Food was not great. Was a great deal of confusion as to who our server was and no one came to our table for long periods of time.
Atmosphere: 3
Food: 2
Service: 1
v wr
Every time we leave Sorrentinos my family and I have to roll out, after our Italian feast. Once I almost needed to be carried. The food is delicious, truly good quality Italian food. I would personally recommend the lasagna, spaghetti carbonara, and veal cannelloni with mushroom cream sauce. The service is sometimes great other times average. Once my grandmother had to call the manager. The service needs to be consistent. The restaurant has a good vibe in terms of ambience, but sometimes it can be a little noisy and a bit crowded in the way some of the tables are placed. Overall, Sorrentinos is a great place for a family get together or somebody looking for some impeccable Italian food.
Atmosphere: 4
Food: 5
Service: 3
brad foster
Last evening 18 August 2026 my wife and I ate at Sorrentinos in Callingwood for the first time ever. Staff were amazing they were very pleasant and yet professional. The waiter improvised my desert without asking and it was as if he read my mind. C my wife said to each other that we will be back more than once, and we will. Even though we did not have a reservation we were treated like we had one. I felt guilty for not making one. Next time I will, I think it’s a great policy to have. Amazing experience, thanks to everyone at out new favourite restraint
Atmosphere: 5
Food: 5
Service: 5
Andrea Krajčíová
I love Sorrentino the food and drinks are excellent. Unfortunately the prices are to high. But still enjoying.
Atmosphere: 5
Food: 5
Service: 5
Lyle Hummelle
My wife and I went there for our anniversary The service was extremely slow and inattentive we dined inside and they seemed way more interested in the patio customers After finally receiving dinner buns they were hard and cold and it was all down hill from there! The ceasar salad was very dry with about a third of the dressing it should have had! We would have complained except the server was no where to be found. Then we waited and waited for our seafood entrees while everyone that came in after us received there meals They don’t provide a drink menu other than trying to push the wine we had to go searching for one After 90 minutes our entrees came COLD!!! The shift manager came and stated very clearly that she would cover the bill and also send us home with entrees which she did HOWEVER when she walked away the server presented us with the bill for the salad and two drinks after we had understood that our bill was taken care of and no we did not have a bottle of wine in case your wondering Instead of arguing we paid and left They seem to have the attitude that they have a captive audience being the only restaurant in the neighborhood!! There is another Italian restaurant not to far from Sorrentinos that has excellent food and service for considerably less money
Atmosphere: 1
Food: 1
Service: 1
G Fedoruk
Our go to restaurant for family time & Italian food. Always great service. Always predictably good Italian food. Thanks for being our neighborhood dining choice.
Atmosphere: 5
Food: 5
Service: 5
jaswinder hanjra
Poor management 👎🏻
Service: 1
Tom H.
Excellent Excellent restaurant!!
Atmosphere: 5
Food: 5
Service: 5
Lisa
Dined here with husband. Service was good, staff were friendly and efficient. Overall ambience was very good. Food was delicious and presented very well. Bar staff were attentive and very observant.
Wendy
Amazing as always. This is the first time we'd been for BYOW night. We loved it and will be back again.
One of our favourites in Edmonton. The service is always top notch and food is consistent and delicious. My favourite is the capellini favolosi pasta dish. And Carmelo and his family do so much charity work in our community we love to support them.
don
If you are going to have a children's menu, you should also have a restroom that is child friendly. You need a change table. There is room for one! One should not have to go out to your car to change a toddler. Certainly do not want to use the floor!
Daniel
As usual the food was awesome. The service was professional and attentive. The vegan carrot cake was delicious.
Noor
Great Italian food and service! This is our 3rd time here and we will continue choosing this restaurant next time we have a family outing
May
First time dining at the West Edmonton Location. What a disappointment. The service was average. The food was just okay. We were celebrating a birthday, and they didn't even make an effort to put a candle on the desert. We prefer, dining at the downtown location. This location has superb food,, service and overall ambience.
