McDonald's
11053 Ellerslie Rd SW, Edmonton
(780) 414-8338
Recent Reviews
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Bad service
I was in McDonald's this evening and it was very slow and I sat down waiting for my food and I must have been waited like 15 closer to 20 minutes until somebody said did you order some food and I said yes I did and I gave them the number. I had asked them why it had taken so long and also mention that the food was cold they had told me they called me but I was 10 ft away from the account or sitting down waiting for my food the order was to stay in not take out when finally I had received my food it was in a bag the food was cold and they blame me for not hearing them call me at 5 or 6 times which was a lie and the only reason I'm leaving this review is because I hate when people lie. They did not want to take responsibility for their own actions and I certainly would not recommend going there in the evening good help is hard to find k
Service has slipped and that's why they're losing marketshare. Not so fast food any more.
Atmosphere: 4
Food: 5
Service: 3
I had a problem on my visit. The manager Felix went above and beyond to provide fantastic customer service. Thank you Felix for your excellent service and for being such a friendly and kind employee.
Atmosphere: 5
Food: 5
Service: 5
Very slow customer service especially in the morning!!
i ordered big mac small frapp and fries this not 2nd time and always give me not fresh cooked fries it seems hold long time.quality poor is not mc donalds standard.waste my money
Took one bite and had to throw it out. The fries and chicken nuggets tasted like it was soaked in weeks old oil.
Food: 1
Service: 1
Staff is good and quick and the food tasted better than other McD's
Atmosphere: 5
Food: 5
Service: 5
Walked in at 12pm on a Saturday to cashier desk. The Manager said to another employee can you help this person at the counter, I'm going on a break. 12:20pm it is packed full of people. 1 customer whom was just behind me waiting 15 mins for his order! 2 cars outside waiting for orders. Fine time manager to be taking a break! Good for you
Atmosphere: 1
Food: 5
Service: 1
Nastiest McDonalds ever… found 2 long hairs in Big Mac at 11:45pm yesterday. The health and safety there is an absolute joke.
Restaurantji Recommends
My family is from Saskatoon and we have lots of dietary restrictions so we almost never get our order right the first try. This McDonald’s got everything right the first try! We were so surprised!
Atmosphere: 5
Food: 5
Service: 5
Amazing ambience and fast and fresh food!
Atmosphere: 5
Food: 5
Service: 5
This place is the best with customer service. They had me park cause they were out of some items and told me it would be around 5 minutes. They brought the food out within exactly 5 minutes and gave me a coupon for a free sandwich too!
Atmosphere: 5
Food: 5
Service: 5
Great service and amazing food! They care for the customer and make sure that the experience is nice.
Atmosphere: 5
Food: 5
Service: 5
Good food and good service!
Atmosphere: 5
Food: 5
Service: 5
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