McDonald’s
10171 186 St NW, Edmonton
(780) 443-2230
Recent Reviews
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Went in at 9PM, drive through, go to 2nd window, no one was there and they are serving window 1 for cars behind me. Casually walks in after 5 mins, can you you come around again, there are 5 cars in the Q. What a service 👏
Charged me $4 for an iced tea recently. The people running this franchise are scammers.
Walked in the store to order a drink, that's was it... Just a drink, I stood at the tills for minutes while having employees look at me and not take my order, just went on with their conversations until I decided to leave.
I would like to say this location will NEVER get my service again i tried to go through the drive through the person who was taking my order was not loud enough for me to hear and after giving 1 order out of a few tried to sell me something I didn't want then said thank you next window I yelled out I wasn't finished and after being ignored I pulled around the drive through and left and went somewhere i will be respected and allowed to finish my order.
Nice and calm. No uncomfortableness guests are polite and friendly staff as well. That's the proper way to operate a fast food restaurant like Macdonald's management team has I positive energy while doing the job they have to do. Great work to all the employees at this location and thank you for your professionalism. It is very much appreciated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Standard issue Mickey D's
The computer screen took my order without complaining and someone soon yelled my assigned number while tossing my food on the counter with an empty cup. Not sure why I bothered picking a flavour on the computer screen...
It did cost less than an hours wage per person.
Atmosphere: 3
Food: 4
Service: 3
I've asked for a PS Latte three times within 2 weeks and each time I was left with the classic lazy excuse "the machine is broken." Drive thru lady also had a condescending attitude with me pretending she didn't hear what I said and immediately said "welcome to McDonald's" then I just drove off. I'll live without my PSL thanks.
Atmosphere: 1
Food: 1
Service: 1
Basic coffee and muffin for me this time. Inside service was quite slow as it seems to usually be here. Lots of staff on but almost all staff ignore any inside service. McDonald's is definitely going downhill in this respect.
Morning service is slow. Typical McDonald's food.
Food: 3
Service: 2
Someone in the toilet stall for 20 minutes. Don’t want to assume but it looks like drug abuse
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Toilets are dirty. Counters are dirty.
Hand dryers hardly work. Garbage cans are overflowing.
Atmosphere: 2
Food: 4
Service: 4
They click "order ready" ten minutes before it's actually ready.
Atmosphere: 1
Food: 1
Service: 1
The staff was friendly and the place was clean.
Atmosphere: 3
Food: 3
Service: 3
It was a horrible experience. I was at the hotel next door so I walked to the restaurant. Because it was around 3:30 AM, I walked through the drive thru. They didn't hear me, probably. So I decided to get my car and go again. She said they weren't taking orders anymore (I saw another vehicles waiting to pick up their orders). And the she started shouting at me after I explained that I was previously trying to place the order on foot and that I needed to go and get my car because for some reason they didn't hear me before. Instead, she got extremely mad and kept shouting at me as if I had committed a murder!
What a terrible way to treat customers, especially after I explained the situation and the last order was taken, maybe just a minute or two before I came back with my car.
Definitely, never coming back to that location at all. Shame on her for the way she treats customers.
Atmosphere: 1
Service: 1
They didn’t have the croc kids meal toys available and were giving out old toys even though they were promoting and advertising crocs everywhere. It also took more than 10 min to just get an icecream and I am not a fan of this new packaging it’s messy.
Atmosphere: 5
Food: 4
Service: 3
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