Second Cup Café

Best coffee!

Atmosphere: 5

Food: 5

Service: 5

Excellent service from Manpreet.. will come back again for this smile.. had the Dubai hot chocolate and was very tasty

Atmosphere: 5

Food: 5

Service: 5

We came in to order one of their advertised specialty beverages , and were informed they did not have the stuff to make it. My wife ordered a Chai and was informed they didn't have any. I tried to order a hot chocolate with whole milk and was informed they had no whole milk. This is the second visit to this location. The first time they couldn't make our order because the milk was not 'thawed'.

In my 50+ years on this planet, I have never had such a horrible experience as have here. We went to Starbucks instead where all our expectations were exceeded. I'm surprised this location is even open, and even the one star review is one star too many.

Atmosphere: 1

Food: 1

Service: 1

Great service!

They don't grind fresh beans for an Americano coffee. it's fresh she said 😭 It wasn't good.

Service: 1

They dont have what you pay for, and they are always missing items asking you to change the recipe. I paid for a smoothie and ended up getting reimbursed because they only had 1 of the 4 smoothies, and the leftover one was too sweet. They should remove what they dont have from the app so the mobile orders can be chosen and made without having to modify in store.. disappointed with second cup Mayfield

Atmosphere: 1

Food: 1

Service: 1

Watched the employee drop a cup on the floor and still use it for the customer. We walked out immediately

Atmosphere: 1

Food: 1

Service: 1

Watched an employee drop a cup on the floor and reuse it for a customers drink. Left shortly after

Atmosphere: 5

Food: 1

Service: 1

This is sad and really disappointing, total BS and utterly disgraceful and disrespectful. I paid money for simple coffee. Really annoyed!!

Atmosphere: 1

Food: 1

Service: 1

A smaller cage but the atmosphere is very quaint! Great place to meet up with friends.

Atmosphere: 5

Food: 5

Service: 5

I love their hot chocolates! And their frozen hot chocolate! Yummay! Another plus is they are Canadian! 😀
Service is always 👌

Atmosphere: 5

Service: 5

Great space, lovely barista working there. Terrible air conditioning though, this is Edmonton it’s so unnecessary.

Polite and down to earth nature of employees

Atmosphere: 5

Food: 5

Service: 5

Ordered a vanilla bean flash cold brew from here twice - the first time, I literally got what tasted like water with a shot of coffee and the second time the photos are attached - this is literally a cup of cream. So utterly disappointed, will never be returning to this location.

Food: 1

Good experience had a business meeting no complaints friendly staff great experience

Atmosphere: 5

Food: 4

Service: 5