Ordered hot chocolate but they only gave me a cup of hot milk. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
Gilles Lapierre
As a delivery driver i have never been so disrespected from any hospitality business till now From their staff and especially from their manager. After witnessing their manager at 2pm today picking up a wrapped burger off the floor and then placed in my clients bag i asked that they make a new burger, well that just brought out her evil side. Won't see me order from there...ever.
Atmosphere: 1
Service: 1
Jayvee K. (Jayvee)
I ordered a Happy Meal and noticed the price is extra whether it comes with a toy or not. I even called the store to ask about the charge, but they couldn’t explain it. It feels unfair, and honestly it’s better to order online where the pricing is clear
Atmosphere: 1
Food: 3
Service: 1
Ashley K
Always have to wait at the third window even for a black coffee. Usually something wrong or missing from order. I started driving up the road to the ellerslie one cause this one is so bad
Atmosphere: 3
Food: 1
Service: 1
How do girls sleep How do boys sleep
terrible customer service there was a line at the cashier for 20 minutes then when I finally got my food the worker was rude and gave me a small bag that couldn’t even fit all my food
Atmosphere: 2
Food: 2
Service: 1
faisaal ahmed
I ordered the poutine it was so bad . The fries tasted bitter and the poutine gravy on-top was so less quantity wise . It felt like I am just eating bitter fries simply disgusting. My friend told me the fries only tastes bitter when they don't change the oil in the fryer that often
Atmosphere: 1
Food: 1
Service: 1
Slawa_2008 YT
Confusion in the choice of toys in the Happy Meal, they also don’t indicate when a toy has run out, they also asked for 2 Happy Meals without yogurt, but they put it in anyway
Matt H.
I stop by this McDonald's every morning as it's closest to my home. Regardless of whether there are 10 cars in the drive-thru or just 2, the service is consistently slow. Having worked at McDonald's myself, I'm familiar with the expected time it should take from placing an order to receiving it - and this location is far from meeting that standard. Most people ahead of me are only ordering a coffee or a simple breakfast item, yet it still takes around 10 minutes to serve just a few orders. That level of delay is frustrating and shouldn't be acceptable to the restaurant manager or franchisee. On top of that, there have been times when I've ordered two food items with my coffee and only received one. This needs to improve.
Atmosphere: 2
Food: 3
Service: 1
Denise Beltran Cruz
Ordered takeout just a few minutes ago. Double checked my order and I’m missing one of the fries. When I came home I realized that my ice cream didn’t have double pumps of caramel, and the two Celly Sundae’s were chocolate instead of caramel. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
Laserhenna Balagat
Food was okay, customer service was terrible. Had to wait 8-10 mins for staff to open the washroom. No refills for drink, like when did that start?! Won't be coming back here.
Friendly staff, a bit of a wait for drive through.
Atmosphere: 3
Food: 4
Service: 4
Gage ritchie
Didnt pick up the phone, called several times
Atmosphere: 2
Food: 2
Service: 1
Quientin Bannert
Brutal customer service, recommend a different location
Atmosphere: 2
Food: 2
Service: 1
Karam Pannu
Poor delivery service
Service: 1
Jaynel Rodolfo
I went to this location for the first time to pick up uber eats order around 11:30pm. I went inside, aside from waiting for too long the girl with blond hair asked me with the attitude. And when I searched this location and reading the reviews of the customer, its not surprising because I know it’s not only me who experience this kind of treatment. Management should check how their employees treat their customers and delivery people.
Ordered hot chocolate but they only gave me a cup of hot milk. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
As a delivery driver i have never been so disrespected from any hospitality business till now From their staff and especially from their manager. After witnessing their manager at 2pm today picking up a wrapped burger off the floor and then placed in my clients bag i asked that they make a new burger, well that just brought out her evil side.
Won't see me order from there...ever.
Atmosphere: 1
Service: 1
I ordered a Happy Meal and noticed the price is extra whether it comes with a toy or not. I even called the store to ask about the charge, but they couldn’t explain it. It feels unfair, and honestly it’s better to order online where the pricing is clear
Atmosphere: 1
Food: 3
Service: 1
Always have to wait at the third window even for a black coffee. Usually something wrong or missing from order. I started driving up the road to the ellerslie one cause this one is so bad
Atmosphere: 3
Food: 1
Service: 1
terrible customer service there was a line at the cashier for 20 minutes then when I finally got my food the worker was rude and gave me a small bag that couldn’t even fit all my food
Atmosphere: 2
Food: 2
Service: 1
I ordered the poutine it was so bad . The fries tasted bitter and the poutine gravy on-top was so less quantity wise . It felt like I am just eating bitter fries simply disgusting. My friend told me the fries only tastes bitter when they don't change the oil in the fryer that often
Atmosphere: 1
Food: 1
Service: 1
Confusion in the choice of toys in the Happy Meal, they also don’t indicate when a toy has run out, they also asked for 2 Happy Meals without yogurt, but they put it in anyway
I stop by this McDonald's every morning as it's closest to my home. Regardless of whether there are 10 cars in the drive-thru or just 2, the service is consistently slow. Having worked at McDonald's myself, I'm familiar with the expected time it should take from placing an order to receiving it - and this location is far from meeting that standard. Most people ahead of me are only ordering a coffee or a simple breakfast item, yet it still takes around 10 minutes to serve just a few orders. That level of delay is frustrating and shouldn't be acceptable to the restaurant manager or franchisee. On top of that, there have been times when I've ordered two food items with my coffee and only received one. This needs to improve.
Atmosphere: 2
Food: 3
Service: 1
Ordered takeout just a few minutes ago. Double checked my order and I’m missing one of the fries. When I came home I realized that my ice cream didn’t have double pumps of caramel, and the two Celly Sundae’s were chocolate instead of caramel. So disappointing.
Atmosphere: 1
Food: 1
Service: 1
Food was okay, customer service was terrible. Had to wait 8-10 mins for staff to open the washroom. No refills for drink, like when did that start?! Won't be coming back here.
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Friendly staff, a bit of a wait for drive through.
Atmosphere: 3
Food: 4
Service: 4
Didnt pick up the phone, called several times
Atmosphere: 2
Food: 2
Service: 1
Brutal customer service, recommend a different location
Atmosphere: 2
Food: 2
Service: 1
Poor delivery service
Service: 1
I went to this location for the first time to pick up uber eats order around 11:30pm. I went inside, aside from waiting for too long the girl with blond hair asked me with the attitude. And when I searched this location and reading the reviews of the customer, its not surprising because I know it’s not only me who experience this kind of treatment. Management should check how their employees treat their customers and delivery people.
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