Subway
7627 38 Ave NW Bay S135, Edmonton
(780) 244-6721
Recent Reviews
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The workers was super rude and the food was disgusting never coming back I don’t recommend
Worst subway in town. If you look up the health inspection reports of this place you will see they have cockroaches in their history. The owner & her family work this subway themselves & always make me feel unwanted & unwelcome. I always have to repeat what i want on my sub up to 5 or 6 times. The owner took my meat out of the oven early & it was still cold so she scrapped it off the sub & put it back in the oven. Another time i was waiting in line & someone came out of the bathroom & the old female owner told me he was here first & served him before me.
Atmosphere: 1
Food: 1
Service: 1
I was there at 10pm they close at 10.30 but when i went there the girl said we are closed now
Worse place to order sub. No matter what you order, they will add toppings as per their choice. First time ordered from here. When called the staff, sounded like an old Indian lady who hung up without listening to the concern.
Atmosphere: 1
Food: 1
Service: 1
Staff was pretty rude.
Put little of everything
Looks so gross don’t even want to eat it
I’d rather get a refund
Atmosphere: 1
Food: 1
Service: 1
It was ok.
Atmosphere: 5
Food: 4
Service: 5
I visited this Subway location with my wife, and we had one of the most unpleasant experiences ever. My wife ordered a Ciabatta bun and asked for some veggies to be added. The employee serving us was extremely rude and dismissive.
My wife has previously been a manager at Subway, so she knows very well that customers are allowed to add veggies to their sandwiches. When she mentioned this, the owner suddenly came out and, instead of addressing the issue professionally, started boasting that she was the owner and defending the rude employee. Shockingly, the owner even went as far as to challenge my wife to “recite the recipes” of Subway sandwiches — a completely inappropriate and defaming remark meant to belittle her experience and knowledge.
The owner’s behavior showed a total lack of professionalism and customer service. Rather than listening to our concerns, she argued and tried to humiliate a paying customer. Subway is supposed to be about fresh food and friendly service, but this location seems to think customers should be grateful just to be served.
If you check Subway’s own information, it clearly states that customers can add multiple veggies of their choice. This location is refusing basic customer requests and treating people with a negative, arrogant attitude.
Their inspection company, Steritech, is responsible for reviewing Subway stores, and I would highly request them to investigate this location and take serious action. If it means shutting this restaurant down, then please close it — because customers deserve respect, not hostility.
Atmosphere: 1
Food: 1
Service: 1
If I could, I would rate them ZERO, worst staff ever. Adding upon that the owner was so rude. Lady needs to chill. I went in there to get a ciabatta bun and they said I could get no veggies at all. Seriously!!! And I mentioned politely that I have worked at subway and I know how it works. When I did so, she started asking me recipes. Like heights of unprofessionalism. THIS STORE SHOULD BE SHUT DOWN, how can we except being courteous form staff when owner itself is so shameless lady who does not know how to talk and treat the customers. And I will make sure that this is being addressed to Subway headquarters so that they take strict actions against such an owner.
Atmosphere: 1
Food: 1
Service: 1
place is a bit rusty, but customer service is good
Update location not recommended! accoriding to google image search there was a bug! I should have came to see other reviews before trusting this location regardless of if it's a trusted chain! Subway should review this management!
So much for trying the potatoe rings!
5+ dollars for 4 of these is crazy....especially when they were fired with something odd that resembles a bug !
Wasn't going to mention the sandwich but since I won't continue eating. I took a bit before attempting the potatoe rings.
The flat bread is like chewing rubber, clearly old or has been left out to the point that toasting it has no affect.
I also paid extra for avocado and the is less than a teaspoon of it. At least the rest of the veggies seemed fresh though there weren't many. Pic shows after 1 bit e. Yes that is all of the avocado I recieved 🤣😂🥲
Very disappointing. Won't be eating any of the food I ordered. Great waste of time and money. Now I get to continue to be hungry at work.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Lady was incredibly nice
Atmosphere: 4
Food: 3
Service: 5
Always make incorrect order whenever I placed online order. No more order this place.when I called to register my complain the lady was so rude no customer service skills. Better to choose other place
Delicious food
Atmosphere: 5
Food: 5
Service: 5
Standard subway, you know what you're getting.
Atmosphere: 4
Food: 4
Service: 4
I just purchased today two footlong. These are not fresh. Really I feel very bad.
Atmosphere: 3
Food: 1
Service: 4
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