I ordered a coffee. It came cold and bland. I asked if they could remake it because it was cold. They said there’s nothing they can do because they are closing soon and it’s the last bit of coffee. Maybe a warning prior to buying? An offer for another drink?
Atmosphere: 3
Food: 2
Service: 1
Sam Lee
Honestly, impressive about coffee it was great but the thing is why this starbucks does not accepting amex
Atmosphere: 3
Food: 5
Service: 4
Re C
Their scan and print out machine are broken which made their service and orders mixed up. I ordered a black tea with OAT MILK and LESS ICE and they gave us the 2% milk. We ordered two drinks and they convinced us that one of the drinks is oat milk. I tried those two drinks and can confirm that it's still the 2% milk. They redid the drink right away but they added TOO MUCH ICE when we just requested for less ice. This store is not good at all especially with people who has an allergy. We literally showed them on our phone our drinks but still got it wrong. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Sebastian Lopez Saavedra
Dedicated staff that works very hard. Never had an issue with my order.
Atmosphere: 5
Food: 5
Service: 5
joelle landry
Ordered an iced chai with oat milk, they gave me dairy and I went into anaphylaxis and spent my day in the hospital hooked up to an IV. Went here again with my friend. She asked for oat milk, they made it with dairy, she asked them to make it again, they made it with dairy AGAIN. It feels like either everyone who works here has hearing problems or they're actively trying to kill everyone who orders milk alternatives.
Service: 1
madeline joelle
Ordered an iced chai with oat milk, they gave me dairy and I went into anaphylaxis and spent my day in the hospital hooked up to an IV. Went here again with my friend. She asked for oat milk, they made it with dairy, she asked them to make it again, they made it with dairy AGAIN. It feels like either everyone who works here has hearing problems or they're actively trying to kill everyone who orders milk alternatives.
Service: 1
Lauren Olson
Skylar was very kind to me. give her a raise she is so cute and sweet. love her.
Service: 5
Judith Morgan
Best Honey citrus mint tea ? ?
Atmosphere: 3
Food: 4
Service: 4
_Moon_
terrible service, not only that they gave me the wrong drink that I ordered, probably the store manager just started to convince me that this one is better. They treat customers and employees awful….
They have a machine that can be used to scan barcodes but they don't tell you till once you have made your order that you can't redeem your rewards - don't waste your time trying to get your birthday drink/treat here as you end up paying for whatever you order.
Tate Montgomery
Waited 10 minutes in line for them to not have cold brew. They also make my drink wrong 90% of the time.
Sarah Rennel
Worst Starbucks I’ve ever been to.
Epic_Mayham
Perfect 5 min walk from the U of A. Fast and reliable service. It's always a little but full but that doesn't really affect anything.
Atmosphere: 5
Food: 5
Service: 5
Hunter Schmidt
This is 100% the best starbucks on campus!! The environment the staff, everything is perfect !!
wait time 1hr 15m and made wrong drink
Atmosphere: 1
Food: 1
Service: 1
I ordered a coffee. It came cold and bland. I asked if they could remake it because it was cold. They said there’s nothing they can do because they are closing soon and it’s the last bit of coffee.
Maybe a warning prior to buying? An offer for another drink?
Atmosphere: 3
Food: 2
Service: 1
Honestly, impressive about coffee it was great but the thing is why this starbucks does not accepting amex
Atmosphere: 3
Food: 5
Service: 4
Their scan and print out machine are broken which made their service and orders mixed up. I ordered a black tea with OAT MILK and LESS ICE and they gave us the 2% milk. We ordered two drinks and they convinced us that one of the drinks is oat milk. I tried those two drinks and can confirm that it's still the 2% milk. They redid the drink right away but they added TOO MUCH ICE when we just requested for less ice. This store is not good at all especially with people who has an allergy. We literally showed them on our phone our drinks but still got it wrong. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Dedicated staff that works very hard. Never had an issue with my order.
Atmosphere: 5
Food: 5
Service: 5
Ordered an iced chai with oat milk, they gave me dairy and I went into anaphylaxis and spent my day in the hospital hooked up to an IV. Went here again with my friend. She asked for oat milk, they made it with dairy, she asked them to make it again, they made it with dairy AGAIN. It feels like either everyone who works here has hearing problems or they're actively trying to kill everyone who orders milk alternatives.
Service: 1
Ordered an iced chai with oat milk, they gave me dairy and I went into anaphylaxis and spent my day in the hospital hooked up to an IV. Went here again with my friend. She asked for oat milk, they made it with dairy, she asked them to make it again, they made it with dairy AGAIN. It feels like either everyone who works here has hearing problems or they're actively trying to kill everyone who orders milk alternatives.
Service: 1
Skylar was very kind to me. give her a raise she is so cute and sweet. love her.
Service: 5
Best Honey citrus mint tea ? ?
Atmosphere: 3
Food: 4
Service: 4
terrible service, not only that they gave me the wrong drink that I ordered, probably the store manager just started to convince me that this one is better. They treat customers and employees awful….
Atmosphere: 3
Food: 1
Service: 1
Restaurantji Recommends
They have a machine that can be used to scan barcodes but they don't tell you till once you have made your order that you can't redeem your rewards - don't waste your time trying to get your birthday drink/treat here as you end up paying for whatever you order.
Waited 10 minutes in line for them to not have cold brew. They also make my drink wrong 90% of the time.
Worst Starbucks I’ve ever been to.
Perfect 5 min walk from the U of A. Fast and reliable service. It's always a little but full but that doesn't really affect anything.
Atmosphere: 5
Food: 5
Service: 5
This is 100% the best starbucks on campus!! The environment the staff, everything is perfect !!
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