This is hands down the worst location in Edmonton. It’s disgusting, dirty, and honestly you’re risking your health eating here. Vegetables rotten, old sketchy looking meat, hardened cheeses etc. It’s never gotten better - just worse every time we’ve gone in. Will literally never be back.
Atmosphere: 1
Food: 1
Service: 1
F P
I ordered a box of veggie subs and pre-paid for them. When I went to pick them up, they weren't ready. I had to wait for the order to be fulfilled. Terrible service; will not return.
Service: 1
Omar Nassar
Sofyan is the man. Excellent customer service and crafted sandwiches. Thanks
Atmosphere: 5
Food: 5
Service: 5
Edmonton Reviews
We had lunch here last Sunday and overall the experience was very good. The service was friendly and attentive, and everything came out quickly. We ordered three different subs, and each one was fresh and tasty. A great spot for a casual lunch—will definitely come back!
Atmosphere: 4
Food: 4
Service: 4
Armaan Singh
Riya is one of the best server i ever met. Polite demeanor towards every customer she serves.
Atmosphere: 5
Food: 5
Service: 5
Jerkmate
Nut all over and inside of my sub
Atmosphere: 1
Food: 1
Service: 1
Dhaval Kapadiya
Noor prepared our subs, were really good and followed all instructions and overall very great customer service.
Atmosphere: 5
Food: 5
Service: 5
Dhruval Patel
I believe the lady who served us was Noor. Amazing customer service and best prepared subs. She followed all our instructions with utmost attention. Thanks to her.
Atmosphere: 5
Food: 5
Service: 5
WibzlyVEVO
Not usually one to critique fast food but I order the same thing anywhere I go to subway, so I immediately noticed when she (V. Kaur, don’t know how to spell her name) put the cheese on wrong and gave me a burnt bun. She didn’t say hello, didn’t smile back when I smiled and looked her in the eyes at the door. She looked disgusted that another customer had walked through the door and that she had to do her job. Cheese melted so that it wasn’t on the inside of the sandwich, she reused gloves she was using for another sandwich and she gave us the wrong cookies even though she said “yeah i know” when I told her “the chocolate ones please, not the chocolate chip”. I got chocolate chip :(. Please either retrain this employee or get rid of her all-together, she obviously does not want to work the job she has.
Atmosphere: 1
Food: 3
Service: 1
Eliza Lyons
Terrible customer service all around. It was after 2:00 in the afternoon when no one was even around. Definitely not coming back to this location.
Drive through only after certain time. No fountain drinks
Hammad Tawfig
This location is very terrible. The prices don’t match the price is on the menu. I don’t think I would ever go to any subway again I’m done with Subway.
Jasleen Kaur
This place never gets the order on time. Ordered on the app where it said the order is in building and would be ready by 12. Went to the drive thru gave them the order number and had to wait 15 mins at the window. No sign of a person to tell whats happening. They were too busy to address the drive thru. Mobile order was just sitting on the side. Wasnt even started even though app said its ready. Had to bring the car in front nd go inside. Food prepared was messy, gave me the wrong cookie. Didnt even confirm if i want it or not. This is the third time i experienced the same. Have tried ordering and going inside, ordering and drive thru. They have the worst customer service and worst staff. Should close their drive thru if they cannot have a designated staff member to handle those orders at least during busy hours. We don't have 2 hours to wait for the order. Mobile orders are meant to be ready.
Spenser H
Do not online order from here. This location does not make subs to company standard. Every time I order more lettuce i get more onions than lettuce. When you're paying $15+ for a sub it better have actual toppings.
This is hands down the worst location in Edmonton. It’s disgusting, dirty, and honestly you’re risking your health eating here. Vegetables rotten, old sketchy looking meat, hardened cheeses etc. It’s never gotten better - just worse every time we’ve gone in. Will literally never be back.
Atmosphere: 1
Food: 1
Service: 1
I ordered a box of veggie subs and pre-paid for them. When I went to pick them up, they weren't ready. I had to wait for the order to be fulfilled. Terrible service; will not return.
Service: 1
Sofyan is the man. Excellent customer service and crafted sandwiches. Thanks
Atmosphere: 5
Food: 5
Service: 5
We had lunch here last Sunday and overall the experience was very good. The service was friendly and attentive, and everything came out quickly. We ordered three different subs, and each one was fresh and tasty. A great spot for a casual lunch—will definitely come back!
Atmosphere: 4
Food: 4
Service: 4
Riya is one of the best server i ever met. Polite demeanor towards every customer she serves.
Atmosphere: 5
Food: 5
Service: 5
Nut all over and inside of my sub
Atmosphere: 1
Food: 1
Service: 1
Noor prepared our subs, were really good and followed all instructions and overall very great customer service.
Atmosphere: 5
Food: 5
Service: 5
I believe the lady who served us was Noor. Amazing customer service and best prepared subs. She followed all our instructions with utmost attention. Thanks to her.
Atmosphere: 5
Food: 5
Service: 5
Not usually one to critique fast food but I order the same thing anywhere I go to subway, so I immediately noticed when she (V. Kaur, don’t know how to spell her name) put the cheese on wrong and gave me a burnt bun. She didn’t say hello, didn’t smile back when I smiled and looked her in the eyes at the door. She looked disgusted that another customer had walked through the door and that she had to do her job. Cheese melted so that it wasn’t on the inside of the sandwich, she reused gloves she was using for another sandwich and she gave us the wrong cookies even though she said “yeah i know” when I told her “the chocolate ones please, not the chocolate chip”. I got chocolate chip :(. Please either retrain this employee or get rid of her all-together, she obviously does not want to work the job she has.
Atmosphere: 1
Food: 3
Service: 1
Terrible customer service all around. It was after 2:00 in the afternoon when no one was even around. Definitely not coming back to this location.
Restaurantji Recommends
I hate the way Subway smells!
Drive through only after certain time. No fountain drinks
This location is very terrible. The prices don’t match the price is on the menu. I don’t think I would ever go to any subway again I’m done with Subway.
This place never gets the order on time. Ordered on the app where it said the order is in building and would be ready by 12. Went to the drive thru gave them the order number and had to wait 15 mins at the window. No sign of a person to tell whats happening. They were too busy to address the drive thru. Mobile order was just sitting on the side. Wasnt even started even though app said its ready. Had to bring the car in front nd go inside.
Food prepared was messy, gave me the wrong cookie. Didnt even confirm if i want it or not. This is the third time i experienced the same. Have tried ordering and going inside, ordering and drive thru. They have the worst customer service and worst staff. Should close their drive thru if they cannot have a designated staff member to handle those orders at least during busy hours. We don't have 2 hours to wait for the order. Mobile orders are meant to be ready.
Do not online order from here. This location does not make subs to company standard. Every time I order more lettuce i get more onions than lettuce. When you're paying $15+ for a sub it better have actual toppings.
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