Mary Brown's Chicken

16514 50 St NW, Edmonton
(780) 476-6016

Recent Reviews

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Two Figeons

Ordered 13 pieces of chicken. Paid the upcharge for all breast meat. I recieved all wings, not one rib, not one keel. When I called to fix the order, the location told me thats what you get for the upcharge and wouldn't rectify my order. Pure SCAM. Will never go to this location again.

Atmosphere: 1

Food: 1

Service: 1

Megan Kriger

Ordered through Uber. I already gave low ratings on there but when I contacted the store and got 0 help or feedback . That really drove me to write this review, not only was everything cold and irs quite literally an 8 minute drive from me. So in a heated insulated bag it shoulda have been nice and toasty. I was missing my wings which was really only the thing I was looking forward to as I’ve never tried their wings. The burgers were dryer than the dessert. Barely any mayo, barely any lettuce and somehow soggy and cold. Meat beyond dry. Was missing my pop from there. And then to boot when your giving customers food to a random driver , i don’t know just some food for thought her maybe the staple the crap out of the bag instead of one lousy piece of tape. So not sure if the worker didn’t put my food in there or the driver stole it but either way. All around disgusting. Won’t be back. To any Mary browns. Ruined it for me. It Was a favourite place of mine.

Food: 1

Service: 1

Aaron Dupuis

Way better than Popeyes and KFC. Service was good but a little slow since only one employee was working, however it was late when we went. He was very friendly though. The atmosphere was actually not bad for a fast food restaurant. If you are craving fried chicken, definately check this place out. Also their potato wedges were pretty good.

Atmosphere: 4

Food: 4

Service: 4

Genelyn Buayaban

I ordered the 6 piece chicken wings promotion online, but I was very disappointed when I received the order. The pieces were extremely small,about the size of a thumb and not at all what I expected based on the picture. I will not order again

Food: 1

Colin White

Had a hard time understanding the employee taking my order due to their accent. I found this to be very frustrating. Fortunately, my son was with me so between the both of us we able to communicate just enough to order and get out

Atmosphere: 1

Service: 1

Adeel Pervez

I am writing to express my disappointment with my recent order. I ordered three 6-piece wings, and unfortunately, all of them were missing an adequate amount of sauce. The wings were dry and did not meet the quality I expected.

Additionally, I called the store to address the issue, but the representative I spoke with was extremely rude and hung up on me while I was still explaining the problem. This made the situation even more frustrating.

I was not satisfied with my order or the service I received, and I hope this matter can be addressed appropriately. I would appreciate a resolution to this issue.

Thank you for your attention.

Atmosphere: 1

Food: 1

Service: 1

Norm N

This place has terrible customer service. I called on July 1st to report that my order was incorrect and explained the issue clearly. The girl who answered, she had an Indian accent, acknowledged my concern, but said that because I didn’t call “right away,” there was nothing she could do. But i called the same day though, Instead of offering a solution, she became argumentative and dismissive. No apology, no attempt to make things right. It was honestly one of the worst customer service experiences I’ve had. Extremely disappointing.

Atmosphere: 1

Food: 1

Service: 1

Blkhaired Raven

I found it expensive and not that good to be honest.

Atmosphere: 3

Food: 3

Service: 3

Cam

quality food and great customer service night shift guy name davinder is very friendly.

Atmosphere: 5

Food: 5

Service: 5

Jaskaran Singh

Visited for almost 10 times and they always out for chicken twister

Umer Rauf

Raman was exceptional in her customer service even being just by herself during lunch hour

Atmosphere: 4

Food: 4

Service: 5

Joy “The Jew” Wellington

The best fried chicken ever!!

Atmosphere: 5

Food: 5

Service: 5

Abdur Raffey

Devinder working at this store is very good with customer service etiquettes and very respectful

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Signature Chicken

BRENT BLYTH

Why is it a 9pce chicken from here is $33.00 and KFC 12pce plus fries and gravy is $31.99 ?

Atmosphere: 3

Food: 3

Service: 3

M Ah

Was denied receipt, she said we don’t give receipt for uber orders which is false I ordered trough uber and pick it up myself. Uber receipts are available after 24 hours. Lack of customer service and pretty rude. Not coming here to pick up for my son.

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