Second Cup Café
9832 22 Ave NW, Edmonton
(780) 490-7779
Recent Reviews
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Horrible... ordered my drink through the drive through, after paying and receiving the drink noy only was it wrong, the drink i reviceved was not even good (very watered down taste) and I waved to get the staffs attention they literally looked at me amd walked away. I waited a bit more to ensure they knew and they just looked away.
Im unimpressed and this is not the first time service at this location has been far below bare minimum.
Atmosphere: 1
Food: 1
Service: 1
I understand it can be busy but please dont serve customers their bakery items in the plastic still sealed. Take them out and place them in the second cup parchment bags. It’s a bad look and turned me off from ordering those items again. In my imagination you bake them every morning, although I know it’s not true dont make it obvious. Staff are very friendly and my drinks are always great.
Food: 1
Service: 5
Rude and self righteous employees
Atmosphere: 1
Food: 1
Service: 1
Nice coffee and food options. No outdoor area though
Atmosphere: 4
Food: 4
Service: 5
Super annoying customer service. That guy looked at me still ignored 3 times. I was keep waiting but he is so busy just completing his own task. There was no line up there
Atmosphere: 1
Food: 1
Service: 1
I really like Second Cup, especially the Campfire Mocca Frappé. It has been my go to cold drink this summer. Its so good. Prices are pretty decent and so is the food. The location is good as its near the shopping center and amenities.
Atmosphere: 5
Food: 4
Service: 5
Order a large cappuccino and it’s not even half full it’s just foam in a cup. Either workers need to learn to make a beverage or they need to start caring about having a job.
My food was cold
There's breakfast sandwich I had; The cheese was cold, the bacon was cold, the egg was cold. Only the bagel was warm. And he heated it up, which did little to nothing
Also, they used the same blender for everything without washing it.
My drink took somewhat 10 minutes, more or less.
Atmosphere: 4
Food: 2
Service: 2
Great coffee shop. Small coffee shop vibes, with the product and consistency of the big chains. Clean, good coffee, great place to get some work done.
Atmosphere: 5
Food: 5
Service: 5
It is a great place for a real cup of coffee. I recommend it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A lovely place to sit awhile and enjoy your tea or coffee.
Atmosphere: 5
Food: 5
Service: 5
Very good service. And wifi.
I loved the pumpkin spice latte and I loved the workers vibes.
Atmosphere: 5
Food: 5
Service: 5
Came in to get a coffee and sit down and I did not get the same Second Cup atmosphere that I am used to. The place had a strange odour, the staff are not very friendly, and the place should be swept a bit more often.
When I made my order, the staff did not smile once and when I observed how they interacted with other customers, it was the same thing. They would keep a poker face the entire time and behave like robots. Second cup tends to have employees that are generally very energetic and upbeat, but here I did not get those same vibes at all.
On another note, though, the coffee tasted as it should and I do not have an complaints regarding their food or coffee.
Atmosphere: 4
Food: 5
Service: 2
Recommended dishes: Ginger Molasses Cookies
Friendly staff, service is great, I've never had my order completed incorrectly here. The service is pretty quick, even in drive-thru! They have many vegan options for drinks/ways to make drinks vegan, and the staff tend to be very helpful with that. I only wish they had any vegan food options!
My go-to is their matcha latte with oat milk. Idk what it is, but nobody can do better than Second Cup when it comes to matcha lattes.
Atmosphere: 5
Food: 4
Service: 5
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