take our order, and then we were there for an hour before our appetizers finally arrived (there was one table with people and the restaurant was empty otherwise). Once our appetizers arrived, they brought our main course within minutes of us getting our appetizers. They took our steaks back, and once we finished the appetizers they brought our mains out. Surprise, the steak was cold. I raised the concern and they brought it back a minute later after being warmed up. At this point it was time to eat, and the quality and taste was very bad. A steak is 50$-200$ , and it doesn’t come with a side (they are extra), and the sides we got did not taste very good. The quality of steak was worse than meat I have had from Walmart. I’d highly recommend you look to spend your money elsewhere, especially with the price you will pay here.
Wynn Leflar
Food and drinks were excellent!! Super yummy, amazing wine and cocktail selection. Asked for modifications and the food came out without them but it was fixed right away. Really great place to eat.
Justin N
I ordered the striploin, and it was extremely underwhelming. Grey and about half the thickness of a steak you’d get from the grocery store for $9, except it wasn’t $9 it was $59.. I’ve had better steaks at Denny’s. The rest of the food was good, Great service and atmosphere too.
John Hanley
Everything was perfect! We ate here for our 25th anniversary. We were greeted with a 'happy anniversary' by the host. We had excellent, friendly service by the host and the server. All the food was amazing. The restaurant was not noisy. The sound was just right. Great ambience, great atmosphere. I can't remember the last time I came out of a restaurant completely satisfied. I for sure want to go back. Thank you, Lux!
Michael Louie
Most meals were good but one rib eye ordered had no rib cap. Managers excuse was they cut steaks in house so rib eye may not have rib cap. $65 for a 12oz rib eye with no rib cap is definitely not worth the price.
Param Dhesi
Horrendously managed. Have spent hundreds of dollars here to be met by a snarky manager in previous visits and on the last visit didn’t receive any service at all sat at the bar for 10 minutes. Won’t be coming back and letting others know to avoid.
Wavey604
Came in for my Birthday not too long ago. Service was exceptional and the food came out amazing.
Margo Real
The service and food here is beyond amazing, I had just chosen to go here on a whim and it turned out to be the best steak place ever. The staff are excellent, we had personal conversations and the manager of the store had come to personally ask how our meal was. It was also my boyfriend’s birthday and they had gone out of their way to give him a personalized birthday card. Is it expensive? yes but for this quality of food and service I would have spent double. Also what steak houses aren’t expensive these days, I cannot explain enough how amazing this experience was. 10/10 We will come back every-time we’re in Edmonton. (also the oysters are BEYOND delish)
Ryan Scheelar
I ate here a a few night ago. First of all the service was great, our server was attentive but not annoying and was very pleasant. The sides were all delicious, especially the lobster Mac & Cheese. However, I ordered a 12 oz striploin medium rare, but received a medium steak that was thinker on one end than another. So having an uneven over cooked steak for the price tag was very disappointing.
I often heard my friends recommend it, but I didn’t understand why they were so excited about it. I decided to check if it was really so delicious there. And how shocked I was when I didn’t know what I wanted to try and they picked up food and drinks to my taste, it was a 10/10 hit 🤩 the food was very tasty, special thanks to the person who makes such wonderful meat, you have talent. The atmosphere is great, the staff is friendly, the chefs know their stuff and I’m sure they have a great future with such talent. I will now, like all my friends, recommend this place with such enthusiasm. I recommend coming and experiencing this combination of atmosphere with great food and pleasant service!
Lotanna Dubem
The customer service was beyond exceptional! Everyone went out of their way to make sure we were okay and having a good time. It was also my mom’s birthday, and the staff surprised her with a birthday card which was very thoughtful! For the food, the portions were good the taste was amazing. The burger patties were well cooked and moist, the buns were soft. Everything was easy to chew. Although the truffle fries were a bit greasy, it did not take away from the taste: I will definitely be recommending this place! Kudos to the staff!
Kesh Shaw
They had some kind of pastas with mushrooms and were terribly dry. Garlic bread was burnt and cheese cake was hard as a rock.
JM Plester
I'm from ontario and here for work. Was told that Lux steakhouse had the best steaks and that I needed to try it out. If I had to use one word to describe the food it would be INCREDIBLE!! Got the dry aged ribeye, the flavour profile was out of this world. Found myself taking smaller bites just to savour it more. For my side I got the lobster Mac and cheese and even though I normally not a fan of most Mac and cheese this dish is devine! The dessert and my espresso was fantastic as well. I found the staff super friendly and eager to help. And the atmosphere was super classy. Next time I'm in Edmonton I'll be sure to go again, as it was my best meal I've eaten out in a very long time. I'd highly recommend!!
Rubina M
First time and our server Kinga was awesome, The steak was OMG delicious.