Food was not great. Was a great deal of confusion as to who our server was and no one came to our table for long periods of time.
Atmosphere: 3
Food: 2
Service: 1
Every time we leave Sorrentinos my family and I have to roll out, after our Italian feast. Once I almost needed to be carried. The food is delicious, truly good quality Italian food. I would personally recommend the lasagna, spaghetti carbonara, and veal cannelloni with mushroom cream sauce. The service is sometimes great other times average. Once my grandmother had to call the manager. The service needs to be consistent. The restaurant has a good vibe in terms of ambience, but sometimes it can be a little noisy and a bit crowded in the way some of the tables are placed. Overall, Sorrentinos is a great place for a family get together or somebody looking for some impeccable Italian food.
Atmosphere: 4
Food: 5
Service: 3
Last evening 18 August 2026 my wife and I ate at Sorrentinos in Callingwood for the first time ever. Staff were amazing they were very pleasant and yet professional. The waiter improvised my desert without asking and it was as if he read my mind. C my wife said to each other that we will be back more than once, and we will. Even though we did not have a reservation we were treated like we had one. I felt guilty for not making one. Next time I will, I think it’s a great policy to have.
Amazing experience, thanks to everyone at out new favourite restraint
Atmosphere: 5
Food: 5
Service: 5
I love Sorrentino the food and drinks are excellent. Unfortunately the prices are to high. But still enjoying.
Atmosphere: 5
Food: 5
Service: 5
My wife and I went there for our anniversary
The service was extremely slow and inattentive we dined inside and they seemed way more interested in the patio customers
After finally receiving dinner buns they were hard and cold and it was all down hill from there!
The ceasar salad was very dry with about a third of the dressing it should have had!
We would have complained except the server was no where to be found.
Then we waited and waited for our seafood entrees while everyone that came in after us received there meals
They don’t provide a drink menu other than trying to push the wine we had to go searching for one
After 90 minutes our entrees came COLD!!!
The shift manager came and stated very clearly that she would cover the bill and also send us home with entrees which she did
HOWEVER when she walked away the server presented us with the bill for the salad and two drinks after we had understood that our bill was taken care of and no we did not have a bottle of wine in case your wondering
Instead of arguing we paid and left
They seem to have the attitude that they have a captive audience being the only restaurant in the neighborhood!!
There is another Italian restaurant not to far from Sorrentinos that has excellent food and service for considerably less money
Atmosphere: 1
Food: 1
Service: 1
Our go to restaurant for family time & Italian food. Always great service. Always predictably good Italian food. Thanks for being our neighborhood dining choice.
Atmosphere: 5
Food: 5
Service: 5
Poor management 👎🏻
Service: 1
Excellent Excellent restaurant!!
Atmosphere: 5
Food: 5
Service: 5
Dined here with husband. Service was good, staff were friendly and efficient. Overall ambience was very good. Food was delicious and presented very well. Bar staff were attentive and very observant.
Amazing as always. This is the first time we'd been for BYOW night. We loved it and will be back again.
Restaurantji Recommends
One of our favourites in Edmonton. The service is always top notch and food is consistent and delicious. My favourite is the capellini favolosi pasta dish. And Carmelo and his family do so much charity work in our community we love to support them.
If you are going to have a children's menu, you should also have a restroom that is child friendly. You need a change table. There is room for one! One should not have to go out to your car to change a toddler. Certainly do not want to use the floor!
As usual the food was awesome. The service was professional and attentive. The vegan carrot cake was delicious.
Great Italian food and service! This is our 3rd time here and we will continue choosing this restaurant next time we have a family outing
First time dining at the West Edmonton Location. What a disappointment. The service was average. The food was just okay. We were celebrating a birthday, and they didn't even make an effort to put a candle on the desert. We prefer, dining at the downtown location. This location has superb food,, service and overall ambience.
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