McDonald’s

9321 137 Ave NW, Edmonton
(780) 414-8537

Recent Reviews

Sort by
coco_nxt

Ordered a quarter pounder blt but the important ingredient is missing. Like where is the bacon?

Atmosphere: 1

Food: 1

Service: 1

Miso

Just avoid this location, terrible customer service, can't get orders right, system broken half the time.

Atmosphere: 1

Food: 1

Service: 1

SlimJim

Food is always cold. whenever in the drive thru, you are most likely going to have to move to reserved, no matter the order size. Staff are just rude. And all in all the business is slow no matter if they have 2 people working or 7.

Atmosphere: 1

Food: 1

Service: 1

Bok Chokoy

Terrible service! Avoid the drive-thru if possible. We waited 30 minutes for our order, only to have it messed up in the end. The manager gave us a refund, but only because we were upset after such a long wait. What’s the excuse for a 30-minute drive-thru delay??!!! 😡😡😡😡😡😡😡

Atmosphere: 1

Food: 1

Service: 1

Edi Thrance

August 24th, Sunday, 7:35pm

Worst service ever! Avoid the drive-thru if you can. It took us 30 minutes to get our order and the manager only gave us a refund because we were upset after waiting so long and they still managed to mess it up! Their excuse was “waiting for fries” but fries don’t take more than 4 minutes to make. So what’s the real excuse for a 30-minute wait at the drive-thru?????

Atmosphere: 1

Food: 1

Service: 1

Wade Nade

Horrible experience,I ordered a ice cream cone for my 5 year old son.The kid on the intercom gave me the rudest disrespectful talk I have heard.Ice cream bro yo bro ice cream bro yo yo.Thwn made us wait in line for over 15 mins while his people got there 200 dollar order without pulling them into the wait line where I go when I order a big Mac and 6 nuggets.Race is definitely a issue at this establishment and it's not white friendly.

Kristen Fournel

This location consistently messes up on orders. Either missing items or wrong order. DO NOT ORDER FOR DELIVERY. There's 2 other locations close by that are much better.

Atmosphere: 1

Food: 1

Service: 1

Jason Belcourt

Have liked this location since it was built. Good proximity to transit and close to professional services so can get a bite to eat before or after your appointments.
Good staff, and attentive manager!

Atmosphere: 4

Food: 4

Service: 4

Ray Lafrenière

Garbage, dont answer phones, wrong orders.

Gary Perry

Came in to get burritos in the drive thru at 10:24am today and said no more burritos. This is the only location I know that run out of burritos. Very disappointed with today’s visit, don’t recommend this McDonald’s. asked for a manager I think her name was lush, she seemed clueless at her job. Never coming back these people are lazy to do their jobs👎🏻

Atmosphere: 1

Food: 1

Service: 1

Camille

DO NOT ORDER AT THIS LOCATION. They've messed up my previous orders multiple times. The last time they forgot to give fries, the previous time before that I ordered a no meat big mac for my vegetarian partner, and it had meat in it. DO NOT COME TO THIS LOCATION.

Atmosphere: 1

Food: 1

Service: 2

Abdelkader Kheireddine

Very bad customer service

Service: 1

B E

Staff here are rude towards customers and work so slowly! I recommend others to avoid this nuisance of a place and head to other McDonald's in the nearby areas for better service.

Service: 1

hamza başçı

they can’t even say that was a customer service,she didn’t give us any directions for taking the order,than she said js come to window, we did but she start yelling at us and kick us out from the drive thru

Atmosphere: 1

Food: 1

Service: 1

Tira Twist

Didn’t even get my order right. If I could leave 0 stars I would!!
Didn’t realize until I got home. Would not recommend. Didn’t even leave me a receipt.

Atmosphere: 1

Food: 1

Service: 1

Loading...