Subway

Student Union Building, 8900 114 St NW, Edmonton
(780) 435-4489

Recent Reviews

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Republic Of Vegans

These Filipino workers can't even list their price correctly. They never had it written that the spice cheese is another extra. My sandwich should have been 13.49 but they charged me 17 dollars. Absolutely ridiculous. Please don't come to this place ever again. They are scammers. And also they barely put any vegetables on the sub.

Safdar Sumrani

Really rude. Will not be returning

Thomas Nguyen

They gave me banh mi bread. This isn't a subway please send me a voucher for one

Sun A

My girlfriend and I went to this subway to grab quick lunch and we noticed some really displeasing environment in this Subway. The manager was unprofessional, very rude and harsh on the workers as well as to some costumers. Never coming back here again in the name of humanity! She (the manager) was almost on the verge of yelling, as a costumer it shouldn’t matter to me how she treats her staff but her tone stayed the same taking orders. I have been there couple of times, but don’t think I’ll be going there again.

Madhav Malhotra

Friendly staff who took the time to greet me, make small talk even when she didn't have to.

Service: 5

Shinki Midha

There a large que, had to wait for atleast half an hour in morning.

Atmosphere: 5

Food: 4

Service: 2

Ailavis

I feel like I'm having a stroke when trying to order from here, either having instructions ignored or having random garbage put on that was never asked

Food: 2

Service: 1

Ryan Robinson

I paid for my order with a credit card, and when their POS went down they expected me to pay again! When I told the staff and manager that I was uncomfortable with paying again since the amount was successfully charged to my credit card, I was treated as if I was trying to score a free meal. I found that to be insulting. Very poor customer service, and I will NOT be returning.

Service: 1

Aqua F

Dietary restrictions: Calories and a health guide option to take home.

Atmosphere: 3

Food: 2

Service: 4

Recommended dishes: Limebubly

Alan Wang

Ordered a six pack of cookies and the establishment didn’t even have a box for them. I asked for a water cup and they didn’t have one either. The cookies were rock hard and tasted odd and completely different from normal subway cookies. The service was horrible and the employees were more focused on talking with each other than helping a customer. Unedible food, poor consumer accommodations and mediocre service.

Atmosphere: 2

Food: 1

Service: 1

Jesse E Irish

They made literally the worst sandwich I've ever bitten into and there was nothing I could do about it because I ordered on UberEats. I'm only giving 2 stars so the review stays up.If you work at a make your own sub place, my suggestion is to make what the customer ordered, not give them something completely different without even calling to ask if that's okay. The bread was really stale, and they gave me the wrong bread. If I could gove 0 stars I would.

Vegetarian options: What a joke for vegetarian options if they literally forget the cheese....

Food: 1

Neelanjan Bhattacharjee

As an employee of the university, it has come to my attention that the female manager, identifiable by the green shirt she wears, could benefit from improving her communication skills. It has been brought to my attention that some customers have found her demeanour to be grumpy and her tone to be insulting, which is unwelcoming for customers. It is important that all customers receive a warm and welcoming experience, and for this reason, the manager must adjust her communication style to align with the customer service standards of the organization. The staff is generally helpful, but it is crucial that the manager sets the right tone through her communication style.

Vegetarian options: Please include masala Indian cottage cheese in veg sandwich option

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Veggie Delite, Steak N Egg, Crispy Chicken

Bubbly Boy

The prices at checkout is different than the prices on the board! I got annoyed when I asked why that was the case, and the old filipino worker replied "Yeah sorry they have increased". It is almost like she charged me for a different item.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Veggie Delite

Az C.

I was gonna buy food at Student Union’s Subway and the manager was screaming at her employee, I sense the manager bullying her employee. After this scene I just went to buy at Edo.I strongly believe that Subway at Student Union’s building needs a new respectful manager.

Atmosphere: 1

Service: 1

Kiran D.

An employee was coughing as she was preparing my sandwich. It was really gross, especially in the time of COVID.

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