Subway
9499 137 Ave NW #1082, Edmonton
(780) 406-8040
Recent Reviews
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Never has the baked potato soup
Change the courier notes for the Skip the dishes. your restaurant is not located in the mall of Northgate, you are outside the mall
Service: 1
Had the steak and avocado rice bowl. Very delicious and had great taste.
Atmosphere: 5
Food: 5
Service: 5
This location always has fresh ingredients. The guy that works there is very pleasant and professional.
my experience at this Subway was disappointing enough that I felt it needed to be shared. I stopped in expecting a quick, decent meal, but instead walked away completely dissatisfied, frustrated, and honestly, grossed out.
I ordered a rice bowl, which already feels like a bit of a gamble at Subway, but I’ve had okay experiences in the past. Not this time. As soon as I saw the staff member preparing it, I knew I was about to be disappointed. The rice container was clearly almost empty — there was barely anything left in it. Instead of grabbing a new batch or even acknowledging that there wasn’t enough, the employee just scraped the bottom of the container and tossed the remnants into my bowl. It wasn’t even close to a full serving. He didn’t ask if I was okay with that, didn’t offer to supplement it with anything, just kept going like it was fine.
Then came the protein. I asked for steak, hoping at least that would help salvage the bowl a bit. Nope. I got what can only be described as a tiny scoop — barely a couple of small pieces. It looked like leftovers, the stuff you’d expect to see right before they refill the tray. It’s like they were rationing ingredients or just didn’t care at all. It definitely wasn’t what you’d expect for the price you're paying.
To make matters worse, the food didn’t even taste fresh. The rice was awful — dry, hard in some places, and clearly stale. It had that weird, day-old texture like it had been sitting out uncovered. I took a few bites and couldn’t even finish it. The steak was cold and chewy, and the whole bowl was just unappetizing. Nothing about it felt like it had been made with care or attention. It genuinely felt like they were trying to get rid of leftovers instead of serving a proper meal.
I understand that fast food isn’t gourmet dining, but there’s a minimum standard for quality and service, and this place didn’t come close. What I got wasn’t worth even half of what I paid for it. I left still hungry, annoyed, and feeling like I just threw money in the garbage.
Subway markets itself as fresh and customizable, but this experience was the exact opposite. If you’re going to charge people for a full meal, the least you can do is actually give them a full portion and make sure the food is edible. Sadly, that seems like too much to ask at this location.
Bottom line: terrible value, lazy service, and bad food. I won’t be coming back, and I wouldn’t recommend this Subway to anyone. Spend your money somewhere that actually respects its customers.
Atmosphere: 3
Food: 1
Service: 1
One of my favourite subway restaurants in Edmonton, employees work with respect to the customers. Food tastes great and fresh. I recommend this restaurant to my friends.
Atmosphere: 5
Food: 5
Service: 5
Most bad people work there i will never come there..my advice to anyone don't go there please you don't want to get bad service and hurt feelings
Don’t go there, 2 ladies who taking orders not treating good. It looks like they don’t want to take orders, easily see on there faces and way of talking is so rude
Atmosphere: 1
Service: 1
Recommended dishes: Cold Cut
I was at this subway location yesterday the October 17 /2024 … to get a veggies sandwich but was very disappointed about the side of their bun now that they called it 6 or 12 inches but it wasn’t and very narrow bun now that the filling kept falling off , when the server puts it on whatever felts off she puts it back in their container , I had about 4-5 bites and that’s it ,
Not the proper amount of meat at all
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So bad service
Atmosphere: 1
Service: 1
Very bad treatment, especially the ones who run meals.
Atmosphere: 1
Service: 1
My wife got the cold cut. Has had diarrhea since. Not really fresh.... do better please.
I always order online and they usually give me bag the one on 82st and 127ave always give me a bag when I order online the two ladies working wouldn’t even give me a bag they where rude didn’t smile or say hi have a nice day or anything
Atmosphere: 1
Food: 4
Service: 1
these lady’s are rude, they don’t give you more lettuce.
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