Subway

10838 Jasper Ave, Edmonton
(780) 497-7209

Recent Reviews

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Angela

No cups for water? Booooo.
Price is 1 star. Why should we pay $18 for 2 subs when 1 has no toppings? Seems like a serious rip off! Definitely will be making them myself from now on seeing as you can buy everything you need for 6 sandwiches for the same price, even without a kitchen. I have supported Subway for about 25 years, but no more.

Atmosphere: 1

Food: 5

Service: 4

TRACY L POOLE

Asked for half t of asted and to make sure bacon was cooked

Nick

Had to review as I’ve visited a couple times and the veggies are always super fresh and the portions are better than other subways. Place is clean and staff is friendly. 5 stars.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Southwest Steak & Avocado

Kayla Nelson

Don't get the gluten free buns here!! I was incredibly annoyed with the gluten free bun option. Not only does it cost extra for a 6" bun but what I found the most annoying was the bun is incredibly dry and crumbles while you're trying to eat it. It was such a mess and the employee suggested I toast it because it comes frozen which I don't like so I waited for it to defrost before eating it. Just super disappointed that when paying this much for a sub that it doesn't stay together and the bun literally crumbled.

Atmosphere: 4

Food: 2

Service: 4

Aaron Craig

Waaaay too expensive. Went the gluten free route, and my bun was a frozen gluten free crumbly garbage. DO NOT GO HERE. It is a rip off. NOT WORTH THE MONEY.

Atmosphere: 4

Food: 3

Service: 5

A C

Waaaay too expensive. Went the gluten free route, and my bun was a frozen gluten free crumbly garbage. DO NOT GO HERE. It is a rip off. NOT WORTH THE MONEY.

Atmosphere: 4

Food: 3

Service: 5

D C

Renz help with great customer service. Its my first time ordering at subway and he help and explain everything to me. Renz should be promoted to a managerial position. Hes very polite, friendly and very accommodating.

Atmosphere: 5

Food: 5

Service: 5

Kim Wilkin

DO NOT EAT HERE! The guy who works there during the day does not understand what "gentle" with the salt and pepper means. The last 3 times I tried to get a sub, that guy dumped salt and pepper all over my sub then just smiled at me as if he did good. He either has a low IQ or doesn't care.It's painfully obvious they don't care about the bad reviews. They don't even read them.

Vaibhav Kalia

Prompt service and clean place…

Atmosphere: 5

Food: 5

Service: 5

Jade

Finn was amazing! Such a lovely person, was so helpful and made the best sandwiches even though I came in close to closing time! Was super quick and absolutely killed it!

Atmosphere: 4

Food: 5

Service: 5

Anchal Sharma

I ordered a veggie wrap, clearly stating my dietary preference as a vegetarian. However, to my surprise and dismay, when I received my order, it contained chicken instead of the requested vegetables. This is completely unacceptable, as it goes against my religious beliefs and dietary restrictions. Upon realizing the mistake, I immediately called the store to address the issue. However, the staff member I spoke with was dismissive and unhelpful. Instead of acknowledging the mistake and offering a solution, she insisted that the veggie wrap comes with chicken. This response is both illogical and disrespectful, as a veggie wrap, by definition, should not contain any meat. I am grateful that I decided to cut the wrap in half before consuming it, as it allowed me to discover the error. Had I not done so, I would have unknowingly consumed the chicken, which would have been a violation of my religious beliefs. As a loyal customer, I expect better service and attention to detail from Subway. It is essential that your staff members understand and respect customers' dietary preferences and restrictions. I believe that this incident reflects a lack of training and awareness among your employees.

Atmosphere: 1

Food: 1

Service: 1

Harold Emas

Very weird experience and you have to ask them to give normal size portions.

Atmosphere: 1

Food: 1

Service: 1

Preet K

Best customer service and I asked the name of the employee named Renz. He let me use bathroom and let me sit in their dine area even I didn’t buy anything but after He helped me to figure out what I can have when I wasn’t too hungry and I really wanted to eat something warm. I bought teriyaki chicken with cheese made my day. Thanks Ranz for serving me your best service.

Parking: You can stay 5 to 15 minutes in loading zone

Atmosphere: 5

Food: 5

Service: 5

Jason Nguyen

Worst subway in the city. They are very hesitant on giving normal rations.

Atmosphere: 1

Food: 1

Service: 1

Rose K

Best customer service and I asked the name of the employee named Renz. He let me use bathroom and let me sit in their dine area even I didn’t buy anything but after He helped me to figure out what I can have when I wasn’t too hungry and I really wanted to eat something warm. I bought teriyaki chicken with cheese made my day. Thanks Ranz for serving me your best service.

Parking: You can stay 5 to 15 minutes in loading zone

Atmosphere: 5

Food: 5

Service: 5

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