Not good. They just freestyle your drink without asking you. They made my iced brown sugar oat shaken espresso with almost no brown sugar syrup.
Atmosphere: 2
Food: 2
Service: 2
Sidhant Guliani
Too slow, prefer mobile orders, waited for 20 mins, left without coffee. It wasn't that busy for in-person.
Service: 1
djc2323
No more tips. Sitting waiting for my drink while drive thru and mobile gets served. I'm right man , see me.
athyne3
Coffee is always great and services friendly but these last month ordering coffee at 6:20 in the morning nets me waiting 10 minutes just to get it. Service time has gone way down.
I’ve noticed a change in the garden, and I’m not sure if this is the direct correlation
I was walking by and I had just finished drinking a fruit smoothie. I use a reusable glass straw for my frozen beverages. I kindly asked sales associate Nogl to rinse my straw for me so I could put it back in my bag. This guy looked me dead in the eye and told me he didnt have a sink. As I looked at the sink behind him I smiled and said okay, thank you. After spending thousands of dollars at Starbucks over the years I certainly expected a higher level of customer service then that; especially in a high end retail environment such as this location. I know my coffee purchases have started to include other shops lately due to starbucks declining quality. But to deny such a simple request for no reason and include a blatant lie about not having a sink now makes me intentionally not purchase coffee or other products from starbucks anymore. Theres 2 other non-franchise shops very close to that location where I will be buying coffee now. And I’m sure when I ask them to rinse my straw they will say yes and do it with a smile. You know, customer service.
Not good. They just freestyle your drink without asking you. They made my iced brown sugar oat shaken espresso with almost no brown sugar syrup.
Atmosphere: 2
Food: 2
Service: 2
Too slow, prefer mobile orders, waited for 20 mins, left without coffee. It wasn't that busy for in-person.
Service: 1
No more tips. Sitting waiting for my drink while drive thru and mobile gets served. I'm right man , see me.
Coffee is always great and services friendly but these last month ordering coffee at 6:20 in the morning nets me waiting 10 minutes just to get it. Service time has gone way down.
I’ve noticed a change in the garden, and I’m not sure if this is the direct correlation
Food: 4
Service: 1
Good service 👍👌
Atmosphere: 2
Food: 2
Service: 2
Not open Saturday or sunday.
Slow service!
Food: 1
bad service
Atmosphere: 1
Food: 1
Service: 1
bad service
Atmosphere: 1
Food: 1
Service: 1
Bad service 🤬😡😠
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Bad service bad food 🤬😡😠
Atmosphere: 1
Food: 1
Service: 1
Excellent management.
Atmosphere: 5
Food: 5
Service: 5
I was walking by and I had just finished drinking a fruit smoothie. I use a reusable glass straw for my frozen beverages. I kindly asked sales associate Nogl to rinse my straw for me so I could put it back in my bag. This guy looked me dead in the eye and told me he didnt have a sink. As I looked at the sink behind him I smiled and said okay, thank you. After spending thousands of dollars at Starbucks over the years I certainly expected a higher level of customer service then that; especially in a high end retail environment such as this location. I know my coffee purchases have started to include other shops lately due to starbucks declining quality. But to deny such a simple request for no reason and include a blatant lie about not having a sink now makes me intentionally not purchase coffee or other products from starbucks anymore. Theres 2 other non-franchise shops very close to that location where I will be buying coffee now. And I’m sure when I ask them to rinse my straw they will say yes and do it with a smile. You know, customer service.
Atmosphere: 1
Food: 3
Service: 1
Never fill up my drink
Atmosphere: 1
Food: 1
Service: 1
Always good coffee
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