Subway - Calgary Trail, Edmonton

I felt like they didn't want to give me toppings... very minimal compared to any other subway ive ever been to. Service took a long time and lots of the tables were dirty even though it wasn't busy.

Atmosphere: 3

Food: 3

Service: 3

One of the best Subway experiences! The sandwich was super fresh, the veggies were crisp, and the bread was soft. I highly recommend the Veggie Delite (my favorite) – fresh, light, and very satisfying. Staff was friendly and made it exactly how I wanted. Perfect spot for a quick and tasty meal!

Atmosphere: 5

Food: 5

Service: 5

I love subway. Food is always great but here you will see 1 indian man. His service is way too better than any other place. Great service.

Atmosphere: 5

Food: 5

Service: 5

I ordered veggie patty subway today i had worst and worst experience on this store. The girl was serving at front counter. She hold me for waiting atleast half n hour also she gave distugusting serive to her customers. I dont know why managers are hiring these type of employee

Atmosphere: 1

Food: 1

Service: 1

I really loved the whole vibe here! We went here to eat before going somewhere to celebrate a friend’s birthday and it was just such a nice place! The employee, Kartayya (I don’t know if i spelled it right), was so nice to us! He even gave a free cookie to my friends, and he was nothing but helpful! Would go here again.

Atmosphere: 5

Food: 5

Service: 5

The worker was very good and nice

Atmosphere: 5

Food: 5

Service: 5

Got the snackwiches, they used super hard bread and had to microwave it for a long time to soften it, my kids still couldn't eat them.

Lack of kids meals at this location is really rough.

Atmosphere: 3

Food: 1

Service: 3

Very good service helpful staff
Amazing work by Nilesh👍🏻

Atmosphere: 5

Food: 5

Service: 5

I bought 3 full loaded Tuna sandwiches, they put so less and made a slim and thin sandwich. Literally all of the veggies can be counted on fingers.

Atmosphere: 1

Food: 1

Service: 1

I’m Harleen’s friend and also a frequent customer at this location, so let me be brutally clear: your entire story is absolute nonsense. Nobody asked for six sauces or double veggies . So stop trying to twist the narrative.

The real problem is your pricing and your lazy service. The exact same sub I buy here costs $2–3 less at other Subway locations — consistently. And let’s talk about wrapping: in the beginning, you at least bothered to wrap the footlong properly when I asked to cut and wrap halves separately (which is a totally normal request). Then suddenly you came up with a laughable ‘new policy’ to charge extra just for wrapping it differently. And now? You can’t even be bothered to wrap it at all. You just throw it half-open on paper, looking like a butterfly falling apart. That’s not only sloppy, it’s disrespectful to paying customers.

Before making up fake stories to blame people, try fixing your constant missing ingredients, your random overcharging, and learn how to wrap a damn sandwich

Atmosphere: 1

Food: 1

Service: 1

This Subway is an absolute disgrace to the brand. Every visit feels like a scam — they overcharge and shove in the bare minimum ingredients like they’re being rationed. Ask them to add more? They toss in the tiniest amount just for show and act like you’ve asked for something outrageous. Say it again and you’re met with rude stares, smirks, and pure attitude.

And the worst part? They don’t even bother to wrap the sub. They literally throw the naked sub in a plastic basket, and when you eat it, stuff starts falling all over the place. Total mess, total laziness. I’ve never seen this at any other Subway — basic hygiene and presentation? Completely ignored.

The staff are unprofessional, careless, and clearly couldn’t care less about customer service. And the so-called manager? Looks like he’s on a mission to save Subway’s money by cutting down ingredients and skipping every standard practice — but what he’s really doing is destroying the brand’s image one customer at a time.

Subway needs to seriously audit this location. If this is how they plan to serve food, they might as well shut the place down. Save yourself the frustration — go anywhere else!!

IN REPLY TO OWNERS'S FAKE REPLY!!**

Let’s cut the nonsense. Your entire story is made up — I never asked for six sauces, double veggies, or even ordered a veggie patty footlong in the first place. I had ordered something completely different, so it’s obvious you’re just making up details to degrade me and cover up your own poor service.

Also, you never once took my name, so it’s pretty bold to claim you know exactly who I am.

But more importantly: why are you trying so hard to justify not wrapping the sandwich? Whether it’s dine-in or takeout, a sub should be wrapped properly to keep it together and hygienic. Handing it over half-open on a flimsy piece of paper isn’t acceptable — it’s just lazy.

Instead of spinning fairy tales to dodge responsibility, maybe focus on basic standards like wrapping the food people pay for**

Atmosphere: 1

Food: 1

Service: 1

They always charge you more as compared to other stores. Some of their staff members don't know how to behave with customers.

Atmosphere: 1

Food: 1

Service: 1

The food was fresh and tasty, and the staff were friendly and quick. The restaurant was clean, and my order was made just the way I asked. I’ll definitely come back again!

Atmosphere: 5

Food: 5

Service: 5

team members were very nice and welcoming specially Nilesh greeting from entry door to cashier

Atmosphere: 5

Food: 5

Service: 5

They don’t provide enough quantity for the prices i only got bread for the money i spent i had to ask 3 times to more veggies still nit enough as compared to other location probably last time visiting here

Atmosphere: 1

Food: 1

Service: 1