Ordered at the kiosk and then was told there was no pies and I would have to wait for them to make it. Pretty sure it’s not freshly made. Waited over 10mins for the pies. My number was cleared off the screen so they can cheat their service delivery times. Long line up and everyone just waiting on food.
Atmosphere: 1
Food: 1
Service: 1
Lee
Really nice people, management was nice too.
Atmosphere: 4
Food: 4
Service: 5
Sandar
Worst customer service! Even the manager is rude! Never going back here again!
Atmosphere: 1
Food: 1
Service: 1
Luke Sck friends
Manager on duty struggles with managing customer service situations effectively. Paid almost $50 for our meal. Requested for extra napkin she yelled and argue that only 3 napkins allowed per customer! What a joke! Very disappointing!
Atmosphere: 1
Food: 1
Service: 1
Rivaldo Valentino
They have horrible service they dont even use plastic gloves to make the food they use their hands to put the lettuce and meats in the burger thats not acceptable,their manager should have awared his employees to use plastic gloves while preparing food for customers.
E
the manager (i think), himself, doesn’t even know the safety hazards of working at a fast-food restaurant. he is wearing earphones while working and heard him talking to someone while serving food. this is something that should be taken seriously as he is working at a place where food is being served and that is such a safety hazard. on top of that, he went outside of the kitchen and didnt even bother to wash his hands before serving food again. such a disappointment and should be looked at very seriously.
Victor Bui
The worker was mean and gave me the wrong McFlurry twice and got mad about it and the McFlurry I got was literally only half full don’t recommend 👎👎👎👎👎👎👎
Mary Ann Calma
we have a very bad experience in this branch specially to the manager on duty, we came to have a breakfast today May 20,2025 at 12:31pm. and my son would like to have extra mayonnaise for his french fries,,, when he approach the counter they told to my son that there is a extra charge for getting mayonnaise,, we will not comeback here anymore,, this is very bad customer service approach specially for the customer who came as a first time in this branch,,
Coco Carl
was there around 830pm big mac meal and it funny the pics they advertise a nice looking burger and when i ate it u couldnt even see any meat all bun . it was so dry out and bread was like card board. service was good.
Revi Faeb
Horrible service , the guy with the bald head that works there is stingy and un reasonable, they filled my ice cream half way and i asked them to fill it up and they refused to do so, horrible service and the managers are not great. I wont be coming back and i don't recommend as they ruined my day after a long day of work 😡 !!!!
Stopped by the McDonalds within the Stony Plain Road WalMart store on a whim. Place was clean. Decent service, good food. Would come again when in area. Wish the McD's closer to me had it this good.
Atmosphere: 3
Food: 4
Service: 4
Laura isabel Restrepo
Employees don't wear gloves or hair retainer! I just saw one of the Employees making hamburgers and grabbing cheese with bare hands! Don't take food health and safety seriously!
E C
Easy and fast drive thru.
My main complaint is the cost, and how much higher it is compared to other locations.
I got 2 chicken mcmuffins, and it costed me $9.98 plus a bag, which is outrageous. It is 100% not worth $10.
I go to the Tamarack location, and it costs $6.78. I highly recommend double-checking the prices before going to this location.
Atmosphere: 3
Food: 3
Service: 3
Alvie Martin
Ordered 2 large fries no salt this evening. The male staff that took my order was the same person who prepared my ordered. He gave me an overcooked fries with salt which I assumed was just old fries that was cooked twice !!!!! Wasted my money!! Train your staff!!
Atmosphere: 1
Food: 1
Service: 1
Angie
This mcdonalds in Walmart stony plain has got to the be the worst in terms of customer service. The food isn't always the freshest but it can be fixed if u just ask.. the thing that bothers me the most is the numerous times I've witnessed the staff including managers argue with customers about pointless things such as too much salt on the fries or not so fresh coffee. Just make fresh coffee and or fries if ppl ask what is the issue?! I'm also here right now and the ladies in the back are yell talking back and forth, like nice and peaceful breakfast (not!). I only come here for convenience so that's why I gave 2 stars..2b fair..
