These employees are complete rockstars for handling the rushes they get with all the students. A little while back I came by and ordered my drink, I paid and walked over to Griffins Landing to grab some food and COMPLETELY forgot about my drink. 3 hours later after studying and finishing class I realized what I had done. I went back and explained the situation and they happily re-made my drink for me even though it was my fault. Having a little bit of grace towards these employees with the workload they sift through daily is the bare minimum we can offer them. Thank you workers!
Atmosphere: 5
Food: 5
Service: 5
TJ
80% they get the order wrong and very slow
Atmosphere: 2
Food: 1
Service: 3
mcsv
i ordered iced cinnamon dolce and they did not put whipped cream, then when they put whipped cream they poured the drink out to make space for the whipped cream and used a flat lid, they were supposed to use a frappe lid. i shouldnt know better than these employees. fyi i am very familar wd this drink and when i tasted it, it tasted like soap. never coming back again. 2 ppl on the weekend looks very lazy and dont care about customers.
Atmosphere: 1
Food: 1
Service: 1
Chanelle D
mobile order, drink is perfect and on time. this Starbucks is incredibly busy, respect the workers
Jasmeen Kaur
I ordered a Pink Drink online, but it tastes really bad. It has an overwhelming syrup flavor instead of the usual balanced taste with coconut milk. I normally get it from the Southgate location, and it’s always been much better there.
Food: 1
Cass P.
Probably understaffed for the demand and I get that, but regardless, rude and slow
Atmosphere: 1
Food: 1
Service: 1
cristina r
I ordered a black tea lemonade with peach juice they were out of black tea as well as peach juice despite taking it as my order, i said a green tea lemonade would be fine the green tea was bitter and tastes nothing like the drink at other locations
atty
Waited for 10 minutes for just 3 shots of espresso, turns out they didn’t even have my order sticker printed. This place always leaves me disappointed
Paula Diaz Bollain
They got my order wrong first (but it did looked good quality). But then when they made my order right it was then bad quality😡😡😡😡😡
Cecilia
taste so terrible. This is the worst Starbucks branch I've ever tried.
I had a carrot muffin and a tea. I find it hard to believe that I could not have get a plain cup of tea they had all flavoured teas I asked for just plain black tea. The girl behind the counter was having a difficult time understanding what I was asking. So I just said yes to the next tea she pointed to. I ask what ever happened to just plain black tea or coffee these days
Parking: I’m not sure about the parking. I did not look around at the parking. I was walking with a wheelchair. There was however, plenty of parking there and handicap parking available.
Wheelchair accessibility: Sliding glass doors that open as you walk towards them easiest doors I got into in Edmonton
Atmosphere: 5
Food: 4
Service: 4
Blair Anderson
Baristas were nice and very apologetic but the guy barista was not my favourite person. I ordered a caramel crunch cap made with oat milk and specified that I’m lactose intolerant so no foam (whip). Drink came out and thing was covered in whip cream, now I know it was not the lady’s fault as she was the one who made it because I looked at the labeling on the drink and it was only specified that it was made with oat milk. Neither did I hear any clarification or communication from the guy to the girl that there was a lactose allergy whatsoever. Not only did I order the drink but I ordered a turkey provolone sandwich and he just took the order without checking if they had it in stock?!
Was waiting ten minutes for my drink to be fixed and the guy was just staring at me until the drink came out to me and told me that they didn’t even have the sandwich in the first place, I had a bad day from the second I woke up till now and I understand what it’s like to be in that position where you know you f’ed up and feel guilty but that feeling is not going to go away ten minutes from now or twenty or however long you wait. He seemed like a nice guy but my god was he dense in that moment. He didn’t even offer me a refund he just asked what else I wanted from the sandwiches menu. Then when I chose a different option.. THEY DONT HAVE THAT IN STOCK EITHER SO NOW IM STUCK WITH A BORING SANDWICH I DONT EVEN LIKE. I WOULDVE GIVEN MORE OF A FIGHT BUT HONESTLY I HAD NO ENERGY IN THE MOMENT.
Now any other day I would have been pissed but not this pissed I guess they caught me on an off day but my god I just wanted my turkey provolone sandwich.
Diana Melnychuk
Most of the time I never write a bad review. But this time it pissed me off. I visited them a million times and never had a bad experience until today. My coffee was good as usual. That girl that made it 10/10. But that croissant… My coffee was ready so fast as it was literally me and one lady. That Indian girl is something….. She was dealing with my croissant. I get it, it’s not busy but it doesn’t mean that customers not rushing. I was waiting for my croissant for ever. I always patient and trying to understand everyone but that is unrespectful. The only thing she neeeded to do is to warm it up. I was rushing as I have class. And I got my order at the same time as 3 people after me. She was so slow… the time when I thought that my order almost ready. I saw she was just taking croissant from the fridge. I feel like she did that on purpose as she doesn’t care. That’s not fair, there are a lot of people who willing to work. I’m really disappointed first time in 4 years at that Starbucks.
Service: 1
Alliyah Jacknife
The drinks I got here were horrible. The first time I got a matcha and they made completely wrong. But I decided about a week or 2 later I would give it another try, so I got a frappe and my god I didn’t know it was possible to ruin this drink as horribly as they did. The lady making it did not even know how to make it, mind you I got 2 drinks and both were horrible. I’m a student so i love my coffee but I couldn’t even drink either of these drinks. Overall just horrible.
Food: 1
Service: 1
McKenna Taggart
This has to be the worst starbucks ive ever gone to! I have gone there the past three times and every. single. order has been wrong! And the last two times i have gone over my order VERY clearly for the guy at the cash and they still managed to get it wrong. it's laughable.
