McDonald's

13703 40 St NW, Edmonton
(780) 414-8479

Recent Reviews

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Blkhaired Raven

This Walmart is the second worst I’ve ever been to in Edmonton. Congrats!

You have to ask for: lids, straws, napkins, ketchup and even ice! No refills are allowed. It very poor and unkept located on the north side of Edmonton. Bad look and representation for McDonalds. I witnessed people having to complain to get ice! Many complained about this site being unprepared and disorganized during our visit. Tables dirty, and workers are busy yet making themselves more busy by having everything behind the counter. Will not be back and that’s probably a good thing because McDonald’s isn’t exactly healthy and this one reminded me of that.

Atmosphere: 1

Food: 1

Service: 3

Jennifer Fedio

Horrible management. Asked for a glass of water to take my medication and was told no I had to pay and did not have my debit card. I have never had to pay for water before and instead of being nice about she turned around and started laughing with an employee. Very professional

Atmosphere: 1

Food: 1

Service: 1

Cole Tiedemann

Asked for half a cup of hot water to wamt my babies bottle and was denied wouldn't even let me pay for it

Atmosphere: 1

Food: 1

Service: 1

Kayla Elliott

I've been coming to this McDonald's since I moved to Clareview in 21. I've never felt the way I do this morning. I ordered fries and a deluxe bacon mccrispy sandwich and I specifically said light mayo on the instructions. I come home & open it up to see a blob of it on one side of the sandwich. Should of taken some pics but that was my fault. I dunno what's going on with this McDonald's but it's going to crap. I'm not going to this location anymore. This isn't the first time either that I've said light on the mayo and have it covered in it. When you specifically instruct light on condiments or anything you should be doing exactly what it says not the opposite.

Atmosphere: 2

Food: 2

Service: 2

Hoa Tran

I waited until I had 3 bad experiences with them to write a review. It took them 15 minutes to make a medium coffee- actually they didn’t make it until I asked them when my coffee would be ready. One of the staff was rude. I also saw her used bare hand to pick an ice cube and put in a cup for a customer.

Jonathan Van Essen

20 minute wait for a large fountain drink beyond ridiculous

Rupjot Riar

Ok so i am writing this review after multiple instances with just employee… first of all she never wears a name tag as others do and may be she is a team leader or whatever..
1st incident- she gave a a burger with oil dripping from a chicken patty all over , when i went back to her with the concern she said it is made in oil so it is obvious that oil will drip and when i explained i always have it and this never happened before, she made a weird face and snatched burger from my hand , threw it and went back to work without saying anything to me… as i was standing there she came back with new burger and handed it over..
2nd incident- whenever we go there around 9’o clock she behaves like why would you come near closing time as she dont want to make any new food .. her staff has to ask whatever customer want to order if it is okay to make it or not .. and then they would make us wait 10-15 minutes just for a junior chicken burger
3rd incident happened just 10 minutes before i am writing this comment : ordered a McChicken and she without letting me know that they are out of patty for this burger or it will take some time whatsoever .. again handed me over a McChicken burger with juniorchicken burger patty..
Many more incidents to tell as this is really our go to place when we go for grocery shopping ..
Dont know her name as i mentioned she never wears a name tag for some reason.. but she is mid height indian girl ..
i dont know how this place can make these many mistakes for just one customer forget about others

Atmosphere: 1

Food: 1

Service: 1

Lyn Torrecampo

Ordered 5 hotcakes through online and not even 1 hotcake syrup in the bag….

Food: 1

Service: 1

Marcell Mcivor

Very terrible management here, Asian manager was very rude and wouldn’t give me a refund for my order. Avoid this McDonald’s it’s not worth it by far the worst McDonald’s I’ve visited in Edmonton, didn’t close for 10 mins and yet still refused to make food . very unprofessional -10/10

Atmosphere: 1

Food: 1

Service: 1

Amy Mah

This was served on my tray, I did not order fries. The servers were just standing around in groups doing nothing. Very unorganized with so many staff too. Only redeeming quality is their sauce, which is prepackaged… do not recommend. Edit: just caught an employee drinking out of a customers cup

Atmosphere: 1

Food: 2

Service: 1

Matt McHattie

Got my order wrong twice then argued with me about getting a refund which was 5 dollars short. Horrible staff horrible management

Mina Amarkhil

We were ignored us initially,rude workers.

Kayleigh Xadee

there was hair on my food.

Myles Moroz

Most tables were quite dirty and one tabletop missing all together. The floors were quite dirty as well. Coffee was not hot, lukewarm, fries also served cold

Jaspreet Kaur

never write any reviews for anyone but today was too much and they ruin my whole day.I always go there in my lunch break and they alwz disappoint me. I always have to tell them that this is missing and they make order again. Which wasted almost all of my break and I have to finish my food quickly. Today again , I went over there in my break and order my food. Ashley took my order, first of all she took about 7-8 minute to punch order. I specifically mentioned her that something happen all the time you guys alwz miss item from my burger and later on says we don’t have that. She said no it’s all gud, she confirmed with her manager she said yes as well. I was looking at them for 2 minutes, when I feel like ok they have it I went to put my water bottle on table and come back right away to the front for order picking. I waited 10-15 minutes after that and still nothing came up. When I finally ask her she(Ashley) said sorry we don’t have crispy onions. I was like you are telling me this after wasting almost 20 mins of my break. Then she said talk to my manager. And that so called manager, she is alwz disrespectful. She don’t even know how to talk with customers. She is alwz in her own world and showing attitude. When I ask her that why r u informing me after 20 mins, she said u were not here, I looked for u. Just took me 2 minutes to find a table and then after that I am here in front of you since 10 minutes, how come u both didn’t see me?? Haven’t eat anything my literally wait for my break to eat and this is what they do. I really wanna say to the owner, ask them if they wanna work or no? Rather than wasting time on showing attitude that I am the manager, show some interest in customer service specially when someone is waiting for the food in their break and you know that perfectly. Imagine being super hungry and ended up like this when I didn’t even had more time to get something else from outside.

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