Subway
12620D 132 Ave NW, Edmonton
(780) 447-5257
Recent Reviews
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I have no issues with the staff or food. It's a subway, you know what you're in for same as every other fast food option. However, whether it's company policy or just this greedy owner, the debit tips do not go to the staff. If you are planning on tipping, do it in cash.
Atmosphere: 5
Food: 5
Service: 5
This is easily the best subway I go to. I get the best service ever, from all staff but especially Deepali. Always extremely friendly and very accommodating.
Atmosphere: 5
Food: 5
Service: 5
Called 4 times over the span of 1 hour, and doesn't pick up the phone
Service: 1
Depali is an amazing girl. She’s very welcoming and have a smile on her face always. Great service
Atmosphere: 5
Food: 5
Service: 5
Service was the best I’ve ever experienced very nice guy working there Saturday evening
Atmosphere: 5
Food: 5
Service: 5
Asked for extra black olives, was told I wanted too many. I asked ,what about getting my sub my way, was told too bad. I said, I don’t have to pay for it, she shrugged her shoulders and walked away.
It’s interesting to see that a business hinges on how many veggies are placed on a sandwich considering I did not ask for many other vegetables on my sub.
I have a job site just down the road, went to the next closest subway in the opposite direction, no problems.
I told my crew about it, I wont be coming back there.
Service: 1
6pm they decided to close their dining area, and bathrooms because they cleaned them too early. They are supposed to be open for another 4 hours!! When anyone said anything, the woman working had a nasty attitude about not wanting to clean it again.
Why bother having a dining area or bathroom for PAYING CUSTOMERS if they can't use them??
Atmosphere: 1
Food: 5
Service: 2
It's just a subway. The quality of the subs are hit and miss with who work that day. I've been here, like, 4 times and the subs were great 3 out of the 4 times.
Vegetarian options: Of course Subway has vegetarian options
Dietary restrictions: It's Subway.
Kid-friendliness: It's Subway, the kids are kids. Sometimes they are nuts and sometimes well behaved. Both are completely understandable here.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Soups, Cookies, Chicken Rancher, Meatball Marinara
I ordered a 12" carnivore sub with no capriola but wanted ham instead. They charged.me for the ham but didn't refund me for the capriola.
Bad business in my opinion.
Atmosphere: 3
Food: 3
Service: 3
I go to this restaurant pretty often when I'm in the city. However they almost never have soups available. Having soups available is a great opportunity to increase average ticket and keep guests happy.
I have decided to not go to this particular Subway moving forward.
Restaurantji Recommends
Vegetarian options: Yes
Dietary restrictions: Yes
Parking: 15
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies
Best location in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
I ordered online, walked into the store and headed straight for the bathroom. As I B-lined to the toilet, the lady asked me if I had a pickup order. I said yes, I told her Taylor. Keep in mind the restaurant is open till 10 pm, and I asked for the key to the bathroom. At this point, I was nearly going to have an accident. The lady told me the washroom was closed for the night. I said unbelievable, how can that be, you are still here, how can the bathroom be closed. I replied that if I did not get in there, I would have an accident. She told me to wait till she was done helping the customer who arrived while I was waiting for my food. I waited 10 minutes for her to finish, and then she told me the key was right there. I grabbed it and relieved myself. I returned the key and waited for my food; again, she asked me for my name. I felt that wasn't nice, as I had already told her. It seemed my suspicion was correct at this point, and she began having an attitude toward me. I assume she thought that I would not make a fuss and be denied the ability to use the bathroom.
I was so upset that I decided to ask her when the manager would be in; she hesitated and reluctantly told me 8 or 9 am. I asked for her name, she said she wont give out her name. I told her not to worry; I would get it and speak to the manager. Subway is losing its culture and no longer has a friendly environment; it is toxic and selfish. It's become a typical big-box franchise that no longer cares about customer satisfaction. SEPTEMBER 8th, 2024, 730pm.
Atmosphere: 1
Food: 1
Service: 1
They have started to be really stingy on meat scoops doing less than the edge on the scoop. Half of the sub ends up meatless. Id recommend going to other locations.
Atmosphere: 2
Food: 2
Service: 2
If the hours are open until 10 you shouldn’t close 10 minutes early, 5 minutes is understandable not 10.
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