Good steak. Will be back
Unfortunately my experience at the lux steakhouse was very bad. It took nearly 30 minutes for the server to come back and take our order, and then we were there for an hour before our appetizers finally arrived (there was one table with people and the restaurant was empty otherwise). Once our appetizers arrived, they brought our main course within minutes of us getting our appetizers. They took our steaks back, and once we finished the appetizers they brought our mains out. Surprise, the steak was cold. I raised the concern and they brought it back a minute later after being warmed up. At this point it was time to eat, and the quality and taste was very bad. A steak is 50$-200$ , and it doesn’t come with a side (they are extra), and the sides we got did not taste very good. The quality of steak was worse than meat I have had from Walmart. I’d highly recommend you look to spend your money elsewhere, especially with the price you will pay here.
Food and drinks were excellent!! Super yummy, amazing wine and cocktail selection. Asked for modifications and the food came out without them but it was fixed right away. Really great place to eat.
I ordered the striploin, and it was extremely underwhelming. Grey and about half the thickness of a steak you’d get from the grocery store for $9, except it wasn’t $9 it was $59.. I’ve had better steaks at Denny’s. The rest of the food was good, Great service and atmosphere too.
Everything was perfect! We ate here for our 25th anniversary. We were greeted with a 'happy anniversary' by the host. We had excellent, friendly service by the host and the server. All the food was amazing. The restaurant was not noisy. The sound was just right. Great ambience, great atmosphere. I can't remember the last time I came out of a restaurant completely satisfied. I for sure want to go back. Thank you, Lux!
Most meals were good but one rib eye ordered had no rib cap. Managers excuse was they cut steaks in house so rib eye may not have rib cap. $65 for a 12oz rib eye with no rib cap is definitely not worth the price.
Horrendously managed. Have spent hundreds of dollars here to be met by a snarky manager in previous visits and on the last visit didn’t receive any service at all sat at the bar for 10 minutes. Won’t be coming back and letting others know to avoid.
Came in for my Birthday not too long ago.
Service was exceptional and the food came out amazing.
The service and food here is beyond amazing, I had just chosen to go here on a whim and it turned out to be the best steak place ever. The staff are excellent, we had personal conversations and the manager of the store had come to personally ask how our meal was. It was also my boyfriend’s birthday and they had gone out of their way to give him a personalized birthday card. Is it expensive? yes but for this quality of food and service I would have spent double. Also what steak houses aren’t expensive these days, I cannot explain enough how amazing this experience was. 10/10 We will come back every-time we’re in Edmonton. (also the oysters are BEYOND delish)
I ate here a a few night ago.
First of all the service was great, our server was attentive but not annoying and was very pleasant. The sides were all delicious, especially the lobster Mac & Cheese. However, I ordered a 12 oz striploin medium rare, but received a medium steak that was thinker on one end than another. So having an uneven over cooked steak for the price tag was very disappointing.
Restaurantji Recommends
I often heard my friends recommend it, but I didn’t understand why they were so excited about it. I decided to check if it was really so delicious there. And how shocked I was when I didn’t know what I wanted to try and they picked up food and drinks to my taste, it was a 10/10 hit 🤩 the food was very tasty, special thanks to the person who makes such wonderful meat, you have talent.
The atmosphere is great, the staff is friendly, the chefs know their stuff and I’m sure they have a great future with such talent.
I will now, like all my friends, recommend this place with such enthusiasm.
I recommend coming and experiencing this combination of atmosphere with great food and pleasant service!
The customer service was beyond exceptional! Everyone went out of their way to make sure we were okay and having a good time.
It was also my mom’s birthday, and the staff surprised her with a birthday card which was very thoughtful!
For the food, the portions were good the taste was amazing. The burger patties were well cooked and moist, the buns were soft. Everything was easy to chew. Although the truffle fries were a bit greasy, it did not take away from the taste:
I will definitely be recommending this place! Kudos to the staff!
They had some kind of pastas with mushrooms and were terribly dry. Garlic bread was burnt and cheese cake was hard as a rock.
I'm from ontario and here for work. Was told that Lux steakhouse had the best steaks and that I needed to try it out. If I had to use one word to describe the food it would be INCREDIBLE!! Got the dry aged ribeye, the flavour profile was out of this world. Found myself taking smaller bites just to savour it more.
For my side I got the lobster Mac and cheese and even though I normally not a fan of most Mac and cheese this dish is devine! The dessert and my espresso was fantastic as well.
I found the staff super friendly and eager to help. And the atmosphere was super classy. Next time I'm in Edmonton I'll be sure to go again, as it was my best meal I've eaten out in a very long time. I'd highly recommend!!
First time and our server Kinga was awesome, The steak was OMG delicious.
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