Panago Pizza
11152 Ellerslie Rd SW, Edmonton
(866) 310-0001
Recent Reviews
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Panago has always been my favorite fast food pizza chain, and this is a great location.
Prices are fair, pizza is delicious and they added extra sauce upon request.
Atmosphere: 5
Food: 5
Service: 5
Worked with Pat and his team at this Panago location for a hot lunch order and they were fantastic!
Amazing customer service and communication!
Would highly recommend this location.
Ordered delivery, the pizza showed up 40 minutes late and ice cold.
Pizza had a micro layer of cheese and an embarrassing amount of toppings. Total waste of money will not order from PANAGO again.
Garbage, I paid for dough.
Food: 1
Incredible pizza, best I have tried.
Atmosphere: 4
Food: 5
Service: 4
Thanks for always taking care of us! Always amazing pizza with the perfect amount of toppings!! Veggie Korma is my favourite, and great vegetarian and plant based options! Pizza from this location is always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Worst customer service I've ever encountered, staff literally ignored me even though I was standing right in front of them trying to place an order. They only paid attention to the app delivery drivers. The days of walk-in customers are over. I took my business somewhere else.
Atmosphere: 1
Service: 1
I’ve never really had a problem with this Panago, I think it was the best out of all the locations but I ordered the veggie korma pizza from them today and they gave me the Mediterranean instead. I have a severe allergy to olives so this was a really big inconvenience for me. I did get the refund back and they were closed by the time the pizza arrived so I couldn’t reorder. It was probably a honest mistake but I won’t be ordering from them through Uber eats anymore. And please recheck your orders and see what customers order. I’ve been a loyal customer for years and I was just very disappointed. Btw emailing them won't do anything. Already tried it and there customer service is honestly the worst.
Atmosphere: 1
Food: 1
Service: 1
I’ve never really had a problem with this Panago, I think it was the best out of all the locations but I ordered the veggie korma pizza from them today and they gave me the Mediterranean instead. I have a severe allergy to olives so this was a really big inconvenience for me. I did get the refund back and they were closed by the time the pizza arrived so I couldn’t reorder. It was probably a honest mistake but I won’t be ordering from them through Uber eats anymore. And please recheck your orders and see what customers order. I’ve been a loyal customer for years and I was just very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Definitely my go to location when it comes to panago. Always a quality product coming from this location. Great crust and a quality pie every time!.
Atmosphere: 5
Food: 5
Service: 5
Three weeks after my last update: the tiny, almost no meat chicken wings are the new normal now, along with cold pizza (delivery) 4+ times. Whyyyyy, Pana-no :(3 stars to 1. We miss old Panago!Update: We've enjoyed our orders from this location over the past almost months... until last night and tonight. See photos of their new size of chicken wings. Last night and tonight, the wings are half to two-thirds the wings we've enjoyed for over 4 months on a weekly (sometimes 2 or more times a week) basis. The wings are now also very fatty, with very little meat on them. These new tiny minimal meat wings are just like the ones Boston Pizza and Dennys started serving at the beginning of 2023 to save themselves money (according to Dennys and BP staff). Which led to Dennys and BP becoming cheap with other foods (quality and quantity).5 stars to 3, sadly, tonight. I hope Panago goes back to the regular wings. "Suppliers" supply what's ordered and, if a restaurant sees supplies have changed for the worse, they have to hold suppliers accountable. I used to work at a popular (busy) restaurant.Original review:We've tried other pizza places (see my other reviews), but Panago delivers consistent food. Consistently hot, consistently cooked / baked right - not under-done or overcooked, consistently correct orders (even larger orders), staff listen really well when we order, food is delivered fast (under 30 minutes vs over an hour for other pizza restaurants), and consistently tasty food. Done right, done fast.This is our go-to pizza choice when we want a break.
Restaurantji Recommends
Take out was really fast. They told me 15 minutes on the phone and it was ready 3 mins early! One of the better Pizza places in the Southside. I really like the crust on their pizza’s.
friendly staff. delivery is usually within 30min. Today's delivery guy was super nicePizzas are good.
Three weeks after my last update: the tiny, almost no meat chicken wings are the new normal now, along with cold pizza (delivery) 4+ times. Whyyyyy, Pana-no :(3 stars to 1. We miss old Panago!Update: We've enjoyed our orders from this location over the past almost months... until last night and tonight. See photos of their new size of chicken wings. Last night and tonight, the wings are half to two-thirds the wings we've enjoyed for over 4 months on a weekly (sometimes 2 or more times a week) basis. The wings are now also very fatty, with very little meat on them. These new tiny minimal meat wings are just like the ones Boston Pizza and Dennys started serving at the beginning of 2023 to save themselves money (according to Dennys and BP staff). Which led to Dennys and BP becoming cheap with other foods (quality and quantity).5 stars to 3, sadly, tonight. I hope Panago goes back to the regular wings. "Suppliers" supply what's ordered and, if a restaurant sees supplies have changed for the worse, they have to hold suppliers accountable. I used to work at a popular (busy) restaurant.Original review:We've tried other pizza places (see my other reviews), but Panago delivers consistent food. Consistently hot, consistently cooked / baked right - not under-done or overcooked, consistently correct orders (even larger orders), staff listen really well when we order, food is delivered fast (under 30 minutes vs over an hour for other pizza restaurants), and consistently tasty food. Done right, done fast.This is our go-to pizza choice when we want a break.
Three weeks after my last update: the tiny, almost no meat chicken wings are the new normal now, along with cold pizza (delivery) 4+ times. Whyyyyy, Pana-no :(3 stars to 1. We miss old Panago!Update: We've enjoyed our orders from this location over the past almost months... until last night and tonight. See photos of their new size of chicken wings. Last night and tonight, the wings are half to two-thirds the wings we've enjoyed for over 4 months on a weekly (sometimes 2 or more times a week) basis. The wings are now also very fatty, with very little meat on them. These new tiny minimal meat wings are just like the ones Boston Pizza and Dennys started serving at the beginning of 2023 to save themselves money (according to Dennys and BP staff). Which led to Dennys and BP becoming cheap with other foods (quality and quantity).5 stars to 3, sadly, tonight. I hope Panago goes back to the regular wings. "Suppliers" supply what's ordered and, if a restaurant sees supplies have changed for the worse, they have to hold suppliers accountable. I used to work at a popular (busy) restaurant.Original review:We've tried other pizza places (see my other reviews), but Panago delivers consistent food. Consistently hot, consistently cooked / baked right - not under-done or overcooked, consistently correct orders (even larger orders), staff listen really well when we order, food is delivered fast (under 30 minutes vs over an hour for other pizza restaurants), and consistently tasty food. Done right, done fast.This is our go-to pizza choice when we want a break.
Great pizza, friendly staff
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