This was my first time trying Royal pizza, and it was great. The food was delicious and full of flavour.
Atmosphere: 3
Food: 5
Service: 3
Eric Huang
Went to the Oil Kings game and tried to take advantage of the Signature Sunday Pizza Promo which offered 1 free small pizza. Tried placing the online order however the promo code wouldn't work. Called in to the Hamptons location and spoke with a person who stated no worries, place the order and they could adjust the price when I came in to pickup the pizza. We ordered 1 large pizza and the 1 small pizza. When we arrived, a lady at the till stated she had never heard of this promotion. I showed her a screenshot of the promo and explained that we confirmed with a staff member. She stated they still could not offer any discount however perhaps next time I placed an order, management may give me a discount. I thought this to be quite peculiar and reiterated the previous confirmation and stated we placed this order under the premise of that agreement. She spoke with another staff and came back stating they would not budge and so I declined my order and left. After we got home, we received a phone call from this lady who asked us to come back to get our order and that she would give us a $10 discount. We noted that we were already home and that the $10 is still less than initially confirmed and what their promo was stating. She then got upset and hung up on us. 5 minutes later we received another call, different person, perhaps same as who I initially spoke with who asked us to come back and they would honour the original agreement. We noted that because we were hung up on and that we were already home, thank you but no thank you. This person was at least apologetic and understanding. Overall, sadly very poor experience.
Service: 1
Donna McGee
Customer service horrible. Gave us wrong pizza that we picked up. When called, manager said we have to come back to get new order. I asked can you deliver please. She hesitated. Said it will be an hour and we have to pay delivery fee. I said if I come all the way back will we get some sort of compensation since they messed up. Nope. So now we wait an hour to get our pizza and I will NOT pay delivery fee. Will never order from that royal again
Service: 1
PHIL D
The worst pizza ever. Asked for a canadian got chicken and ham and undercooked. Called no customer satisfaction. Kept arguing with me. Terrible experience. Lost me as a customer.
Atmosphere: 1
Food: 1
Service: 1
Jeff Shannon
In the past this location has had great pizza. Not sure what’s happened recently, but we were pretty disappointed with our pizza this time. So much sauce and dough, hardly any toppings, little to no cheese. For $50 we were definitely expecting better. Hoping it was just a one off but it will definitely be awhile before we try again.
M. Desjardins
It's taken almost two years to replace our Calgary favorite Atlas Pizza, but I am finally home after tonight's pizza of Fred's special...omg! Perfection!! If Royal Pizza ever wanted to consider a sit down restaurant in this area, I'd be their first guest!
Michael Chicochon
Pizza was delicious 😋. Got the donair pizza. 6 slices compacted with mouth watery flavoured flavours. My taste 👅 buds were satisfied. Will come back to this place 100%. You should as well.
This used to be my go to pizza restaurant but sadly they now BURN their pizzas and try to pass them off anyway.
Denise Sutton
Just ate the BEST pizza I have had in many years. Arrived hot and with a pleasant driver. Pizza was nice and cheesy and exactly as ordered. Thank you Hamptons Royal Pizza.
Atmosphere: 5
Food: 5
Service: 5
Steve
This restaurant is delivery and take out only. The wings were tasty and the pizza was pretty tasty too. A little pricey for pizza but there's lots of toppings.
Atmosphere: 3
Food: 4
Service: 4
Indigidaddy
No dine in, friendly staff and great lunch specials, will be back next time I'm in the area!
Atmosphere: 4
Food: 5
Service: 5
John Wiersema
We used to go to the 101 st and Ellerslie, but the manager there is an idiot. So we go to this place now.
This was my first time trying Royal pizza, and it was great. The food was delicious and full of flavour.
Atmosphere: 3
Food: 5
Service: 3
Went to the Oil Kings game and tried to take advantage of the Signature Sunday Pizza Promo which offered 1 free small pizza. Tried placing the online order however the promo code wouldn't work. Called in to the Hamptons location and spoke with a person who stated no worries, place the order and they could adjust the price when I came in to pickup the pizza. We ordered 1 large pizza and the 1 small pizza.
When we arrived, a lady at the till stated she had never heard of this promotion. I showed her a screenshot of the promo and explained that we confirmed with a staff member. She stated they still could not offer any discount however perhaps next time I placed an order, management may give me a discount. I thought this to be quite peculiar and reiterated the previous confirmation and stated we placed this order under the premise of that agreement. She spoke with another staff and came back stating they would not budge and so I declined my order and left. After we got home, we received a phone call from this lady who asked us to come back to get our order and that she would give us a $10 discount. We noted that we were already home and that the $10 is still less than initially confirmed and what their promo was stating. She then got upset and hung up on us. 5 minutes later we received another call, different person, perhaps same as who I initially spoke with who asked us to come back and they would honour the original agreement. We noted that because we were hung up on and that we were already home, thank you but no thank you. This person was at least apologetic and understanding. Overall, sadly very poor experience.
Service: 1
Customer service horrible. Gave us wrong pizza that we picked up. When called, manager said we have to come back to get new order. I asked can you deliver please. She hesitated. Said it will be an hour and we have to pay delivery fee. I said if I come all the way back will we get some sort of compensation since they messed up. Nope. So now we wait an hour to get our pizza and I will NOT pay delivery fee. Will never order from that royal again
Service: 1
The worst pizza ever. Asked for a canadian got chicken and ham and undercooked. Called no customer satisfaction. Kept arguing with me. Terrible experience. Lost me as a customer.
Atmosphere: 1
Food: 1
Service: 1
In the past this location has had great pizza. Not sure what’s happened recently, but we were pretty disappointed with our pizza this time. So much sauce and dough, hardly any toppings, little to no cheese. For $50 we were definitely expecting better. Hoping it was just a one off but it will definitely be awhile before we try again.
It's taken almost two years to replace our Calgary favorite Atlas Pizza, but I am finally home after tonight's pizza of Fred's special...omg! Perfection!!
If Royal Pizza ever wanted to consider a sit down restaurant in this area, I'd be their first guest!
Pizza was delicious 😋. Got the donair pizza. 6 slices compacted with mouth watery flavoured flavours. My taste 👅 buds were satisfied. Will come back to this place 100%. You should as well.
Atmosphere: 5
Food: 5
Service: 5
Very bad pizza!!
Got pizza delivered and was amazing
Food: 5
Service: 5
Poor service
mediocre food
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This used to be my go to pizza restaurant but sadly they now BURN their pizzas and try to pass them off anyway.
Just ate the BEST pizza I have had in many years. Arrived hot and with a pleasant driver. Pizza was nice and cheesy and exactly as ordered. Thank you Hamptons Royal Pizza.
Atmosphere: 5
Food: 5
Service: 5
This restaurant is delivery and take out only. The wings were tasty and the pizza was pretty tasty too. A little pricey for pizza but there's lots of toppings.
Atmosphere: 3
Food: 4
Service: 4
No dine in, friendly staff and great lunch specials, will be back next time I'm in the area!
Atmosphere: 4
Food: 5
Service: 5
We used to go to the 101 st and Ellerslie, but the manager there is an idiot. So we go to this place now.
Atmosphere: 3
Food: 5
Service: 5
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