Ordered at the kiosk and then was told there was no pies and I would have to wait for them to make it. Pretty sure it’s not freshly made. Waited over 10mins for the pies. My number was cleared off the screen so they can cheat their service delivery times. Long line up and everyone just waiting on food.
Atmosphere: 1
Food: 1
Service: 1
Really nice people, management was nice too.
Atmosphere: 4
Food: 4
Service: 5
Worst customer service! Even the manager is rude! Never going back here again!
Atmosphere: 1
Food: 1
Service: 1
Manager on duty struggles with managing customer service situations effectively. Paid almost $50 for our meal. Requested for extra napkin she yelled and argue that only 3 napkins allowed per customer! What a joke! Very disappointing!
Atmosphere: 1
Food: 1
Service: 1
They have horrible service they dont even use plastic gloves to make the food they use their hands to put the lettuce and meats in the burger thats not acceptable,their manager should have awared his employees to use plastic gloves while preparing food for customers.
the manager (i think), himself, doesn’t even know the safety hazards of working at a fast-food restaurant. he is wearing earphones while working and heard him talking to someone while serving food. this is something that should be taken seriously as he is working at a place where food is being served and that is such a safety hazard. on top of that, he went outside of the kitchen and didnt even bother to wash his hands before serving food again. such a disappointment and should be looked at very seriously.
The worker was mean and gave me the wrong McFlurry twice and got mad about it and the McFlurry I got was literally only half full don’t recommend 👎👎👎👎👎👎👎
we have a very bad experience in this branch specially to the manager on duty, we came to have a breakfast today May 20,2025 at 12:31pm. and my son would like to have extra mayonnaise for his french fries,,, when he approach the counter they told to my son that there is a extra charge for getting mayonnaise,, we will not comeback here anymore,, this is very bad customer service approach specially for the customer who came as a first time in this branch,,
was there around 830pm big mac meal and it funny the pics they advertise a nice looking burger and when i ate it u couldnt even see any meat all bun .
it was so dry out and bread was like card board.
service was good.
Horrible service , the guy with the bald head that works there is stingy and un reasonable, they filled my ice cream half way and i asked them to fill it up and they refused to do so, horrible service and the managers are not great. I wont be coming back and i don't recommend as they ruined my day after a long day of work 😡 !!!!
Restaurantji Recommends
Stopped by the McDonalds within the Stony Plain Road WalMart store on a whim. Place was clean. Decent service, good food. Would come again when in area. Wish the McD's closer to me had it this good.
Atmosphere: 3
Food: 4
Service: 4
Employees don't wear gloves or hair retainer! I just saw one of the Employees making hamburgers and grabbing cheese with bare hands! Don't take food health and safety seriously!
Easy and fast drive thru.
My main complaint is the cost, and how much higher it is compared to other locations.
I got 2 chicken mcmuffins, and it costed me $9.98 plus a bag, which is outrageous. It is 100% not worth $10.
I go to the Tamarack location, and it costs $6.78.
I highly recommend double-checking the prices before going to this location.
Atmosphere: 3
Food: 3
Service: 3
Ordered 2 large fries no salt this evening. The male staff that took my order was the same person who prepared my ordered. He gave me an overcooked fries with salt which I assumed was just old fries that was cooked twice !!!!! Wasted my money!! Train your staff!!
Atmosphere: 1
Food: 1
Service: 1
This mcdonalds in Walmart stony plain has got to the be the worst in terms of customer service. The food isn't always the freshest but it can be fixed if u just ask.. the thing that bothers me the most is the numerous times I've witnessed the staff including managers argue with customers about pointless things such as too much salt on the fries or not so fresh coffee. Just make fresh coffee and or fries if ppl ask what is the issue?! I'm also here right now and the ladies in the back are yell talking back and forth, like nice and peaceful breakfast (not!). I only come here for convenience so that's why I gave 2 stars..2b fair..
Atmosphere: 2
Food: 2
Service: 1
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