Had a takeout from this outlet a couple of days ago. The staff was quick and attentive, which made the service smooth and hassle-free. The footlong was your typical Subway – fresh, tasty, and just what you'd expect. Overall, a solid experience for a quick bite!
Atmosphere: 4
Food: 5
Service: 5
Elena
I ordered 3 foot long subs for pick up at night, only one older lady at the store. All 3 subs have no cheese, no tomatoes, very minimum vegetable, not toasted. Very disappointed, bad experience..
Atmosphere: 1
Food: 1
Service: 1
harpreet pandher
This location has consistently been disappointing. The bread is often under-proofed, which results in it becoming extremely hard once toasted. In the picture below you can see the end of my sandwich that I couldn’t eat because it was hard as a rock! The customer service is equally lacking—employees rarely acknowledge customers with a greeting and frequently disappear to the back, leaving guests waiting. On multiple occasions, I’ve seen lines forming while staff are occupied with phones or minor tasks instead of serving.
The only reason I visit this store is out of convenience, but it is far from a pleasant experience. I strongly encourage the owner to take a more active role in managing the location, ensuring staff are properly trained in both food preparation and customer service. Without improvements, this store risks damaging the Subway brand further.
Atmosphere: 1
Food: 1
Service: 1
Yuna jeon
The Sweet Onion Teriyaki Bowl was a mess, and the service wasn't great either
Atmosphere: 2
Food: 1
Service: 1
Alishba P
Literal BUGS in the drink fountain 🤢 Nasty and unhygienic.. and the fact that other reviews complained about this and still wasn’t fixed is crazy.
Atmosphere: 1
Food: 1
Service: 3
P N
Staff is very unwelcoming and rude. They said no when I ask for olive for my nacho, and said doesn’t matter if I don’t like it, I have to take it. No customer service here, not their store so they don’t care
Stephen
I live in Cameron Heights and this is the best Subway by far in the area there is a few of them spread out from my location. The Riverbend location is horrible!
all the subs are made really good and they don't cheap out on the meat. I always order on my app and everything is made in a timely manner.
They're also open till midnight as well which is crazy! 🤣
I highly recommend this location as I've never had a bad sandwich yet.
Atmosphere: 4
Food: 5
Service: 5
candice
waited over 30 minutes to order the people working had no idea what they were doing one person working just stood in the back on there phone not helping when it was busy. terrible service would never go back there
kamaro guy karl
Ladies chaavi who work there is vry unwelcoming and abuse customers in foreign language really bad service
Atmosphere: 1
Food: 1
Service: 1
Javier Torres
Just as any other subway, nothing outstanding, clean and friendly
Ordered on app on Apr, 11, 2025. It was simply a Nacho footlong, as per app was supposed to ready by 10:50 AM. Got there at 10:45 and was told it wasn't ready. It took them another 15 minutes to make and was of the store at 11:05, not sure what was the point of ordering in advance.
Service: 1
Jamie B
Lady working Nav was not the issue here. Food is as expected.
The problem is speed. Lineup crawls along, skip orders come in and not get filled, orders for pickup are made to wait. People walk out after waiting in line as it moves too slow.
Ownership, you need more than one person working the counter.
Atmosphere: 3
Food: 4
Service: 1
smooth operator
Tastes the same as any subway, however it take forever to get your sandwich. Service is extremely slow compared to other locations.
Atmosphere: 4
Food: 4
Service: 1
Dora Hu
missing item from app order, and we found out after got home
HB vevo [][]
The best thing about this place is nav’s wonderful customer service. She is very humble and sweet 🙏
Had a takeout from this outlet a couple of days ago. The staff was quick and attentive, which made the service smooth and hassle-free. The footlong was your typical Subway – fresh, tasty, and just what you'd expect. Overall, a solid experience for a quick bite!
Atmosphere: 4
Food: 5
Service: 5
I ordered 3 foot long subs for pick up at night, only one older lady at the store. All 3 subs have no cheese, no tomatoes, very minimum vegetable, not toasted. Very disappointed, bad experience..
Atmosphere: 1
Food: 1
Service: 1
This location has consistently been disappointing. The bread is often under-proofed, which results in it becoming extremely hard once toasted. In the picture below you can see the end of my sandwich that I couldn’t eat because it was hard as a rock! The customer service is equally lacking—employees rarely acknowledge customers with a greeting and frequently disappear to the back, leaving guests waiting. On multiple occasions, I’ve seen lines forming while staff are occupied with phones or minor tasks instead of serving.
The only reason I visit this store is out of convenience, but it is far from a pleasant experience. I strongly encourage the owner to take a more active role in managing the location, ensuring staff are properly trained in both food preparation and customer service. Without improvements, this store risks damaging the Subway brand further.
Atmosphere: 1
Food: 1
Service: 1
The Sweet Onion Teriyaki Bowl was a mess, and the service wasn't great either
Atmosphere: 2
Food: 1
Service: 1
Literal BUGS in the drink fountain 🤢 Nasty and unhygienic.. and the fact that other reviews complained about this and still wasn’t fixed is crazy.
Atmosphere: 1
Food: 1
Service: 3
Staff is very unwelcoming and rude. They said no when I ask for olive for my nacho, and said doesn’t matter if I don’t like it, I have to take it. No customer service here, not their store so they don’t care
I live in Cameron Heights and this is the best Subway by far in the area there is a few of them spread out from my location. The Riverbend location is horrible!
all the subs are made really good and they don't cheap out on the meat. I always order on my app and everything is made in a timely manner.
They're also open till midnight as well which is crazy! 🤣
I highly recommend this location as I've never had a bad sandwich yet.
Atmosphere: 4
Food: 5
Service: 5
waited over 30 minutes to order the people working had no idea what they were doing one person working just stood in the back on there phone not helping when it was busy. terrible service would never go back there
Ladies chaavi who work there is vry unwelcoming and abuse customers in foreign language really bad service
Atmosphere: 1
Food: 1
Service: 1
Just as any other subway, nothing outstanding, clean and friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Ordered on app on Apr, 11, 2025. It was simply a Nacho footlong, as per app was supposed to ready by 10:50 AM. Got there at 10:45 and was told it wasn't ready. It took them another 15 minutes to make and was of the store at 11:05, not sure what was the point of ordering in advance.
Service: 1
Lady working Nav was not the issue here. Food is as expected.
The problem is speed. Lineup crawls along, skip orders come in and not get filled, orders for pickup are made to wait. People walk out after waiting in line as it moves too slow.
Ownership, you need more than one person working the counter.
Atmosphere: 3
Food: 4
Service: 1
Tastes the same as any subway, however it take forever to get your sandwich. Service is extremely slow compared to other locations.
Atmosphere: 4
Food: 4
Service: 1
missing item from app order, and we found out after got home
The best thing about this place is nav’s wonderful customer service. She is very humble and sweet 🙏
Service: 5
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