ordered extra large pizza hawaian and cheese crust. maybe 2to 3 pc ham.the cheese in crust wasnt even cooked taste like fake rubber cheese.we were charge 38.00 bucks. 1 pizza 19.99 1 large wedges 7.49. wont buy there again.sadly.
Atmosphere: 4
Food: 2
Service: 4
lucy lee
I ordered same chicken wings in 2 days and they made mistakes and never admit the mistake just arguing with me when I showed her the evidence . then I have to report this store
Atmosphere: 1
Food: 3
Service: 1
Kim Aquino
we asked for pepperoni walk in. not cheese. there was no pepperoni here !
Atmosphere: 2
Food: 5
Service: 1
Parteek Kumar
Really good food and service Friendly staff
Atmosphere: 5
Food: 5
Service: 5
JK Al-Khasawneh
Subject: Disappointing Experience at Pizza 73 – 5240 199 St NW, Edmonton Dear Pizza 73 Team, I’ve been a loyal customer for over a year, but unfortunately, I had a very disappointing experience at your location at 5240 199 St NW, Edmonton, AB T6M 0E4. I recently ordered an XXL Shawarma pizza, and during my order, the cashier informed me that I could choose three additional toppings. I chose onions, mushrooms, and tomatoes. However, when I got home, I discovered that the pizza I received was a vegetable pizza, with no shawarma on it at all. I called customer service right away, and they asked me to return to the store to have my order fixed. When I went back, the cashier was not only unhelpful but also extremely rude. She insisted that I had ordered a vegetable pizza and repeatedly told me I was mistaken, despite my clear request for a Shawarma pizza. I even suggested she check the camera footage. Her attitude was disrespectful and dismissive, saying things like “[she] was awake too and [she] knows what [I] said,” as if implying I was lying or confused. This caused significant inconvenience and made me late for my Sunday family dinner. I called customer service again and spoke with a supervisor, who advised me to go back once more for a refund. I did receive the refund on my second visit, but again, the cashier’s behavior was unprofessional and demeaning. I was treated as if I didn’t deserve basic respect as a customer. To be honest, this was the first time I’ve had such a negative experience. Other employees I’ve dealt with in the past have been polite and helpful. However, this incident has left me with a very poor impression of this particular location. I believe this employee requires proper customer service training and guidance from the manager or owner on how to treat customers with respect and professionalism. Based on this experience, I don’t think I will be returning to this location. Thank you for taking the time to read my feedback.
Atmosphere: 1
Food: 1
Service: 1
Matt Graham
Having to go through a call service instead of talking employees at the store sucks
Service: 1
Christine Chan
We ordered 3 pizzas and there was almost no sauce on any of them. I submitted a complaint regarding this twice but was not contacted.
Had a horrible experience at this location. Ordered a donair with extra sauce and received a donair with literally NO sauce. Wings were burnt and pizza was cold and soggy. Spent $75 on the worst food we have ever received. Called and complained and was offered a 15$ credit. Definitely will not be ordering Pizza 73 again. Would not recommend!
Samuel Flynn
They were awesome and they were so nice and they gave my son a free bag of chips wonderful place wonderful people
Zain Ramji
I ordered and after 1 hour of standing got my food and almost slipped because the floor was wet
Amit Binjon
Amazing Customer Service & Pizza. Thanks Nav
Deepak Sharma
I usually go to pizza 73 , always get delicious taste.
It was the best pizza store I've ever been to
Atmosphere: 5
Food: 5
Service: 5
First try loved it will be back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings, Dasani 591ml, Plant-Based Pepperoni Pizza, 2l Bottle, Gourmet Thin Ultimate Pepperoni, Pizza, Fries, Dipping Sauce, Popcorn Chicken, Classic Plant-Based Chicken Sandwich, Medium Pizza, Large Pizza, Tandoori Chicken, Two-Bite Brownies, Donair Curly Fries Poutine, Gluten-Free Boneless Wings, Onion Rings, Cauliflower Crust, Protein Lover Keto Crust, Boneless Wings, Chicken Deluxe Pizza
ordered extra large pizza hawaian and cheese crust.
maybe 2to 3 pc ham.the cheese in crust wasnt even cooked taste like fake rubber cheese.we were charge 38.00 bucks.
1 pizza 19.99
1 large wedges 7.49.
wont buy there again.sadly.
Atmosphere: 4
Food: 2
Service: 4
I ordered same chicken wings in 2 days and they made mistakes and never admit the mistake just arguing with me when I showed her the evidence . then I have to report this store
Atmosphere: 1
Food: 3
Service: 1
we asked for pepperoni walk in. not cheese. there was no pepperoni here !
Atmosphere: 2
Food: 5
Service: 1
Really good food and service
Friendly staff
Atmosphere: 5
Food: 5
Service: 5
Subject: Disappointing Experience at Pizza 73 – 5240 199 St NW, Edmonton
Dear Pizza 73 Team,
I’ve been a loyal customer for over a year, but unfortunately, I had a very disappointing experience at your location at 5240 199 St NW, Edmonton, AB T6M 0E4.
I recently ordered an XXL Shawarma pizza, and during my order, the cashier informed me that I could choose three additional toppings. I chose onions, mushrooms, and tomatoes. However, when I got home, I discovered that the pizza I received was a vegetable pizza, with no shawarma on it at all.
I called customer service right away, and they asked me to return to the store to have my order fixed. When I went back, the cashier was not only unhelpful but also extremely rude. She insisted that I had ordered a vegetable pizza and repeatedly told me I was mistaken, despite my clear request for a Shawarma pizza. I even suggested she check the camera footage. Her attitude was disrespectful and dismissive, saying things like “[she] was awake too and [she] knows what [I] said,” as if implying I was lying or confused.
This caused significant inconvenience and made me late for my Sunday family dinner. I called customer service again and spoke with a supervisor, who advised me to go back once more for a refund. I did receive the refund on my second visit, but again, the cashier’s behavior was unprofessional and demeaning. I was treated as if I didn’t deserve basic respect as a customer.
To be honest, this was the first time I’ve had such a negative experience. Other employees I’ve dealt with in the past have been polite and helpful. However, this incident has left me with a very poor impression of this particular location. I believe this employee requires proper customer service training and guidance from the manager or owner on how to treat customers with respect and professionalism.
Based on this experience, I don’t think I will be returning to this location.
Thank you for taking the time to read my feedback.
Atmosphere: 1
Food: 1
Service: 1
Having to go through a call service instead of talking employees at the store sucks
Service: 1
We ordered 3 pizzas and there was almost no sauce on any of them. I submitted a complaint regarding this twice but was not contacted.
Great place the food is always top notch.
Restaurantji Recommends
Had a horrible experience at this location. Ordered a donair with extra sauce and received a donair with literally NO sauce. Wings were burnt and pizza was cold and soggy. Spent $75 on the worst food we have ever received. Called and complained and was offered a 15$ credit. Definitely will not be ordering Pizza 73 again. Would not recommend!
They were awesome and they were so nice and they gave my son a free bag of chips wonderful place wonderful people
I ordered and after 1 hour of standing got my food and almost slipped because the floor was wet
Amazing Customer Service & Pizza.
Thanks Nav
I usually go to pizza 73 , always get delicious taste.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
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