I visited this Subway location with my wife, and we had one of the most unpleasant experiences ever. My wife ordered a Ciabatta bun and asked for some veggies to be added. The employee serving us was extremely rude and dismissive. My wife has previously been a manager at Subway, so she knows very well that customers are allowed to add veggies to their sandwiches. When she mentioned this, the owner suddenly came out and, instead of addressing the issue professionally, started boasting that she was the owner and defending the rude employee. Shockingly, the owner even went as far as to challenge my wife to “recite the recipes” of Subway sandwiches — a completely inappropriate and defaming remark meant to belittle her experience and knowledge. The owner’s behavior showed a total lack of professionalism and customer service. Rather than listening to our concerns, she argued and tried to humiliate a paying customer. Subway is supposed to be about fresh food and friendly service, but this location seems to think customers should be grateful just to be served. If you check Subway’s own information, it clearly states that customers can add multiple veggies of their choice. This location is refusing basic customer requests and treating people with a negative, arrogant attitude. Their inspection company, Steritech, is responsible for reviewing Subway stores, and I would highly request them to investigate this location and take serious action. If it means shutting this restaurant down, then please close it — because customers deserve respect, not hostility.
Atmosphere: 1
Food: 1
Service: 1
Yuk Bajaj
If I could, I would rate them ZERO, worst staff ever. Adding upon that the owner was so rude. Lady needs to chill. I went in there to get a ciabatta bun and they said I could get no veggies at all. Seriously!!! And I mentioned politely that I have worked at subway and I know how it works. When I did so, she started asking me recipes. Like heights of unprofessionalism. THIS STORE SHOULD BE SHUT DOWN, how can we except being courteous form staff when owner itself is so shameless lady who does not know how to talk and treat the customers. And I will make sure that this is being addressed to Subway headquarters so that they take strict actions against such an owner.
Atmosphere: 1
Food: 1
Service: 1
Connor Strauther
place is a bit rusty, but customer service is good
Carra-Danielle Gaba
Update location not recommended! accoriding to google image search there was a bug! I should have came to see other reviews before trusting this location regardless of if it's a trusted chain! Subway should review this management!
So much for trying the potatoe rings!
5+ dollars for 4 of these is crazy....especially when they were fired with something odd that resembles a bug !
Wasn't going to mention the sandwich but since I won't continue eating. I took a bit before attempting the potatoe rings.
The flat bread is like chewing rubber, clearly old or has been left out to the point that toasting it has no affect. I also paid extra for avocado and the is less than a teaspoon of it. At least the rest of the veggies seemed fresh though there weren't many. Pic shows after 1 bit e. Yes that is all of the avocado I recieved 🤣😂🥲
Very disappointing. Won't be eating any of the food I ordered. Great waste of time and money. Now I get to continue to be hungry at work.
Atmosphere: 1
Food: 1
Service: 1
Raahil Rashed
Lady was incredibly nice
Atmosphere: 4
Food: 3
Service: 5
Qurbanali Shaikh
Always make incorrect order whenever I placed online order. No more order this place.when I called to register my complain the lady was so rude no customer service skills. Better to choose other place
J
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Tie Conn
Standard subway, you know what you're getting.
Atmosphere: 4
Food: 4
Service: 4
Deepak Gupta
I just purchased today two footlong. These are not fresh. Really I feel very bad.
The workers are always mad and pissed off and they NEVER let you use a coupon
Atmosphere: 3
Food: 4
Service: 1
Brian Korthuis
I've been to this location in the past and it was really good. But my recent visit has me thinking standards have slipped. My first concern was when the person making my sandwich knocked the bacon off my sandwich and into the salad. They just picked the bacon out and left the contaminated lettuce for the next unsuspecting person who may have dietary restrictions. Then they had to fish through the tomatoes for something half fresh without damage from being frozen. Then, when I tried to make it a combo, which was clearly offered on the menu board, they tried to tell me that was only for mobile orders. But the icing on the cake was the soda fountain. I remember when they brought in the fountain because of the fact it had 12 different pops with the ability to add flavors like cherry, lemon or vanilla. But now all it had was Sprite, Pepsi and iced tea. Not even a diet option. The food was tasty but the rest of the experience was not very good.
Atmosphere: 3
Food: 4
Service: 3
Akilah Mckenna
I try not to leave bad reviews, but honestly this establishment is fir the dogs. I've worked at Subways several locations (the owner had multiple locations and was friends with other owners). The cleanliness is non existent. The customer service I wouldn't even send my worst enemy here. The employees don't care, the manager is clearly fed-up of everyone complaining. I will not be going here.
Atmosphere: 1
Food: 1
Service: 1
Melissa N
I have been to this restaurant 2 times in the last 6 months. I have been yelled at for asking for 3 Mayo's and a hot sauce on my sandwich being told there is a limit. There isn't a limit of sauces at any other subway in the world. The owner or manager is cheap and as a result the establishment is unprofessional. I was yelled at for no reason and told not to return. All this of this with a young baby in my hand. Good luck to this place!
Atmosphere: 1
Food: 1
Service: 1
Holly
Was there yesterday absolutely no drinks other then diet drink machine for fountain drinks was also not working I was informed was told delivery is coming tomorrow. Ordered a meatball sub I guess there staff is under trained because I have no idea what I got it was meat ball with this thick cheese and pepperoni was pretty nasty my guess is she was making a pizza sub then realized I wanted meatball and switched to making it. Then when asked for toppings I told her she looks at me and says that’s it no lettuce yes that’s it if I wanted more I’d let you know so I got a nasty sub and ordered cookies she asks how many I ask well how much for one and how much for two she tells me for two it’s $2.10 ok and doesn’t tell me how much for one so I guess I’m getting two hard as rock.so moral of the story this location is gone down hill by far worst I’ve been to avoid at all cost.
