I’ve been calling all week about the beat cup and they kept telling me they had 2 in stock be there very early. I was in line standing outside at 4:50am! The lady behind me in line said she came in yesterday and they told her we are getting at least 1. Doors open and they have 0!!! Why lie to customers all week and make them wait for staff to buy them. Me and the lady watched them put an owala water bottle in the back and the short hello kitty cup (that she was there for) in the back. And the staff working where rude didn’t even greet anyone and just shook her head when asked about the cup. I could have waited a different location if they just said they had 0!
Atmosphere: 1
Food: 1
Service: 1
Sydney Papish
I just went and ordered a caramel ribbon crunch Frappuccino specifically with no whip cream because it upsets my stomach, they did end up putting whip cream on, so I sent it back, only to have the replacement drink just mixed with the whipped cream. The moment I took one sip I just got a mouthful only whipped cream. Its not because I just dont simply like it. It actually affects my stomach. And not to mention the lady at the window was very rude when I had asked for my replacement and when she handed it to me.
Food: 1
Service: 1
Robel T
The best starbacks around north Edmonton very great service before even I say what I need they know my drink all of them are very nice.friendly.
Joel Kneller
Not sure what kind of coffee shop doesn't have coffee after 11 am . No wonder this franchise is failing
Atmosphere: 1
Food: 1
Service: 1
CK Intercontinental
Seen interior changes from the last time I was in... amazing...
Atmosphere: 4
Food: 4
Service: 4
Amy
Very slow service, both the drive through and walk in. It takes so long to get even just a drink order. Also, the drive through no longer accepts tap initially because you have to either tip, or decline to tip before paying for an order. Asking for a tip at a drive through is ludicrous. The atmosphere isn't great, not a lot of seating, and not cozy. Overall, not a great neighbourhood coffee shop.
Atmosphere: 1
Food: 2
Service: 3
Brian Bettis
Staff is super rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Chantel McLaughlin
Forgot the ladies name who helped me. But I could not make up my mind and asked for a surprise drink with slight caffeine and no tea. She gave me a strawberry frappe. Love it!!!
Atmosphere: 5
Food: 5
Service: 5
Shay Kimberly
Walked in today and waited 10 minutes before asking if anyone was working the front till.
Customers before me were served and had left. Was quiet for a minute or two. Ladies working away thinking I was going to be helped soon. Drive thru people start helping those customers. Made my way to the door asking if anyone was working the front till. I got a sorry, but decided to spend my money else where. Won't be returning
Atmosphere: 1
Service: 1
Happy Truck
I like the staff here. Friendly, helpful and prompt service. Drinks are great and the breakfast sandwiches are very filling.
I only go for my daughter. She enjoys the food and cold drinks, and the cake pops! It's way too expensive in my opinion, so I'm not a customer. The service staff is always very amped, smiling and courteous.
Atmosphere: 5
Food: 3
Service: 5
Jon dixon
Bought a drink for $4.67. was charged $9.67. baristas were unable to refund the amount with their machine, refused to pay a cash refund. Was told to take it up with our bank. Very disappointed with the efforts of the staff to rectify the situation. 3 staff were involved in the dispute before they refused to do anything further.
Atmosphere: 1
Service: 1
Taylor Scott
This location is the only place I go. Two years ago I started my new job, and they became apart of my morning routine. They have always given good service, but overtime I realized they had put effort in to learn my name and preferences. Now when I pull up to the drive thru, they greet me personally and remember my order, they write nice messages on my drinks, and when their machine wasn't accepting my card today, they gave me my order on the house. I genuinely mean it when I say they make my morning every morning. Cheers to the best baristas!!!
Sara H
If you guys are going to close early you really should update it on here. Claing at 8:50 when you guys are open to 9 is crazy
I’ve been calling all week about the beat cup and they kept telling me they had 2 in stock be there very early. I was in line standing outside at 4:50am! The lady behind me in line said she came in yesterday and they told her we are getting at least 1. Doors open and they have 0!!! Why lie to customers all week and make them wait for staff to buy them. Me and the lady watched them put an owala water bottle in the back and the short hello kitty cup (that she was there for) in the back. And the staff working where rude didn’t even greet anyone and just shook her head when asked about the cup. I could have waited a different location if they just said they had 0!
Atmosphere: 1
Food: 1
Service: 1
I just went and ordered a caramel ribbon crunch Frappuccino specifically with no whip cream because it upsets my stomach, they did end up putting whip cream on, so I sent it back, only to have the replacement drink just mixed with the whipped cream. The moment I took one sip I just got a mouthful only whipped cream. Its not because I just dont simply like it. It actually affects my stomach. And not to mention the lady at the window was very rude when I had asked for my replacement and when she handed it to me.
Food: 1
Service: 1
The best starbacks around north Edmonton very great service before even I say what I need they know my drink all of them are very nice.friendly.
Not sure what kind of coffee shop doesn't have coffee after 11 am . No wonder this franchise is failing
Atmosphere: 1
Food: 1
Service: 1
Seen interior changes from the last time I was in... amazing...
Atmosphere: 4
Food: 4
Service: 4
Very slow service, both the drive through and walk in. It takes so long to get even just a drink order. Also, the drive through no longer accepts tap initially because you have to either tip, or decline to tip before paying for an order. Asking for a tip at a drive through is ludicrous. The atmosphere isn't great, not a lot of seating, and not cozy. Overall, not a great neighbourhood coffee shop.
Atmosphere: 1
Food: 2
Service: 3
Staff is super rude and unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Forgot the ladies name who helped me. But I could not make up my mind and asked for a surprise drink with slight caffeine and no tea. She gave me a strawberry frappe. Love it!!!
Atmosphere: 5
Food: 5
Service: 5
Walked in today and waited 10 minutes before asking if anyone was working the front till.
Customers before me were served and had left. Was quiet for a minute or two. Ladies working away thinking I was going to be helped soon. Drive thru people start helping those customers. Made my way to the door asking if anyone was working the front till. I got a sorry, but decided to spend my money else where. Won't be returning
Atmosphere: 1
Service: 1
I like the staff here. Friendly, helpful and prompt service. Drinks are great and the breakfast sandwiches are very filling.
Restaurantji Recommends
Lena is the absolute BEST!
Atmosphere: 5
Service: 5
I only go for my daughter. She enjoys the food and cold drinks, and the cake pops! It's way too expensive in my opinion, so I'm not a customer. The service staff is always very amped, smiling and courteous.
Atmosphere: 5
Food: 3
Service: 5
Bought a drink for $4.67. was charged $9.67. baristas were unable to refund the amount with their machine, refused to pay a cash refund. Was told to take it up with our bank. Very disappointed with the efforts of the staff to rectify the situation. 3 staff were involved in the dispute before they refused to do anything further.
Atmosphere: 1
Service: 1
This location is the only place I go. Two years ago I started my new job, and they became apart of my morning routine. They have always given good service, but overtime I realized they had put effort in to learn my name and preferences. Now when I pull up to the drive thru, they greet me personally and remember my order, they write nice messages on my drinks, and when their machine wasn't accepting my card today, they gave me my order on the house. I genuinely mean it when I say they make my morning every morning. Cheers to the best baristas!!!
If you guys are going to close early you really should update it on here. Claing at 8:50 when you guys are open to 9 is crazy
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