Roots

8882 170 St NW Unit L115, Edmonton
(780) 444-2286

Recent Reviews

Sort by
Evelina Maimon

Mame was very helpful & kind, overall great employee!

Najma Mohammed

I just came in today and I met MAME. She was so amazing so beautiful. She helped us make sure everything was the right size and have a super smooth checkout. She’s honestly gonna be the best of associate I’ve ever seen at roots location big shout out to her.

Brent R

We walked in and were greeted by super friendly and helpful staff. They have a great selection of clothes and the store is really clean and well organized.

manpreet kaur

I just went to this location to buy a hoodie for myself and I must say staff is really good,Siohan helped me a lot, she is very knowledgeable and professional she knows the needs of the customer as well as she know how to make customer's mind to make a purchase I think this thing is really good for the business, keep it up the good work and keep making excellent quality products 👍

Arvind Chand

Worst customer service…. They took more than 15mins to figure out how to apply the 30% off discount for the Black Friday sale… N once I already spent $330 than I found out some of the items were missing.. I had to go back n find those items myself.. Despite the attitude of your staff n poor customer service they still refused to give me a bag..

Whisper Blades

Store didn’t have any XXL sizes available in anything me or my friends asked about. Very frustrating to not be able to try anything on for size in store. If I wanted to buy online, I wouldn’t have come to the mall. This is a common problem with Roots, as they never seem to carry sufficient inventory for larger sizes in store.

Dayna Hunt

Came in looking for a birthday gift for my mom and was helped by Kareema (sorry if I misspelled her name). She was super friendly, helped me find sizes, set up a fitting room, and kept checking in. We even chatted about my Starbucks order! Amazing customer service, we need more people like her in retail!.

my happy family

thankyou for running such a lovely store. Got a lovely new leather purse ( my 5th roots purse in many years) & other things. Very clean, excellent staff that are helpful. Roots leather purses last and last, strong real leather with metal zippers. One year warranty on them also.. Enjoying the dark brown new cargo purse very much !

Ali Salehpour

Variety of products.

Katie Delinger

Talia helped me find a pair of bike shorts and was super friendly and helpful, and easy to chat with! Thanks Talia!

Kamalpreet Kaur Dhaliwal

Very poor service. Employees were so rude.when we just ask the question about return policy they said call to head office . This is so weird if they working there they don’t know about store policy .

Shagal Singh

Thank you hailey

Adib Kaddoura

Great clothing store

Joshua Rydock

Amazing staff. Great selection.

Azusa Hirota

Huge in stock

Loading...