This was served on my tray, I did not order fries. The servers were just standing around in groups doing nothing. Very unorganized with so many staff too. Only redeeming quality is their sauce, which is prepackaged… do not recommend. Edit: just caught an employee drinking out of a customers cup
Matt McHattie
Got my order wrong twice then argued with me about getting a refund which was 5 dollars short. Horrible staff horrible management
Mina Amarkhil
We were ignored us initially,rude workers.
Kayleigh Xadee
there was hair on my food.
Myles Moroz
Most tables were quite dirty and one tabletop missing all together. The floors were quite dirty as well. Coffee was not hot, lukewarm, fries also served cold
Jaspreet Kaur
never write any reviews for anyone but today was too much and they ruin my whole day.I always go there in my lunch break and they alwz disappoint me. I always have to tell them that this is missing and they make order again. Which wasted almost all of my break and I have to finish my food quickly. Today again , I went over there in my break and order my food. Ashley took my order, first of all she took about 7-8 minute to punch order. I specifically mentioned her that something happen all the time you guys alwz miss item from my burger and later on says we don’t have that. She said no it’s all gud, she confirmed with her manager she said yes as well. I was looking at them for 2 minutes, when I feel like ok they have it I went to put my water bottle on table and come back right away to the front for order picking. I waited 10-15 minutes after that and still nothing came up. When I finally ask her she(Ashley) said sorry we don’t have crispy onions. I was like you are telling me this after wasting almost 20 mins of my break. Then she said talk to my manager. And that so called manager, she is alwz disrespectful. She don’t even know how to talk with customers. She is alwz in her own world and showing attitude. When I ask her that why r u informing me after 20 mins, she said u were not here, I looked for u. Just took me 2 minutes to find a table and then after that I am here in front of you since 10 minutes, how come u both didn’t see me?? Haven’t eat anything my literally wait for my break to eat and this is what they do. I really wanna say to the owner, ask them if they wanna work or no? Rather than wasting time on showing attitude that I am the manager, show some interest in customer service specially when someone is waiting for the food in their break and you know that perfectly. Imagine being super hungry and ended up like this when I didn’t even had more time to get something else from outside.
Ma Jorolan
I order decaf coffee today at 9:58:26 am and the staff said they don't have it,And no salsa sauce for the breakfast burrito, it's part of the price yet they say they don't have it.🌯. I think they're lazy enough not to prepare decaf coffee too. So sad 😞
Clarisse Manikeu
Very rude employee, she spoke to us with contempt, when I tried to speak to her manager she found it normal and tried to defend her attitude. I will never go there again. Not professionally.
Vegreville Taxi
Great place to eat!
Muhammed Cimen
Everyone is irresponsible for everything, everywhere is in a ridiculous McDonald's mess.
Once again horrible customer service no package of ketchup or sauce for nuggets as a franchise you should not be having supply issues.Not one staff is friendly or happy
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Big Mac Combo
Rob Fedoruk
Well, McDonald's, you did it again. This time, you managed to ruin the two things that should be foolproof—nuggets and fries—even without me leaving the comfort of my home. I ordered delivery with high hopes, thinking I was in for a quick, tasty treat, only to have those dreams crumble like the sad, overcooked nuggets that arrived at my doorstep.
First off, the nuggets. I don’t know what happened during transit, but I’m pretty sure these things were fried into oblivion before they got packed. It’s like they took a dip in a deep fryer and just never came back. Each bite had me wondering if I was eating chicken or if they had somehow replaced my order with a six-piece of petrified wood.
And the fries...oh, the fries. They arrived cold, limp, and about as seasoned as a sheet of plain paper. I didn’t know potatoes could be this bland, but McDonald's has truly mastered the art of turning something glorious into a soggy, sad excuse for a side dish. The golden arches? More like the golden letdown, now with a delivery fee.
I thought I was in for a crispy, comforting combo delivered right to my door, but instead, I got disappointment in a greasy cardboard box. The only redeeming quality? The sweet and sour sauce was decent—but even that couldn't save this culinary tragedy. Come on, McDonald's, I just wanted a simple nugget and fry fix, not a lecture in heartbreak delivered straight to my doorstep.
Atmosphere: 3
Food: 1
Service: 3
Tyler
October 7th, 2024: The lady behind the till was a gem. The food tasted like McDonald's. But the sneaks put a honey instead of a dipping sauce for my mcnuggets. Check your sauces lol
Atmosphere: 5
Food: 4
Service: 5
T Sim
The food is great and restaurant is a bit dirty but the worst part about it is the customer service. The servers are rude and have bad attitude. I've been to many McDonald's in edmonton most are pleasant experience this is by far the WORST one I've been to.
