drive through takes too long for 1 muffin. slow worker.
Service: 1
Izzy Bella
I find it odd how a customer is the one to greet you with kindness and tell you to have a good day, and you completely ignore them and choose to instead stare blankly. Usually it's good service, but the barista on drive-thru seems to dislike her job.
Atmosphere: 2
Food: 4
Service: 1
Maureen Vollema
We love the Frappacinos!
Atmosphere: 4
Food: 4
Service: 4
Michael Pugh
I always go to this Starbucks. The staff have always been great, and this location seems to have the tastiest drinks.
Atmosphere: 5
Food: 4
Service: 5
Candice Assoun
Second time in a row I order a simple drink (caramel brûlée latte) and it’s wrong. It’s pretty bad I have to check my drink before leaving the area (after using the drive thru) to make sure it’s right. Then I have to go in a have it replaced. Tonight I went in, she even asked me to repeat my order because she didn’t ring it in, handed me a drink and it’s wrong. I bring it back in they replace it and “up size” it. Except when it’s only 3/4 full it’s not an up size it’s my drink with more whip cream. Then they give me a $4 off coupon, like that’s suppose to make it better. You know what would make it better, just getting the drink I ordered right the first time. I want to actually get what I am paying for and not trash.
Food: 2
Service: 1
Rebecca Cedric
Emma made me the best flat white I’ve had so far. Every sip was an experience coffee at its finest. Thank you Emma .
Atmosphere: 5
Food: 5
Service: 5
Mimi Batho
Very disappointing as the CS forgot to write down my daughter’s name and I had to wait for 20 minutes just to get her order. After telling 2 associates, their supervisor came to me and helped me out.
Service: 1
prince Patel
Bad service and very bad test
Atmosphere: 1
Service: 1
Gerry N
This is the location I usually go to. I go to the drive through. Over the last few months they keep getting my order wrong. Today a pumpkin spice Latte that had no whip and was only half full. I've had flat whites that tasted like there was almost no expresso, no Lactaid dispite ordering it, orders completely wrong getting drinks not even close to what I ordered. I Love Starbucks but I may have to go to a new Starbucks location.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Banana Loaf
ruth
Ordered my usual (Matcha Latte) thru the mobile app and picked up at the drive thru. When I took a sip, I felt a chunk of the matcha - they were not mixed in properly. This is the first and last time I’ll be ordering at this location. As I kept drinking there would always be a small chunk coming out so I threw out the rest and lo and behold - see pics!! Please mix/blend your ingredients properly!!!! I have not had this problem with other sb locations.
This used to be my favorite starbucks ever and I don't know what happened, the last few months have been terrible! All my favorite staff are gone and have been replaced by rude, robots. The customer service is completely gone.
Atmosphere: 1
Food: 1
Service: 1
Jashn Mangat
Lors this morning couldn’t respond to good mornings or thank yous.
Overpriced and horrible service, is Starbucks the new Sephora?
Atmosphere: 1
Service: 1
karan hothi
I order Chai tea latte there all the time. But since last few days they are always out of Chai and the new staff members don't understand the difference between Chai and Chai latte.
Service: 1
Cheryl Keita
Thank you Tanner for remaking my drink with a smile . Great customer service
Atmosphere: 5
Food: 5
Service: 5
Emma Olchowsky
I ordered on skip and they literally can’t pack items cause this is what I got and they don’t even refund the full amount.
drive through takes too long for 1 muffin. slow worker.
Service: 1
I find it odd how a customer is the one to greet you with kindness and tell you to have a good day, and you completely ignore them and choose to instead stare blankly. Usually it's good service, but the barista on drive-thru seems to dislike her job.
Atmosphere: 2
Food: 4
Service: 1
We love the Frappacinos!
Atmosphere: 4
Food: 4
Service: 4
I always go to this Starbucks. The staff have always been great, and this location seems to have the tastiest drinks.
Atmosphere: 5
Food: 4
Service: 5
Second time in a row I order a simple drink (caramel brûlée latte) and it’s wrong. It’s pretty bad I have to check my drink before leaving the area (after using the drive thru) to make sure it’s right. Then I have to go in a have it replaced. Tonight I went in, she even asked me to repeat my order because she didn’t ring it in, handed me a drink and it’s wrong. I bring it back in they replace it and “up size” it. Except when it’s only 3/4 full it’s not an up size it’s my drink with more whip cream. Then they give me a $4 off coupon, like that’s suppose to make it better. You know what would make it better, just getting the drink I ordered right the first time. I want to actually get what I am paying for and not trash.
Food: 2
Service: 1
Emma made me the best flat white I’ve had so far. Every sip was an experience coffee at its finest. Thank you Emma .
Atmosphere: 5
Food: 5
Service: 5
Very disappointing as the CS forgot to write down my daughter’s name and I had to wait for 20 minutes just to get her order. After telling 2 associates, their supervisor came to me and helped me out.
Service: 1
Bad service and very bad test
Atmosphere: 1
Service: 1
This is the location I usually go to. I go to the drive through. Over the last few months they keep getting my order wrong. Today a pumpkin spice Latte that had no whip and was only half full. I've had flat whites that tasted like there was almost no expresso, no Lactaid dispite ordering it, orders completely wrong getting drinks not even close to what I ordered. I Love Starbucks but I may have to go to a new Starbucks location.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Banana Loaf
Ordered my usual (Matcha Latte) thru the mobile app and picked up at the drive thru. When I took a sip, I felt a chunk of the matcha - they were not mixed in properly. This is the first and last time I’ll be ordering at this location. As I kept drinking there would always be a small chunk coming out so I threw out the rest and lo and behold - see pics!! Please mix/blend your ingredients properly!!!! I have not had this problem with other sb locations.
Restaurantji Recommends
This used to be my favorite starbucks ever and I don't know what happened, the last few months have been terrible! All my favorite staff are gone and have been replaced by rude, robots. The customer service is completely gone.
Atmosphere: 1
Food: 1
Service: 1
Lors this morning couldn’t respond to good mornings or thank yous.
Overpriced and horrible service, is Starbucks the new Sephora?
Atmosphere: 1
Service: 1
I order Chai tea latte there all the time. But since last few days they are always out of Chai and the new staff members don't understand the difference between Chai and Chai latte.
Service: 1
Thank you Tanner for remaking my drink with a smile . Great customer service
Atmosphere: 5
Food: 5
Service: 5
I ordered on skip and they literally can’t pack items cause this is what I got and they don’t even refund the full amount.
Atmosphere: 1
Food: 1
Service: 1
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