It was ok.
Atmosphere: 5
Food: 4
Service: 5
I visited this Subway location with my wife, and we had one of the most unpleasant experiences ever. My wife ordered a Ciabatta bun and asked for some veggies to be added. The employee serving us was extremely rude and dismissive.
My wife has previously been a manager at Subway, so she knows very well that customers are allowed to add veggies to their sandwiches. When she mentioned this, the owner suddenly came out and, instead of addressing the issue professionally, started boasting that she was the owner and defending the rude employee. Shockingly, the owner even went as far as to challenge my wife to “recite the recipes” of Subway sandwiches — a completely inappropriate and defaming remark meant to belittle her experience and knowledge.
The owner’s behavior showed a total lack of professionalism and customer service. Rather than listening to our concerns, she argued and tried to humiliate a paying customer. Subway is supposed to be about fresh food and friendly service, but this location seems to think customers should be grateful just to be served.
If you check Subway’s own information, it clearly states that customers can add multiple veggies of their choice. This location is refusing basic customer requests and treating people with a negative, arrogant attitude.
Their inspection company, Steritech, is responsible for reviewing Subway stores, and I would highly request them to investigate this location and take serious action. If it means shutting this restaurant down, then please close it — because customers deserve respect, not hostility.
Atmosphere: 1
Food: 1
Service: 1
If I could, I would rate them ZERO, worst staff ever. Adding upon that the owner was so rude. Lady needs to chill. I went in there to get a ciabatta bun and they said I could get no veggies at all. Seriously!!! And I mentioned politely that I have worked at subway and I know how it works. When I did so, she started asking me recipes. Like heights of unprofessionalism. THIS STORE SHOULD BE SHUT DOWN, how can we except being courteous form staff when owner itself is so shameless lady who does not know how to talk and treat the customers. And I will make sure that this is being addressed to Subway headquarters so that they take strict actions against such an owner.
Atmosphere: 1
Food: 1
Service: 1
place is a bit rusty, but customer service is good
Update location not recommended! accoriding to google image search there was a bug! I should have came to see other reviews before trusting this location regardless of if it's a trusted chain! Subway should review this management!
So much for trying the potatoe rings!
5+ dollars for 4 of these is crazy....especially when they were fired with something odd that resembles a bug !
Wasn't going to mention the sandwich but since I won't continue eating. I took a bit before attempting the potatoe rings.
The flat bread is like chewing rubber, clearly old or has been left out to the point that toasting it has no affect.
I also paid extra for avocado and the is less than a teaspoon of it. At least the rest of the veggies seemed fresh though there weren't many. Pic shows after 1 bit e. Yes that is all of the avocado I recieved 🤣😂🥲
Very disappointing. Won't be eating any of the food I ordered. Great waste of time and money. Now I get to continue to be hungry at work.
Atmosphere: 1
Food: 1
Service: 1
Lady was incredibly nice
Atmosphere: 4
Food: 3
Service: 5
Always make incorrect order whenever I placed online order. No more order this place.when I called to register my complain the lady was so rude no customer service skills. Better to choose other place
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Standard subway, you know what you're getting.
Atmosphere: 4
Food: 4
Service: 4
I just purchased today two footlong. These are not fresh. Really I feel very bad.
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
The workers are always mad and pissed off and they NEVER let you use a coupon
Atmosphere: 3
Food: 4
Service: 1
I've been to this location in the past and it was really good. But my recent visit has me thinking standards have slipped. My first concern was when the person making my sandwich knocked the bacon off my sandwich and into the salad. They just picked the bacon out and left the contaminated lettuce for the next unsuspecting person who may have dietary restrictions. Then they had to fish through the tomatoes for something half fresh without damage from being frozen. Then, when I tried to make it a combo, which was clearly offered on the menu board, they tried to tell me that was only for mobile orders. But the icing on the cake was the soda fountain. I remember when they brought in the fountain because of the fact it had 12 different pops with the ability to add flavors like cherry, lemon or vanilla. But now all it had was Sprite, Pepsi and iced tea. Not even a diet option. The food was tasty but the rest of the experience was not very good.
Atmosphere: 3
Food: 4
Service: 3
I try not to leave bad reviews, but honestly this establishment is fir the dogs. I've worked at Subways several locations (the owner had multiple locations and was friends with other owners). The cleanliness is non existent. The customer service I wouldn't even send my worst enemy here. The employees don't care, the manager is clearly fed-up of everyone complaining. I will not be going here.
Atmosphere: 1
Food: 1
Service: 1
I have been to this restaurant 2 times in the last 6 months. I have been yelled at for asking for 3 Mayo's and a hot sauce on my sandwich being told there is a limit. There isn't a limit of sauces at any other subway in the world. The owner or manager is cheap and as a result the establishment is unprofessional. I was yelled at for no reason and told not to return. All this of this with a young baby in my hand. Good luck to this place!
Atmosphere: 1
Food: 1
Service: 1
Was there yesterday absolutely no drinks other then diet drink machine for fountain drinks was also not working I was informed was told delivery is coming tomorrow. Ordered a meatball sub I guess there staff is under trained because I have no idea what I got it was meat ball with this thick cheese and pepperoni was pretty nasty my guess is she was making a pizza sub then realized I wanted meatball and switched to making it. Then when asked for toppings I told her she looks at me and says that’s it no lettuce yes that’s it if I wanted more I’d let you know so I got a nasty sub and ordered cookies she asks how many I ask well how much for one and how much for two she tells me for two it’s $2.10 ok and doesn’t tell me how much for one so I guess I’m getting two hard as rock.so moral of the story this location is gone down hill by far worst I’ve been to avoid at all cost.
Atmosphere: 1
Food: 1
Service: 1
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