Starbucks

11625 Kingsway NW, Edmonton
(780) 451-4773

Recent Reviews

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Aesthetic Popcorn

Rarely go to Starbucks let alone drink any caffeinated drinks but choosing to go recently has been a great choice, this specific location has always had excellent service with patient and welcoming staff. I had misspoke an addition to my drink but the barista serving me understood what I meant. Definitely recommend this location.

Atmosphere: 5

Food: 5

Service: 5

Michelle Collins

It is very cold out today wind blowing -25 and we come in to get a drink before catching the bus . Lady working drive thru with wavy hair put up , wearing glasses was very rude saying if your not going to buy spending you can’t be here . Hiding her name tag . If you gave us more than 4 mins you would see we are .

Atmosphere: 2

Food: 2

Service: 2

Yeg Lover

The amazing staff made my crappy day much better. Thanks again!

Atmosphere: 5

Food: 5

Service: 5

Vicente Caputolan

Crews are courteous, polite and very respectful.

Atmosphere: 5

Food: 5

Service: 5

Rubean E Sam

Excellent customer service. Goes above and beyond especially for gluten free orders. Thank you guys.

Atmosphere: 5

Food: 5

Service: 5

Marianella Humeniuk (Nella)

My brother wasn’t allowed to redeem his birthday drink with valid ID and his Starbucks app bc Manager Kenzie said he had to have bought something from Starbucks this week. BRUTAL. A nice start to his day.

Atmosphere: 1

Food: 1

Service: 1

Autumn Jacob

Gross incompetence from all staff at this location Yesterday. Was told my drink wasn't possible. I oder it all the time. At this location and others. I even told them how to ring it in and was given nothing but attitude. Then they made my drink hot not iced. And for some reason that was also my fault. I left paying for my drink and throwing it away. This location has now given me attitude on 3 occasions. I wont be returning. Go to brewery district Starbucks instead!!!

Atmosphere: 1

Food: 1

Service: 1

Mare B

I use this location intermittently. I usually go via the drive through which is most often the quickest route. Today that was proven again. I decided to use the nearby big chain grocery store first, so I parked in the Starbucks' lot knowing I would be right back. I was there and back from the store and had put my grocery item into my vehicle by 07:32. As it is "reading" week the drive-through demand is lower so I walked into the coffee shop. There was one customer ahead who was patiently waiting for the, clearly, new barista (likely in training) to finish her food/beverage order. He was clearly having difficulty. I waited behind her then said, "Ask for help?" At which point a more seasoned employee peeked over his shoulder to assist him. He finished the order and began to label the cup. I was next. He took my order for one drink - time stamped 7:44 on the receipt. It took a bit for that as well. I waited for that one drink until 7: 52. The beverage was fine. The "in-store/counter" service was not.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich, Chocolate Croissant, Artisan Charcuterie Snack Box, Banana Loaf, Egg White & Roasted Red Pepper Egg Bites

NIKI A

Lana was super sweet and helpful 🩷🩵💜

Service: 5

Sardar Khan

Worst service ever and poor quality food, the bread is made of low quality flour. Fancy packaging doesn’t make your product premium quality. Even the milk doesn’t tastes like milk, forget about any drinks.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Double-Smoked Bacon Cheddar & Egg Sandwich, Chicken & Bacon on Brioche, Original Hummus & Crackers Snack Box, Decaf Pike Place Roast, Avocado Spread, Sumatra, Spearmint Gum, Lemonade, Iced Apple Crisp, Chocolate Croissant, Featured Medium Roast - Pike Place Roast, Artisan Charcuterie Snack Box, Bacon Sausage & Egg Wrap, Siren Logo Plastic Hot Cup - 16 FL Oz, Starbucks True North Blend, Birthday Cake Pop, Marble Cheese Stick, Luck of the Matcha Crème Frappuccino Blended Beverage, Banana Loaf, Egg White & Roasted Red Pepper Egg Bites

Christina Morris

So often this location makes drinks incorecty and won’t fix them. Has extremely long wait. My venti drink was 3/4 full today. I’m done with this locations sloppiness.

Atmosphere: 1

Food: 1

Service: 1

Johnny Wick

Says the store closes at 630pm. We were there at 6pm and they were already closed. Wouldn't answer us at the door, the drive through or the phone.

Service: 1

miriam hernandez

The workers here are always short and snappy. Really negative vibes.

Scott Dodds

Whoever was working the drive-through on June 12 at 3pm. He was fantastic. I told him kind of what I was looking for, and he knew exactly what I was looking for.

Service: 5

thien nguyen

This morning I ordered an iced brown sugar oat shaken espresso and it cost almost 9$. This was the worst experience I’ve ever had in Starbucks. I asked for no Cinnamon and the drink was given with full of cinnamon and no brown sugar syrup or any sweetness at all. The girl who took my order was rude as well.

Atmosphere: 5

Food: 1

Service: 1

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