Pizza Hut
9224 Ellerslie Rd SW, Edmonton
(780) 310-1010
Recent Reviews
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Very very good customer service by Parminder. Very happy and satisfied with our order. Definitely will order again :)
Very diligent and good service
Served by Parminder, really good customer service. Ordered a pizza, was delicious.
Nice behaviour parminder
Parminder was very professional and made sure my experience at Pizza Hut was smooth and enjoyable. She was friendly, attentive, and clearly cares about customer satisfaction. Great service!
Barely any toppings on the pizza, crust was so greasy too. I felt like i was ripped off.
Came for lunch and ordered Meat Lovers & Boneless Chicken Honey Garlic . Staffs were so courteous and polite.
We got freebies after google review and it was a box of 5pcs big bread sticks in it.
??????
Atmosphere: 5
Food: 5
Service: 5
Absolutely the biggest pile of garbage ive soent money on
Atmosphere: 1
Food: 1
Service: 1
service was awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Restaurantji Recommends
Worse service i got with bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Don’t waste your time!
We waited over three, yes, THREE (3)+ hours, for a medium pizza and 6 wings. Initially an hour wait- OK! After two hours, we called the store to see where our order was. The stores ‘customer service’ said “ Oh okay…Yes it’s actually been in the kitchen. Thank you for waiting another 45min to an hour. Goodbye.” And then she hung up…
Another hour later we called the service hotline again, instead of the store it was a pizza hut representative who informed us the store has actually closed for the evening??? Its 7:30 on a Thursday, hours are until 12am… We asked if we could cancel our ordee, she said “it says it left 20 minutes ago”… we live 10 minutes away - we never got the pizza.
Atmosphere: 1
Food: 1
Service: 1
Ordered today at 3:47 and the order was supposed to come in at 5:35 at the latest. I came in at 6:30 and they haven't even made the order yet. Cashier was saying "I could make the order in 10 minutes", so why didn't you?
People pay you to get the job done and they expect a delivery. If we had not come in to cancel our order, who knows what time we would have gotten our food? I get that times can get busy or sometimes you get a lot of orders, but when you put a delivery time of an hour and a half, people expect it to be done by then.
I personally like pizza hut, but this establishment needs to do better. It's small, dirty, I even saw pans on the floor for crying out loud. I'm no sanitation expert, but even I know pans should never be on the ground for any reason regardless. It's concerning that these people are serving food to the wealth of neighbourhoods around it and are not even following proper sanitation standards.
Atmosphere: 1
Food: 1
Service: 1
This is the best pizza hut in the city. Food is always great not like other locations. Check them out for sure!!
Vegetarian options: They do have a great veggie pizza
Parking: Couple spots right in front
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Pepperoni Lover's Melt
friendly staff
Atmosphere: 5
Food: 5
Service: 5
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