Atmosphere: 3
Food: 4
Kevin Miller
What kind of McDonald's doesn't replace a meal that a kid accidentally dropped on the floor?!?
This was served on my tray, I did not order fries. The servers were just standing around in groups doing nothing. Very unorganized with so many staff too. Only redeeming quality is their sauce, which is prepackaged… do not recommend. Edit: just caught an employee drinking out of a customers cup
Got my order wrong twice then argued with me about getting a refund which was 5 dollars short. Horrible staff horrible management
We were ignored us initially,rude workers.
there was hair on my food.
Most tables were quite dirty and one tabletop missing all together. The floors were quite dirty as well. Coffee was not hot, lukewarm, fries also served cold
never write any reviews for anyone but today was too much and they ruin my whole day.I always go there in my lunch break and they alwz disappoint me. I always have to tell them that this is missing and they make order again. Which wasted almost all of my break and I have to finish my food quickly. Today again , I went over there in my break and order my food. Ashley took my order, first of all she took about 7-8 minute to punch order. I specifically mentioned her that something happen all the time you guys alwz miss item from my burger and later on says we don’t have that. She said no it’s all gud, she confirmed with her manager she said yes as well. I was looking at them for 2 minutes, when I feel like ok they have it I went to put my water bottle on table and come back right away to the front for order picking. I waited 10-15 minutes after that and still nothing came up. When I finally ask her she(Ashley) said sorry we don’t have crispy onions. I was like you are telling me this after wasting almost 20 mins of my break. Then she said talk to my manager. And that so called manager, she is alwz disrespectful. She don’t even know how to talk with customers. She is alwz in her own world and showing attitude. When I ask her that why r u informing me after 20 mins, she said u were not here, I looked for u. Just took me 2 minutes to find a table and then after that I am here in front of you since 10 minutes, how come u both didn’t see me?? Haven’t eat anything my literally wait for my break to eat and this is what they do. I really wanna say to the owner, ask them if they wanna work or no? Rather than wasting time on showing attitude that I am the manager, show some interest in customer service specially when someone is waiting for the food in their break and you know that perfectly. Imagine being super hungry and ended up like this when I didn’t even had more time to get something else from outside.
I order decaf coffee today at 9:58:26 am and the staff said they don't have it,And no salsa sauce for the breakfast burrito, it's part of the price yet they say they don't have it.🌯. I think they're lazy enough not to prepare decaf coffee too. So sad 😞
Very rude employee, she spoke to us with contempt, when I tried to speak to her manager she found it normal and tried to defend her attitude. I will never go there again. Not professionally.
Great place to eat!
Everyone is irresponsible for everything, everywhere is in a ridiculous McDonald's mess.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Once again horrible customer service no package of ketchup or sauce for nuggets as a franchise you should not be having supply issues.Not one staff is friendly or happy
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Big Mac Combo
Well, McDonald's, you did it again. This time, you managed to ruin the two things that should be foolproof—nuggets and fries—even without me leaving the comfort of my home. I ordered delivery with high hopes, thinking I was in for a quick, tasty treat, only to have those dreams crumble like the sad, overcooked nuggets that arrived at my doorstep.
First off, the nuggets. I don’t know what happened during transit, but I’m pretty sure these things were fried into oblivion before they got packed. It’s like they took a dip in a deep fryer and just never came back. Each bite had me wondering if I was eating chicken or if they had somehow replaced my order with a six-piece of petrified wood.
And the fries...oh, the fries. They arrived cold, limp, and about as seasoned as a sheet of plain paper. I didn’t know potatoes could be this bland, but McDonald's has truly mastered the art of turning something glorious into a soggy, sad excuse for a side dish. The golden arches? More like the golden letdown, now with a delivery fee.
I thought I was in for a crispy, comforting combo delivered right to my door, but instead, I got disappointment in a greasy cardboard box. The only redeeming quality? The sweet and sour sauce was decent—but even that couldn't save this culinary tragedy. Come on, McDonald's, I just wanted a simple nugget and fry fix, not a lecture in heartbreak delivered straight to my doorstep.
Atmosphere: 3
Food: 1
Service: 3
October 7th, 2024: The lady behind the till was a gem. The food tasted like McDonald's. But the sneaks put a honey instead of a dipping sauce for my mcnuggets. Check your sauces lol
Atmosphere: 5
Food: 4
Service: 5
The food is great and restaurant is a bit dirty but the worst part about it is the customer service. The servers are rude and have bad attitude. I've been to many McDonald's in edmonton most are pleasant experience this is by far the WORST one I've been to.
Atmosphere: 3
Food: 4
What kind of McDonald's doesn't replace a meal that a kid accidentally dropped on the floor?!?
Atmosphere: 1
Food: 1
Service: 1
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