Mr. Pretzels
5015 111 St NW #4, Edmonton
(780) 244-1007
Recent Reviews
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I got stale bread. Service was very bad. I asked for nutella the lady said she can't do drizzle and gave me on the side. That was okay but when i open the pretzel it was a cold, hard expire pretzel. Looks like it was sitting there from maybe a day before. What a waste of money buying literally a expired pretzel. I had to throw this. Also had to wait in line for long while this girls were not even had a customer
Atmosphere: 1
Service: 1
The one sign said one set of dips, not all of which were available (update the sign). Another sign he different dips entirely. (Very confusing). The person working was not helpful at all and mumbled when she spoke in a whisper. Clear communication, PLEASE. Both in the signage and the employees. Please do better.
The pretzel 🥨 bites, always tasty. So points for that.
Atmosphere: 1
Food: 5
Service: 1
Sheetal is very nice and polite
this was my second visit to this store and I just want to thanks “sheetal” for her customer service and she was so helpful . thank you Sheetal
Perfect service by Shwetal. Greeted well.
Sheetal! This woman is kind and was super sweet and apologized when I had to wait which I didn’t mind the wait it was all fresh
Sheetal’s customer service was excellent. Snack was quick and fresh! 5 ⭐️
Shutal is wonderful! Very accommodating and my pretzel was delicious
Shutal was really friendly and gave me a grewt customer service. tasty !
Sheetal was really wonderful and professional. This was my first time trying Mr. Pretzels and I will be going back there again for the tasty snacks. Thank you Sheetal for making our family's experience so Lovely.
Restaurantji Recommends
Sheetal was the best server , went far and beyond to provide me what I wanted.
Paid almost $9 for this . Barely full. I dont know if this is how much the serving is or she just dont feel like cooking more pretzel bites? Very disappointed. Imaging paying $9 for almost nothing
Food: 1
Tried it for the first time and we liked it.
Food: 3
Service: 4
Teach your staff to say Hello. I walked up to the counter and I said Hello, the girl just looked at me. Nothing was said back not one word. just a stupid look on her face, Never ever asked, how can I help you. I had to wait until the pretzels finished baking. While waiting , I was watching her clean the counter with some solution from a spray bottle. After finishing wiping she never washed her hands and proceeded to handle food. Completely unacceptable. Notice how the owner never responds. I guess doesn't care. A reflection of this place! Awful!
Atmosphere: 1
Food: 1
Service: 1
Teach your staff to say Hello. I walked up to the counter and I said Hello, the girl just looked at me. Nothing was said back not one word. just a stupid look on her face, Never ever asked, how can I help you. I had to wait until the pretzels finished baking. While waiting , I was watching her clean the counter with some solution from a spray bottle. After finishing wiping she never washed her hands and proceeded to handle food. Completely unacceptable. Notice how the owner never responds. I guess doesn't care. A reflection of this place! Awful!
Atmosphere: 1
Food: 1
Service: 1
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