These employees are complete rockstars for handling the rushes they get with all the students. A little while back I came by and ordered my drink, I paid and walked over to Griffins Landing to grab some food and COMPLETELY forgot about my drink. 3 hours later after studying and finishing class I realized what I had done. I went back and explained the situation and they happily re-made my drink for me even though it was my fault. Having a little bit of grace towards these employees with the workload they sift through daily is the bare minimum we can offer them. Thank you workers!
Atmosphere: 5
Food: 5
Service: 5
80% they get the order wrong and very slow
Atmosphere: 2
Food: 1
Service: 3
i ordered iced cinnamon dolce and they did not put whipped cream, then when they put whipped cream they poured the drink out to make space for the whipped cream and used a flat lid, they were supposed to use a frappe lid. i shouldnt know better than these employees.
fyi i am very familar wd this drink and when i tasted it, it tasted like soap.
never coming back again. 2 ppl on the weekend looks very lazy and dont care about customers.
Atmosphere: 1
Food: 1
Service: 1
mobile order, drink is perfect and on time. this Starbucks is incredibly busy, respect the workers
I ordered a Pink Drink online, but it tastes really bad. It has an overwhelming syrup flavor instead of the usual balanced taste with coconut milk. I normally get it from the Southgate location, and it’s always been much better there.
Food: 1
Probably understaffed for the demand and I get that, but regardless, rude and slow
Atmosphere: 1
Food: 1
Service: 1
I ordered a black tea lemonade with peach juice they were out of black tea as well as peach juice despite taking it as my order, i said a green tea lemonade would be fine the green tea was bitter and tastes nothing like the drink at other locations
Waited for 10 minutes for just 3 shots of espresso, turns out they didn’t even have my order sticker printed. This place always leaves me disappointed
They got my order wrong first (but it did looked good quality). But then when they made my order right it was then bad quality😡😡😡😡😡
taste so terrible. This is the worst Starbucks branch I've ever tried.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had a carrot muffin and a tea. I find it hard to believe that I could not have get a plain cup of tea they had all flavoured teas I asked for just plain black tea. The girl behind the counter was having a difficult time understanding what I was asking. So I just said yes to the next tea she pointed to. I ask what ever happened to just plain black tea or coffee these days
Parking: I’m not sure about the parking. I did not look around at the parking. I was walking with a wheelchair. There was however, plenty of parking there and handicap parking available.
Wheelchair accessibility: Sliding glass doors that open as you walk towards them easiest doors I got into in Edmonton
Atmosphere: 5
Food: 4
Service: 4
Baristas were nice and very apologetic but the guy barista was not my favourite person. I ordered a caramel crunch cap made with oat milk and specified that I’m lactose intolerant so no foam (whip). Drink came out and thing was covered in whip cream, now I know it was not the lady’s fault as she was the one who made it because I looked at the labeling on the drink and it was only specified that it was made with oat milk. Neither did I hear any clarification or communication from the guy to the girl that there was a lactose allergy whatsoever. Not only did I order the drink but I ordered a turkey provolone sandwich and he just took the order without checking if they had it in stock?!
Was waiting ten minutes for my drink to be fixed and the guy was just staring at me until the drink came out to me and told me that they didn’t even have the sandwich in the first place, I had a bad day from the second I woke up till now and I understand what it’s like to be in that position where you know you f’ed up and feel guilty but that feeling is not going to go away ten minutes from now or twenty or however long you wait. He seemed like a nice guy but my god was he dense in that moment. He didn’t even offer me a refund he just asked what else I wanted from the sandwiches menu. Then when I chose a different option.. THEY DONT HAVE THAT IN STOCK EITHER SO NOW IM STUCK WITH A BORING SANDWICH I DONT EVEN LIKE. I WOULDVE GIVEN MORE OF A FIGHT BUT HONESTLY I HAD NO ENERGY IN THE MOMENT.
Now any other day I would have been pissed but not this pissed I guess they caught me on an off day but my god I just wanted my turkey provolone sandwich.
Most of the time I never write a bad review. But this time it pissed me off. I visited them a million times and never had a bad experience until today. My coffee was good as usual. That girl that made it 10/10. But that croissant…
My coffee was ready so fast as it was literally me and one lady. That Indian girl is something….. She was dealing with my croissant. I get it, it’s not busy but it doesn’t mean that customers not rushing. I was waiting for my croissant for ever. I always patient and trying to understand everyone but that is unrespectful. The only thing she neeeded to do is to warm it up. I was rushing as I have class. And I got my order at the same time as 3 people after me. She was so slow… the time when I thought that my order almost ready. I saw she was just taking croissant from the fridge. I feel like she did that on purpose as she doesn’t care. That’s not fair, there are a lot of people who willing to work. I’m really disappointed first time in 4 years at that Starbucks.
Service: 1
The drinks I got here were horrible. The first time I got a matcha and they made completely wrong. But I decided about a week or 2 later I would give it another try, so I got a frappe and my god I didn’t know it was possible to ruin this drink as horribly as they did. The lady making it did not even know how to make it, mind you I got 2 drinks and both were horrible. I’m a student so i love my coffee but I couldn’t even drink either of these drinks. Overall just horrible.
Food: 1
Service: 1
This has to be the worst starbucks ive ever gone to! I have gone there the past three times and every. single. order has been wrong! And the last two times i have gone over my order VERY clearly for the guy at the cash and they still managed to get it wrong. it's laughable.
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