McDonald's
12810 167 Avenue, Edmonton
(780) 475-3532
Recent Reviews
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Service was so incredibly slow waited 10mins at the front counter for some service! I showed them my McDonald’s discount and she immediately questioned me and as I explained that I work at a different McDonald’s store she began to talk about me right in front of my face to her co-worker saying how people lie about “working at McDonald’s” to get 50% off. I can’t believe what I just experienced. Definitely did to me retrained.
Atmosphere: 1
Food: 1
Service: 1
I would select zero stars if that was an option. Three cars went by without them even taking my order through the double line, then they couldn't get the order right. The girl couldn't reach out far enough to grab my cash. Customer service at the drive-thru is horrible, I drove right around and left. Tim Hortons it is.
Education is key on how to do proper customer service. Hello, can I help you? Thank you. You're welcome!
Burgers (patties) and fries were cold, ingredients were in the burgers required a magnifier to see them.. I go to McDonald's every once in a blue moon by thinking of maybe they improve themselves but... Disappointment again.
Atmosphere: 2
Food: 1
Service: 2
Bad service
Service: 1
Drive through staff always cheerful and they make our day when we pick up our coffee
Love the ☕️
Service seemed xtra slow but was a snowstorm could be some staff never made it in
This McDonald’s almost never misses, always fresh to! Excellent job
Atmosphere: 5
Food: 5
Service: 5
Got a BLT and practically no bacon on it! Burnt lettuce and a soggy tomato...Horrible service! I won't be coming back! Meal wasn't even worth the $10 I spent
Atmosphere: 1
Food: 1
Service: 1
While waiting at the counter for my food, I could hear the people in the kitchen talking crap about customer waiting at the till.
(in a descriptive way)
Atmosphere: 1
Food: 2
Service: 1
Last night around 20:30 pm . My order was disgusted.They gave me some potatoes with a hair on them, I returned them and they never gave me new ones, I had already had minimal complaints but nothing like yesterday, the horrible experience of my meal.
Service: 1
Restaurantji Recommends
I would like to commend Stephanie for providing exceptional customer service during my recent visit to McDonald’s. She greeted me with professionalism, courtesy, and a welcoming demeanor. Throughout the interaction, she was attentive, efficient, and ensured that my order was accurate and prepared to a high standard.
Stephanie’s dedication to delivering a positive customer experience truly stands out. Her professionalism and commitment to quality service are highly appreciated.
Atmosphere: 5
Food: 5
Service: 5
Shoutout to Justin for the great service during graveyard shift!
Atmosphere: 5
Food: 5
Service: 5
Don't speak English
Cold coffee ☕️
Atmosphere: 1
Food: 1
Service: 1
Every time we go there we wait at least 20min for our order to be done, which is ridiculous long.
Gave me crispy chicken when I asked for grilled, and didn't give me a bag when I paid for one.
Service: 3
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