Smitty's Family Restaurant - Edmonton West End

Checked out the new location in Quality Inn.
Sat after waiting at the entrance for minutes without any notice.

Took a couple of minutes to get menus.

Then, there was no attention for at least 15 minutes. We finally got coffee served around 20 minutes.
Another 10-15 minutes to take our order.
Coffee refilled after the cup was empty for a bit.
Waved to one of the staff to add to our order. Looked at us directly and then cleaned 3 tables, ignoring us totally.
The food was okay. Not warm, not cold.
The space was very noisy, for only about 45 percent full.
Then we waited to get attention to pay our bill.

Not asked for the My Smitty's rewards info. No offer from staff of the contest for the new location I saw on the Smitty's website when looking for the new address.

We have enjoyed other Smitty's often. This was our worst time.
Will not return to that location.

Atmosphere: 2

Food: 4

Service: 1

Excellent service & amazing food! Went on a Wednesday and had their fish & chips because of their daily special. Wait time was not too long & the food was nice and hot. Very friendly staff as well 😊

Atmosphere: 5

Food: 5

Service: 5

Incredible food and went on a Wednesday, all you can eat fries and fish! The fish is incredible would have more but I need to head out but I will remember to come to Smittys and not the Dennys across the street; which got a less than favorable review from me due to them not even giving me water or taking my order for a long time. Smittys staff did such a good job in comparison that I would make sure to come back on Wednesdays cause wow this fish is delish!

Atmosphere: 5

Food: 5

Service: 5

The food was good, excellent service from Abi, and the cleanest restrooms I’ve ever used. Great place!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Skillet

Restaurant is closed.

Ordered 3 eggs, toast, and coffee. They charged me $21. Absolutely ridiculous.

Crackheads outside, and unhoused people with subsidized rooms stay at the Travelodge and hang directly outside the restaurant, panhandling.

I regret supporting this business. Don’t make my mistake.

Atmosphere: 1

Food: 1

Service: 1

Waitress was awesome and very friendly.

Atmosphere: 5

Food: 5

Service: 5

It was great! Hot food!

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Meat Lovers Skillet, Cinnamon Swirl Pancakes

Dear Smittys,
I had a great brunch today.
My scrabbled eggs and bacon were perfect. I love the cubed hasbrowns.
It was so nice to talk to Ghie and Ron. They always give us great service.
Great meal!
Thank you

Paula V.

Atmosphere: 5

Food: 5

Service: 5

Our hostess Ghie was awesome.Great service and a great personality .
The meal was also very good.

Atmosphere: 5

Food: 5

Service: 5

Food was alright. Took them a while to get my syrup. And it’s very humid and warm

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: French Toast

compliments to the chef and the whole restaurant staff! such an amazing service and food is above and beyond!

Peaceful and quiet, not crowded.
Wide choice of tasty food for youngsters and adults. We were a group of 7 and was happy.

Atmosphere: 5

Food: 5

Service: 5

It's Smittys. It's a good location. Food was good, service was overall decent.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Egg Benedictine

Great food and service.Staff were excellent

Vegetarian options: Ask and they will accommodate

Dietary restrictions: Ask and they will accommodate

Parking: Lots of space in front and alot in the back

Kid-friendliness: Great menu and new bev

Wheelchair accessibility: Alot

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meat Lovers Skillet